Zumbrota Ford Inc.

Todd was great in answering our questions over the phone and encouraged us to come in. He helped us get our new Ford Focus even though we were origonally looking at used cars. He was friendly and very helpf and encouraged us to come in. He helped us get our new Ford Focus even though we were origonally looking at used cars. He was friendly and very helpful. He answered all our questions and encouraged us to come back if we needed any help at all with how to use any of the features. He explained in detail all the features of the new car. He was courteous even though we took up a lot of his time. He even took our phones and synced them for us. The financial office was great in going over all the paperwork and even laughed at my husdands jokes. Great experience and if we ever need another car we will return to Zumbrota Ford again. More

It was SUPER busy last Saturday afternoon when we arrived. Everyone was working with customers and we had worked with Todd before when my sister bought her car. Todd was great about getting us in th arrived. Everyone was working with customers and we had worked with Todd before when my sister bought her car. Todd was great about getting us in the cars we wanted to drive and making sure our experience was a good one desipite having to ensure his other customers he had already been helping were taken care of too. We had planned on buying used but could not pass up the deal after all the incentives on a new focus after Todd took time to explain them to us. I love my NEW car. I have never had a new car and thought I couldn't afford it. I got the best deal on the lot. More

My husband and I came in to buy a new vehicle and trade in our 2007 Dodge Grand Caravan. We owed over $10,000 on our vehicle and had alot of miles on it. John was very helpful and was able to put us into in our 2007 Dodge Grand Caravan. We owed over $10,000 on our vehicle and had alot of miles on it. John was very helpful and was able to put us into a new vehicle and payoff our old vehicle and keep us around the same car pymt we wanted to be at. He was new exactly what we wanted and worked very fast. We would recommend Zumbrota Ford and Johnathan Kern to anyone looking for a new or used vehicle. Also, Kristen was very helpful in explaining our loan to us. We walked away very HAPPY!!!! More

Once again I was very happy with the quality of the salesman, and the finance people, that Steve Johnson has at Zumbrota Ford.. I would say that they are a fine company to deal with, honest and up fron salesman, and the finance people, that Steve Johnson has at Zumbrota Ford.. I would say that they are a fine company to deal with, honest and up front. Went in there looking for a upgrade, and end up with a new vehicle for less money then I was expecting to pay..So in close I thank the fine Staff of Zumbrota Ford going above what I would have ever expected. More

I would absolutley recommend Zumbrota Ford to anyone looking for a new/used vehicle. Their staff is very professional and easy to work with. At no time did I feel pressure to buy anything including ex looking for a new/used vehicle. Their staff is very professional and easy to work with. At no time did I feel pressure to buy anything including extra packages or extended warranties. They gave me all the information and let me make the decisions. They offered me a fair trade in on my new vehicle as well. If I had any questions on anything they were quick to give me an answer. Richard Jack and Gregg Thompson made the process as quick as possible, easy, and were fun to work with. More

Everyone that we spoke to was helpful with our purchase. They made the car buying experience pleasurable. Matt was very courteous and considerate with our time and made things work well. All were knowledge They made the car buying experience pleasurable. Matt was very courteous and considerate with our time and made things work well. All were knowledgeable and didn't pressure us into anything. Tim did the math and made us feel comfortable with the thought of buying a new car versus used. More

My husband and I had a great experience at Zumbrota Ford. They were very very busy that day having a large sale, we had to wait a few mins for a salesman but were treated very well by all the staff. We thoug They were very very busy that day having a large sale, we had to wait a few mins for a salesman but were treated very well by all the staff. We thought we wanted a used car but the deal and service offered made us choose a new car. We were not pushed at all by the sales staff. We will be telling our friends and family to shop at this dealer. More

We have never been treated with so much respect and importance as we were treated at Zumbrota Ford. Not only was our salesman Johnathan Kern very nice and friendly but every single person we spoke to f importance as we were treated at Zumbrota Ford. Not only was our salesman Johnathan Kern very nice and friendly but every single person we spoke to from the sales department to the financial department moving up to the general manager and the owner of the company. Everyone single person bent over backwards to make sure our questions were answered and to make sure we were getting the best bang for our buck. Outstanding company, second to none! We will defintely be back when it is time to trade for another new vehicle. Thank you Zumbrota Ford! Sharon and Craig Coordes, Lansing, MN More

I had called ahead of time to ask about an advertisement and no one was available. After waiting one hour for someone to call back (all were in a meetig that was suppose to be done in 5 min.), I called bac and no one was available. After waiting one hour for someone to call back (all were in a meetig that was suppose to be done in 5 min.), I called back myself. After driving there to view the vehicle, the person I talked to was not available. The person who directed us to where the vehicles we were looking for were parked, was too busy to come out to check on us to see about a test drive. Then a nice young man came out to help us. He got the keys, we went for a drive, we came back and filled out paperwork to finance the car. We came back on Monday (as it was Saturday and banks were not available) and a nice lady greeted us to see how she could help us. The nice young salesman met us so we could take the car in to be looked at by our mechanic. After that we brought the car back to let him know what was wrong with the car, which was still under warranty, and it was not a problem to have fixed. He arrainged for the car to be cleaned, got me a voucher for the gas I put in the car while test driving (3 gallons), got us into the finance person to get the paperwork done. We were out just a little after closing (and the cleaning/detailing person had stayed an extra 20 minutes to get the job done!). Within about a week the plates were in, the mechanical fix was scheduled, and a loaner care was given while they repaired the car and put the plates on. The car has been great! More

We were very pleased with the way we were treated while looking for a different car. Matt took us for some test drives and always kept our coffee cup full. Questions that came up later by phone were answer looking for a different car. Matt took us for some test drives and always kept our coffee cup full. Questions that came up later by phone were answered right away. Iwould recomend Zumbrota Ford to anyone looking for a new or used car. More