i.g. Burton Buick GMC of Glen Burnie

Much better process this time Rob was great. (Sorry can’t remember his last name. Much more likely to use him in the future. I hope he gets a nice bonus! remember his last name. Much more likely to use him in the future. I hope he gets a nice bonus! More

Start at Wilkins for your next new vehicle. This was the best car-buying experience I've ever had. My new truck is awesome, and all of the features were clearly explained. The price negotiation This was the best car-buying experience I've ever had. My new truck is awesome, and all of the features were clearly explained. The price negotiation was transparent, and I feel like I got a great deal. The financing was easy, and did not take too long. My salesman even drove my old car back home for me, and both he and the general manager followed up to ensure I was satisfied. I would highly recommend Wilkins, and I will start here when shopping for a new vehicle from now on. More

I was very pleased with the help I received from Colin and Clair in the service department. Both were very attentive. When it was determined I would need a loaner car Clair was on the ball and had one for and Clair in the service department. Both were very attentive. When it was determined I would need a loaner car Clair was on the ball and had one for me within a few minutes. It was clean and ready to go. She even wiped off the key fob before she gave it to me. Many thanks to them bith More

I brought my Sierra in for a recall and oil change. Kevin was very professional and got me finished in a timely manner. Well done. was very professional and got me finished in a timely manner. Well done. More

Oil change As usual I received excellent service. Kevin listened to all my concerns and addressed the issues I had. I did not have a long time to wait. As usual I received excellent service. Kevin listened to all my concerns and addressed the issues I had. I did not have a long time to wait. More

Friendly and caring. Had an unusual problem show up on my car’s screen and they thoroughly searched for the problem. They were Very courteous. car’s screen and they thoroughly searched for the problem. They were Very courteous. More

I would generally recommend for the fact that for an official dealer they are pretty good. I will say that I have not been very pleased with the additional charges they try to add on to the service, es official dealer they are pretty good. I will say that I have not been very pleased with the additional charges they try to add on to the service, especially fees such as "diagnostic fees", which are $125. Even though my car was covered under warranty service and another certified dealer made an error with putting the dash manifold back together, they still charged me this fee. Not only that, but the alert display specifically showed the reason to take the car in for service, so what was there to diagnose? The work done was good, but I will say that I know for a fact they did not perform the 126 point inspection on the vehicle because it came back to me with 19psi in the front passenger tire. I had to get a plug for a nail. I will take my vehicle to a different buick dealer that I know does not charge this diagnostic fee. I just figured how could I go wrong taking my certified pre-owned lacrosse to the place where i originally purchased it? Make your own decisions on what you are willing to take as a customer. More

I stopped in with my daughter to look at a car I saw on line. I was approached by a great salesman who did not pressure us, but put us at ease. He answered all of our questions and we test drove the car. W line. I was approached by a great salesman who did not pressure us, but put us at ease. He answered all of our questions and we test drove the car. We went home and discussed it and called and told him we would be in in an hour or so to purchase it. He had the car ready for us when we got there. The entire transaction went very smooth. My daughter is very happy to say the least. More

They were very professional. Mike made buying a car easy and quick. We appreciate the kindness in which we were treated. I haven’t bought a car in years but they made it easy and quick. We appreciate the kindness in which we were treated. I haven’t bought a car in years but they made it easy More

I purchase a 2020 Envision from Wilkns Buick yesterday. The salesman, Rob Reisner, was excellent! He was very easy to work with and very knowledgeable. The financial group was also excellent. This is t The salesman, Rob Reisner, was excellent! He was very easy to work with and very knowledgeable. The financial group was also excellent. This is the second car purchased from Wilkins. I would recommend this dealership strongly to anyone. More