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eCarOne

Plano, TX

4.8
3,194 Reviews
The inventory of used cars for sale on our lot are of exceptional quality. Every car is hand selected, researched and inspected before it's acquired to ensure that only the highest quality and best conditioned cars make it in to our luxury used inventory. We love vehicles with the bells and whistles, and take pride in offering the largest selection of fully loaded, best optioned and feature-rich cars under one roof. Our cars have better pedigree. We offer huge selection of off-lease cars that come from the source, the manufacturer's bank or leasing arm; not auction rejects or dealer-aged inventory like most competitors. We offer a smarter alternative than paying MSRP for a new vehicle: a current year model with low miles still under factory warranty for a fraction of the new car price. We analyze and review prices in real-time to ensure our no-haggle, negotiation-free pricing strategy stands up to the test. We use advanced software and massive up-to-the minute databases of similar advertised vehicles nationwide, to recalculate and adjust pricing daily. We offer an unbiased price analysis report from KBB Price Advisor free of charge. For added transparency, use the Fair Market Range tool to know the fair purchase price. Finally, as a confirmation of our best price commitment, we guarantee to meet or beat any metroplex competitor's advertised price. Our Mission Powered by a transformative business model, proprietary technology, a unique sales experience, and some of the best people on Earth, we're in a position to challenge the way cars are bought and sold, and rewrite new rules. We provide off-lease luxury cars in the Plano area, direct from the source. eCarOne is a community-oriented car dealership proudly serving the Plano area, and neighboring communities including Irving, Plano and Frisco. We also proudly offer a delivery option for customers shopping for a used luxury car from the Houston or Oklahoma City areas and beyond.
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 3,194 reviews

August 19, 2026

We had a great experience purchasing our vehicle from eCarOne. From the beginning, the process was easy and straightforward. I submitted a request through their website for the vehicle we wanted to see, More

by br3nt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rozenblum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

eCarOne responded

Thank you, Brent, for the incredible 5 star review! We’re glad Ken made your Mercedes purchase easy and straightforward from the moment you arrived. We especially appreciate you recognizing our solo test drive process, the quality and condition of our vehicles, and the care we put into our dealership. We work hard to create a different experience from the traditional car buying process, so hearing that the difference was noticeable after visiting other luxury dealerships means a lot to us. Thank you for your recommendation and for choosing eCarOne for your Mercedes. Enjoy your new ride, and welcome to the eCarOne family!

August 19, 2026

Buying process was easy and Ken was great to work with. He got me in and out with just what I wanted. More

by Kwhite7465
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rozenblum
5.0
This rating includes all reviews, with more weight given to recent reviews.
TL Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Canales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalid Azzam
Sep 04, 2026 -

eCarOne responded

Thank you, Krystal, for the 5 star review! We’re glad Ken made your BMW purchase easy and helped you get exactly what you wanted. It’s great to hear he made the entire process quick and simple. We truly appreciate you choosing eCarOne. Enjoy your new BMW, and welcome to the eCarOne family!

August 19, 2026

Very easy and stress-free car-buying experience from start to finish. The entire process was smooth, straightforward, and hassle-free. The staff was friendly, professional, and made everything simple wi More

by tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Canales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

eCarOne responded

Thank you, Tim, for the 5 star review! We’re glad Paul made your Mercedes purchase easy, stress free, and straightforward from start to finish. Our goal is to make buying a car simple and comfortable without any pressure, and it’s great to hear Paul and the team delivered exactly that. We truly appreciate your recommendation and thank you for choosing eCarOne. Enjoy your new Mercedes, and welcome to the eCarOne family!

August 18, 2026

Great experience, from start to finish. I worked with Paul and he was professional throughout the process, including when I had follow up questions post sale. More

by Denis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

eCarOne responded

Thank you, Denis, for the 5 star review! We’re glad Paul made your Mercedes purchase easy and provided great customer service throughout the process. We truly appreciate you choosing eCarOne and love hearing that you’ll be back for your next ride. Enjoy your new Mercedes, and welcome to the eCarOne family!

August 18, 2026

Easy process, great customer service! Will come back again for my next ride, go see Paul.. More

by Denis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

eCarOne responded

Thank you, Denis, for the 5 star review! We’re glad Paul made your Mercedes purchase easy and provided great customer service throughout the process. We truly appreciate you choosing eCarOne and love hearing that you’ll be back for your next ride. Enjoy your new Mercedes, and welcome to the eCarOne family!

August 18, 2026

Jared is great, no stress no pressure process from start to finish which is rare in my experience. Very knowledgeable about high end cars, he's your guy. More

by Dzineos
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Otte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

eCarOne responded

Thank you for the 5-star review! We’re glad Jared made your INEOS purchase easy, relaxed, and pressure free from start to finish. You definitely ended up with the right client advisor. Jared owns an INEOS himself and is a true enthusiast, so he knows these vehicles extremely well and genuinely enjoys talking about them. We truly appreciate you choosing eCarOne. Enjoy your new INEOS, and welcome to the eCarOne family!

August 17, 2026

Very transparent transaction. I was able to complete the whole thing from a cruise ship while on vacation. More

by tlash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

eCarOne responded

Thank you, Tom, for the 5-star review! Buying a Lucid remotely while on a cruise ship is definitely a first! We’re glad Johnny and the eCarOne team made the entire transaction transparent and easy, even while you were on vacation. We truly appreciate you trusting us with your Lucid purchase from afar. Enjoy your new Lucid, and welcome to the eCarOne family!

August 13, 2026

Don’t trust what they say! ! Went to sell my truck to them and had an offer over text. A few hours before I was to bring in the truck I was text with a change in offer of 6k les More

by Gixxer
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Jared Otte
Aug 24, 2026 -

eCarOne responded

We’re sorry for the frustration and understand why seeing a $6,000 difference from the original value would be disappointing. We do want to clarify what happened. The initial value you received was generated through CarGurus, not by eCarOne. Before asking you to make the trip to our dealership, our team reviewed that value and determined it was not a realistic market value for the truck. Rather than have you drive in and then substantially change the number after you arrived, we contacted you beforehand. We even compared the truck with CarMax’s offer to make sure our revised number was competitive, and our offer came back approximately $1,000 higher. We understand that doesn’t make the change in value any less frustrating, and we apologize that the original CarGurus value created an expectation we ultimately could not meet. However, we never wanted to waste your time by having you come to the dealership based on a number we knew we couldn’t support. We chose to be upfront with you before your appointment, and we’re sorry the situation resulted in a negative experience.

August 12, 2026

If you have your own financing or don’t live in Texas, don’t bother with this place, they don’t want out of state business. I was ready to buy a car from them and hand picked it from them, first I said I More

by stpatty33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ahmad (Adam) Assi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2026 -

eCarOne responded

We’re sorry for the frustration and that we weren’t able to put this deal together. Regarding outside financing, we do not work with outside lenders. Every bank and credit union can have different funding, documentation, and titling requirements, and those requirements become even more complicated with out-of-state transactions. We need a consistent process with fast funding and no lender-specific titling requirements, which our national lending partners provide. Customers are also welcome to purchase with verified funds if they prefer not to finance through one of our lenders. As for the vehicle, we understand how frustrating it was to be ready to move forward and learn that other customers already had appointments scheduled. We operate on a first-come, first-served basis and do not take deposits to move one customer ahead of another who is already actively working with us. We try to apply that policy consistently and fairly. We apologize that the experience was disappointing. We appreciate that you were ready to purchase from eCarOne, and we’re sorry we weren’t able to make it work this time.

August 12, 2026

It was quite a pleasure to work with Paul. He was very patient and kind. I ended up with a great deal with the most bang for my buck, and was able to stay within my budget! Thanks Paul, and More

by patort1322
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2026 -

eCarOne responded

Patricia, thank you for the 5-star review! We’re glad Paul was patient, kind, and took the time to help you find the right BMW while staying within your budget. It’s even better to hear you feel like you got a great deal and plenty of value for your money. We’ll make sure Paul and Adam Assi see your kind words and know how much you appreciated them going above and beyond. Enjoy your BMW, Patricia, and welcome to the eCarOne family!

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