i.g. Burton Buick GMC of Glen Burnie
Glen Burnie, MD
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I found Wilkins Buick to be a reliable source for my vehicle maintenance and care. Professional representatives, clean facility and courteous patrons. Thanks so much vehicle maintenance and care. Professional representatives, clean facility and courteous patrons. Thanks so much More
The service we received was above and beyond what we could expect. The service manager Sandy worked with us through a very difficult situation with a warranty company. I would recommend Wilkins Servic could expect. The service manager Sandy worked with us through a very difficult situation with a warranty company. I would recommend Wilkins Service Center to all. More
Always good and efficient service! In and out with minimum wait time. Lounge is clean and comfortable. Service people are very professional and friendly. All in all good service. minimum wait time. Lounge is clean and comfortable. Service people are very professional and friendly. All in all good service. More
Was very satisfied with my experience. Kept up to date . The loaner was appreciated. Thank you so much! Would recommend this dealership, very friendly staff. The loaner was appreciated. Thank you so much! Would recommend this dealership, very friendly staff. More
First service on my 2021 Denali pickup. My service rep was great. Good work all around. I’m pleased overall with my treatment. I’ll bring it back for future service was great. Good work all around. I’m pleased overall with my treatment. I’ll bring it back for future service More
Presently have a difficult service issue and these guys took the time to listen and talk through the process. These guys have wonderful customer service took the time to listen and talk through the process. These guys have wonderful customer service More
First, I had to take busses and ride shares to get to the business, despite the fact that the car was offered online as one which could be delivered to me. Then, after I bought the thing for cash, I suppo business, despite the fact that the car was offered online as one which could be delivered to me. Then, after I bought the thing for cash, I supposedly had 60 days in which to get moved to MD, and supposedly people at the dealership would tag and title my car, once I had an address for them. Did not happen. Instead the idiots in the accounting department sent tags and title for DC to me via FedEx without so much as calling me to warn me they were on the way, just before the 4th of July, a full month before I had to get this business taken care of. Then, they had the gall to behave as if I was wrong for being angry that they pulled this stunt just before a holiday, when I had plans to be out of town. So, now, I have to take care of the tag and title business at a Maryland DMV, despite the fact that part of the purchase deal was that they were to take care of the matter. I would not recommend anyone ever buy anything from these people. They actually tried to sell me undercoating on a used car! Small time crooks, taking advantage of the current market conditions. More
I purchased my Yukon about 19 months ago. Have only gone back twice for service thus far. I have no complaints about the dealership or their service department at this time. As a matter of fact, I am please back twice for service thus far. I have no complaints about the dealership or their service department at this time. As a matter of fact, I am pleased with the service I've received. More