Truth and honesty is key to good customer service. I was told the car had been fully inspected and detailed. I'm not a mechanic but a broken cv joint was apparent the day I picked up the car. Nobody attempted to clean/detail the car as I was able to wipe off dirt from the seats, there was food in the cup holders, change in the door panel, dollar bills in the arm rest.

We enjoyed our car buying experience! Tyson was quite helpful in the car picking out process and through the financial / buying process.

My salesperson was Tyson. He was great to work with. Knowledgeable, had the car ready to go for the test drive before I got there. Thanks to Tyson, they kept the car to finish some last minute maintenance so it would be perfect. I bought a used vehicle but they offered a great warranty program. Everything was very simple and everyone was very helpful.

I had a great experience and the staff was extremely helpful and honest. I would recommend Volvo to my family.

Will Garrett at Chattanooga Volvo was an excellent salesman, patient and answered all my questions. Would definitely work with Will again.

Took a long time to get the V60 Cross Country I wanted. In all fairness it was caught up in the dock confusion after the crash of the bridge near Baltimore. All through the waiting time Cedric kept us informed and assured that it would arrive. Picked it up yesterday and was treated with utmost courtesy and professionalism. One staff member spent nearly an hour explaining the many new features since my former 2014 Volvo. The business end went smoothly and respectfully . All in all it was an excellent experience. . They even gave us a great recommendation for lunch.