Zumbrota Ford Inc.

We began looking on-line at used vehicles to purchase. When I found two that we wanted to look at, I called Zumbrota Ford to discuss those vehicles, and our possible trade in. We really didn't think that When I found two that we wanted to look at, I called Zumbrota Ford to discuss those vehicles, and our possible trade in. We really didn't think that they would accept our car for a trade in since it had a cracked windshield, some bumper damage, and was 17 years old!! But, alas, they did take it as a trade in,! We were a little nervous about purchasing a car after 25 years of not owning a 'newer' vehicle. Todd Fitzgibbons immediately greeted us with a smile and a handshake as my husband and I walked into Zumbrota Ford. From that point on, our experience of purchasing a car was amazing. From test driving to signing on the dotted line, we received the best customer service and upbeat attitudes. Kristin, went over our credit scoring, and we were preapproved the same day. I' was a little nervous about that part of the car buying because we didn't have the best score in the world. She also gave us some information about simple steps on how to improve our credit rating. She didn't belittle us, and we felt very comfortable with her as we talked about financing. Always looking for the best deal, we wanted to sleep on it, and weigh our options. When I returned (with my father), a few days later, the vehicle we were initially interested in had sold over the weekend. However, Todd already had some options for us in mind. So, after a test drive, I purchased a much newer vehicle, with less miles, better gas mileage, and it was only $1,000 more than the one I was initially looking at. As you can imagine there was some down time, where we had to wait for various items to be completed, but everyone was cordial, always offering a beverage, or asking if we needed anything. Todd would frequently check in on us to see if we needed anytihng. There wasn't any high pressured sales pitch, which I was so thankful for. The owner of the Zumbrota Ford was also on hand to visit with my dad while I was completing paperwork, and he thanked me for purchasing the vehicle. After all the paperwork was done, and I had the keys in my hand, Todd even took a picture of me standing by my vehicle with my camera that I posted on facebook. Everyone we came into contact with at Zumbrota Ford was genuinely pleasant and so very helpful. We will certainly recommend them highly to anyone. As a matter of fact, it hasn't even been a week since I purchased my car, and I'm going over today with my dad, because he is going to purchase one too! Thank you Zumbrota Ford for making our car buying experience easy and fun!! More

Overall, it was a great experience to get my vehicle from Zumbrota Ford. I am originally from the Twin Cities and I have never had the experience like I did with Zumbrota Ford. Everyone is friendly and I g Zumbrota Ford. I am originally from the Twin Cities and I have never had the experience like I did with Zumbrota Ford. Everyone is friendly and I got what I wanted at a very reasonable price. I recommend them to anyone who wants a great used vehicle. I am 100% sure I would shop again at this dealer. The whole experience was fantastic. More

We had a great experience here. Excellent staff, and we were treated fantastic. Will always go back to Zumbrota Ford for vehicles. We originally went in to look at used cars and had no idea that we could a were treated fantastic. Will always go back to Zumbrota Ford for vehicles. We originally went in to look at used cars and had no idea that we could afford a brand new vehicle. They compared the options with us and we went with a 2012 Ford Fusion. Love the car and couldn't be happier! More

Matt was an outstanding sales person, he made us feel very comfortable and at home in the office and on the floor. He took extra time with us even though he was swamped. Even though we were a very low very comfortable and at home in the office and on the floor. He took extra time with us even though he was swamped. Even though we were a very low dollar customer Matt made us feel important. We will definitely go to Matt again for our next purchase. More

Richard has always been awesome as a salesmen. Very honest and gets things done quickly. He knew exactly what we wanted and had our credit things already to go! We will always recommend Zumbrota Ford! honest and gets things done quickly. He knew exactly what we wanted and had our credit things already to go! We will always recommend Zumbrota Ford! More

I was satisfied with my purchase. I would recommend the dealership to anyone looking for a car or truck. Thanks for helping me buy my vehicle. dealership to anyone looking for a car or truck. Thanks for helping me buy my vehicle. More

Working with John was great, he was very friendly and provided great assistance. Overall experience a 4 because it took 2 hours to purchase this used car, we had put money down on the car early and so t provided great assistance. Overall experience a 4 because it took 2 hours to purchase this used car, we had put money down on the car early and so there was no negotiating it should have been just drive and sign. Also the down payment money was over looked and we are waiting for a check. The feel of the dealership was very nice, family small town atmosphere. More

Great non pressure experience. It was a pleasure working with Matt and Gregg. The only thing slowed us down was a mix up in paperwork. Will recommend the dealership to friends! with Matt and Gregg. The only thing slowed us down was a mix up in paperwork. Will recommend the dealership to friends! More

Very curtious sales associate. No pushy sales people. Vey helpful in the car buying process. We didnt expect to walk away with a car just to look and we found the perfect car at a good price and drove it hom helpful in the car buying process. We didnt expect to walk away with a car just to look and we found the perfect car at a good price and drove it home the same day. More

I was very impressed with Zumbrota. I applied for the loan online and in a mater of a day I recieved a email from Liz ready to help me through the loan process. Once I got to the dealership, I was approa loan online and in a mater of a day I recieved a email from Liz ready to help me through the loan process. Once I got to the dealership, I was approached right away and not by 4 or 5 people. By one person Bob. I was very impressed with the service. I don't have the greatest credit and Bob and the guys made it possible for me to purchase a car at a super low rate and affordable for a single mother of 2. Thanks Zumbrota Ford.:) More