i.g. Burton Buick GMC of Glen Burnie
Glen Burnie, MD
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Locate and repair engine oil leaks We had oil leaks from the engine but hopefully have been contained.This was the third leak this year, and has been difficult to locate We had oil leaks from the engine but hopefully have been contained.This was the third leak this year, and has been difficult to locate More
Customer service was outstanding, very clean, techs was excellent, pet friendly, very patient, focused on my needs, pleasant atmosphere, very knowledgeable, they went above and beyond to make me feel at ho excellent, pet friendly, very patient, focused on my needs, pleasant atmosphere, very knowledgeable, they went above and beyond to make me feel at home More
My service on my Buick was a beautiful great experience. I was treated with professional service and advice. It was a pleasure. I will come again I was treated with professional service and advice. It was a pleasure. I will come again More
Always great service at this place! Claire is always a pleasure to talk to. I bring my car here every time for service and I am never disappointed! pleasure to talk to. I bring my car here every time for service and I am never disappointed! More
( 7/13/2020) I asked the service dept to check the fan clutch on my 2002 Envoy. I was called by the service dept and told it was not the fan clutch but the water pump. Couple of hours later I was called a clutch on my 2002 Envoy. I was called by the service dept and told it was not the fan clutch but the water pump. Couple of hours later I was called and told the fan clutch needed replacing also. I have a feeling I paid for a part that didn't need replacing.(water pump). When I picked up my vehicle there was water on my carpet floor mats. No paper was put down to protect my mats. I'm wondering because I'm not white is the reason I was provided with sub par service and almost $1700 service charge. Needless to say I will never go there again. More
I enjoyed working with Jamal at Wilkens Buick in Glen Burnie MD. He was knowledgeable and did not try to pressure me at all. I also found the atmosphere very comfortable Burnie MD. He was knowledgeable and did not try to pressure me at all. I also found the atmosphere very comfortable More
Very Nice people to deal with Always nice to deal the the service people. And they are respectable to me and the length of time it took to service my car was short. Good Job as al Always nice to deal the the service people. And they are respectable to me and the length of time it took to service my car was short. Good Job as always. More
Check Possible Oil Leak As usual, had a good visit and excellent timely service. Always friendly and courteous. work completed the following day and the car was washed and cl As usual, had a good visit and excellent timely service. Always friendly and courteous. work completed the following day and the car was washed and cleaned. More
Very enjoyable experience. Work was performed and under a very friendly atmosphere. Thanks so much for the loaner while my AC was being fixed and it works great again. very friendly atmosphere. Thanks so much for the loaner while my AC was being fixed and it works great again. More
I am very pleased with the services I have received from Wilkens. They are always prompt and courteous. Sandy was very pofessional and patient on my recent visit. Much better service than I got when I was a Wilkens. They are always prompt and courteous. Sandy was very pofessional and patient on my recent visit. Much better service than I got when I was a dissatisfied customer at JBA Chevrolet for many years. More