Zumbrota Ford Inc.

We were given great service. We test drove at least 6 different vehicles. Todd was very helpful in pointing out the detail of each vehicle. He listened to our likes and dislikes and helped us make a dec different vehicles. Todd was very helpful in pointing out the detail of each vehicle. He listened to our likes and dislikes and helped us make a decision to purchase our Taurus. We really like the ride and feel of how the Taurus handles. More

Our overall experience was good. We felt we were treated fairly and considerate. Justin tried hard to get us a fair price. We are not millionairs so every dollar helps us. Their service contract seems to fairly and considerate. Justin tried hard to get us a fair price. We are not millionairs so every dollar helps us. Their service contract seems to be good and we will be bringing our truck back over for yearly service. It would be nice to have a place where we feel we get the best deal and whenever we would want a new vehicle we would just be able to trust Zumbrota Ford. We live over an hour away so it is not convenient for us but if we are treated well, the drive would be worth it. The only thing we were disappointed with was that we were not given a TV for buying our truck. Hopefully, we will be the winners of this. Wendy & Marty Shultz 31302 820th Ave Ellendale,MN 56026 More

I highly recommend Zum. Ford because they treated us fairly, were all very friendly, not pushy; they ran a very aggressive promotion, which they gave us a fair amount for our trade and they also gave us fairly, were all very friendly, not pushy; they ran a very aggressive promotion, which they gave us a fair amount for our trade and they also gave us a new 32 inch television. I was very impressed with the dealership and will recommend them to all my cohorts. More

Todd is wonderful to work with. He is very patient and very knowledgeable. He was most interested in finding the car for me... and not just in making a sale. This is the 4th car my family has bought fro very knowledgeable. He was most interested in finding the car for me... and not just in making a sale. This is the 4th car my family has bought from Todd at Zumbrota Ford. Greg is great too! I highly recommend zumbrota ford! More

Very Happy with the salesperson and will recomend anyone to Zumbrota Ford. I was looking for a smaller car in our price range and the salesperson found on and we would come back again and again. Thank You Z to Zumbrota Ford. I was looking for a smaller car in our price range and the salesperson found on and we would come back again and again. Thank You Zumbrota Ford More

Zumbrota Ford provided excellent service, and the salesman (Matt) was very knowledgeable, and friendly. They really worked hard to get me approved, and the best deal they could. Financing departmen salesman (Matt) was very knowledgeable, and friendly. They really worked hard to get me approved, and the best deal they could. Financing department was especially helpful! Zumbrota has gained a customer for life! I highly reccomend them towards your next purchase. More

The Little Ford Dealership That Could An Amazing Sales The Little Ford Dealership That Could An Amazing Sales Experience It seems to be a rarity these days to have the opportunity to experience good, The Little Ford Dealership That Could An Amazing Sales Experience It seems to be a rarity these days to have the opportunity to experience good, quality customer service, particularly in the vehicle industry. Unfortunately, it seems as if customer service has been left to die. Like many people, we too have horror stories to share about car dealerships and service centers. But we actually found a dealership that cares about the customer – a Ford dealership in the small town of Zumbrota, Minnesota. And we want to share our experience. We recently were in the market to purchase a new or newly-used 7-8 passenger vehicle for our large family. Our situation was a bit compromised with an imperfect credit score and involved our need to trade in a newer vehicle that required some extensive engine repair. Purchasing a vehicle is a significant commitment and our family operates under a stringent and sound budget. We thoroughly planned, ran the numbers and had our expectations set high. We needed to make sure that we found the right vehicle at the right price with the right dealership. The Team at Zumbrota Ford made it happen! They exceeded all of our expectations and really went beyond the call of duty to assist us with our purchase creating an overall amazing sales experience. It was refreshing to see a car dealership that truly understands the importance of and prides itself in customer satisfaction. We want to sincerely thank the entire staff at Zumbrota Ford. It was an absolute pleasure working with such friendly, honest and professional people - Tim Dolan (Sales Manager), Todd Fitzgibbons (Salesman), Gregg Thompson (Finance Analyst), Justin (Service Department). Ray Krock, founder of McDonalds once said “If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.” Zumbrota Ford owner Steve Johnson not only has a passion for selling cars but has founded his business on making customer service a pillar of his organization – it is unmistakably evident in his staff and entire sales process. There is a peace and comfort knowing that we have found our car dealership home and family. We plan to do all of our business with Zumbrota Ford! Satisfied Customers, Brian and Reese Golish More

Zumbrota Ford is a great place to deal with. They have the friendliest sales reps than anywhere around. They work their hardest to get you in the vehicle of you choice at the best price. The service to the friendliest sales reps than anywhere around. They work their hardest to get you in the vehicle of you choice at the best price. The service to the customers is outstanding. More

We have dealt with other Ford dealerships, these people,especially Matt, were the frendless and the most helpful. They great patient with the customer and work to make the customer happy. I would an people,especially Matt, were the frendless and the most helpful. They great patient with the customer and work to make the customer happy. I would and have recommended people to them . Matt always met me with a smile,friendly, and worked to help me get the vechile I wanted. More

Everything i could expect from a car dealership- friendly staff who were willing to work with me- got me into a good car and listened to what i needed- looking forward to returning to have all my service wor staff who were willing to work with me- got me into a good car and listened to what i needed- looking forward to returning to have all my service work done here. More