i.g. Burton Buick GMC of Glen Burnie

COVID-19 COMPLIANT!HONEST AND TIMELY SERVICE! ALL THE GUYS ARE NICE...BUT ASK FOR KEVIN PRODOEHL. HE EXPLAINS EVERYTHING. I FELT COMFORTABLE AND SAFE GUYS ARE NICE...BUT ASK FOR KEVIN PRODOEHL. HE EXPLAINS EVERYTHING. I FELT COMFORTABLE AND SAFE More

I’ve been servicing my Acadia here for years and the service has always been excellent. My experience on the sales side was much of the same, as expected. They took care of me from start to finish. Easy service has always been excellent. My experience on the sales side was much of the same, as expected. They took care of me from start to finish. Easy to work with and got in and out as requested. More

Svc was Ok. Had to come back for coolant light, But when I did the Diesel mechanic was very polite and shared some good Technical-information with me about my vehicle. Would be nice to have the option To I did the Diesel mechanic was very polite and shared some good Technical-information with me about my vehicle. Would be nice to have the option To discuss each service with him More

Customer service was great. Very helpful with giving advice. Prices on the other hand was high. Good service. I would recommend the services to others. advice. Prices on the other hand was high. Good service. I would recommend the services to others. More

Hi my name is Cynthia and I have been coming to your service department for a while. I have been deal with a man named Kevin and he has been very helpful. I really like his work ethics. Kevin makes sure service department for a while. I have been deal with a man named Kevin and he has been very helpful. I really like his work ethics. Kevin makes sure that everything is taken care of. Thank you More

I always have a nice experience at the Wilkins service department. I have an older truck, but they help me take care of it. The service associates are helpful and friendly, in person and on the phone. S department. I have an older truck, but they help me take care of it. The service associates are helpful and friendly, in person and on the phone. Sandy the older gentleman is very wise and has always made sure my truck gets the repairs needed. More

Absolutely the best dealership I have ever been to. The staff was friendly and Bob Green & Randy Brown took care of me as if I was one of their own. I was in a tough situation with the Vehicle I was in and staff was friendly and Bob Green & Randy Brown took care of me as if I was one of their own. I was in a tough situation with the Vehicle I was in and they helped put me in a new Buick Encore. They worked extremely hard to make sure it was a payment that I could afford. I am from Pennsylvania ( the drive was definitely worth it).and would recommend them to anyone looking for excellent customer service. More

AWESOME The Greatest Experience I ever had with a dealership they listen to me for low interest,price, I had No Hassles got approved quickly. dealership they listen to me for low interest,price, I had No Hassles got approved quickly. More

Had a problem with my first no chRge oil change.The Had a problem with my first no chRge oil change. The dealer I purchased the car from had specified the free change would expire on 10/25/20 a year af Had a problem with my first no chRge oil change. The dealer I purchased the car from had specified the free change would expire on 10/25/20 a year after purchase. The service writer indicated I would have to be charged, however he worked out the details to not charge me. I was going to fight this because the window sticker did not specify a time limit. Shame on GM or Koons Chevrolet. More

Have excellent integrity very polite ,always letting me no the status of my vehicle.treated my vehicle as if it was brand new enjoyed the service... no the status of my vehicle.treated my vehicle as if it was brand new enjoyed the service... More