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i.g. Burton Buick GMC of Glen Burnie

Glen Burnie, MD

4.4
461 Reviews

6913 Ritchie Highway

Glen Burnie, MD

21061

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Showing 461 reviews

April 13, 2021

We have used this dealership for years. Always appreciate the service department’s professional and courteous care. Pleased with the ease in scheduling appointments for our GMC 2017 Terrain. Thanks to all! More

by rstinch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy service advisor
April 11, 2021

Everyone worked as a team. They were very efficient, Everyone worked as a team. They were very efficient, informative, friendly and we never felt pressured. We would certainly recommend this dealersh More

by jaengelmeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Reisman, a female salesperson met us outside and handed us to Rob, finance gentleman
March 29, 2021

Kevin was great to work with, did his best to keep the cost down, and kept me informed from start to finish. Thanks to Scott for repairing my vehicle. More

by hardens5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Scott
March 24, 2021

Best customer service and make you feel like you in their family! I will buy all my next vehicles here and send all of my friends More

by Zielinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earl,Jason,Kevin
March 19, 2021

Wilkins GMC had just what I was looking and at the best price I’ve seen. From the time we arrived at the dealership to the moment we drove off in our new Yukon, Jamal was there to answer any and all questi More

by Ckisling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamal Graham
March 13, 2021

I just bought my 2nd Encore from Wilkins. I am very pleased. Rob Reisman was an excellent associate- no pressure, extremely knowledgeable, and very kind. He made the car buying process easy for me and More

by susie21222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Reisman
March 11, 2021

Not so long ago I wrote a wonderful review for this dealership after I purchased my car, but now I will retract my initial review based on my recent experience. Terrible customer service and I will nev More

by Rachelle B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None
March 09, 2021

I always receive excellent service from Wilkins. It's easy from scheduling appointments, to arrival and completion of services. The service managers are great (I don't know their names). I highly recomme More

by wandagalloway3816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna
March 06, 2021

Liked Rodney's style on sales. Asked the right questions up front, did the work to find what I was interested in and then got back to me. No unnecessary back-and-forth or other nonsense. Was refreshing to More

by Bob S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney, Jamal, Jason
March 06, 2021

We got a good deal on the suv. Larry did well, but I needed a little more communication because it’s been awhile. Overall good! More

by johnkahlrealtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
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