Zumbrota Ford Inc.
Zumbrota, MN
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Everyone was very friendly and helpful. John was great to deal with, explained everthing very well and no pressure to buy. We will be doing all our business here from on on.. to deal with, explained everthing very well and no pressure to buy. We will be doing all our business here from on on.. More
We had a very good experience with Zumbrota Ford. They were willing to work with us and provide us with all of the information that we were looking for. I would definitely do business with them again. were willing to work with us and provide us with all of the information that we were looking for. I would definitely do business with them again. More
Very friendly helpful people, willing to work out acceptable sale. Not pushy trying to sell extras but offered them. Very smooth and quick close the day of pickup. Dealership owner even made a point acceptable sale. Not pushy trying to sell extras but offered them. Very smooth and quick close the day of pickup. Dealership owner even made a point of thanking Me and taking the time to talk a bit. Johnathan Kern (salesman) not overbearing, very easy to work with. Purchace of used vehicle and trade in was a comfortable experience overall. More
I had a great experience with Zumbrota Ford. I had negative equity on one of the cars that I traded in and they were able to roll that negative equity over into the purchase of my new car. I wanted a negative equity on one of the cars that I traded in and they were able to roll that negative equity over into the purchase of my new car. I wanted a Ford Escape, but just couldn't afford it, so they found me a great deal with a great car. Thanks Justin for putting me in touch with Bob. Both of you were fantastic. Keep up the great work and I when I am ready to trade in again, I will definitely be coming back to Zumbrota Ford. :) More
We began looking on-line at used vehicles to purchase. When I found two that we wanted to look at, I called Zumbrota Ford to discuss those vehicles, and our possible trade in. We really didn't think that When I found two that we wanted to look at, I called Zumbrota Ford to discuss those vehicles, and our possible trade in. We really didn't think that they would accept our car for a trade in since it had a cracked windshield, some bumper damage, and was 17 years old!! But, alas, they did take it as a trade in,! We were a little nervous about purchasing a car after 25 years of not owning a 'newer' vehicle. Todd Fitzgibbons immediately greeted us with a smile and a handshake as my husband and I walked into Zumbrota Ford. From that point on, our experience of purchasing a car was amazing. From test driving to signing on the dotted line, we received the best customer service and upbeat attitudes. Kristin, went over our credit scoring, and we were preapproved the same day. I' was a little nervous about that part of the car buying because we didn't have the best score in the world. She also gave us some information about simple steps on how to improve our credit rating. She didn't belittle us, and we felt very comfortable with her as we talked about financing. Always looking for the best deal, we wanted to sleep on it, and weigh our options. When I returned (with my father), a few days later, the vehicle we were initially interested in had sold over the weekend. However, Todd already had some options for us in mind. So, after a test drive, I purchased a much newer vehicle, with less miles, better gas mileage, and it was only $1,000 more than the one I was initially looking at. As you can imagine there was some down time, where we had to wait for various items to be completed, but everyone was cordial, always offering a beverage, or asking if we needed anything. Todd would frequently check in on us to see if we needed anytihng. There wasn't any high pressured sales pitch, which I was so thankful for. The owner of the Zumbrota Ford was also on hand to visit with my dad while I was completing paperwork, and he thanked me for purchasing the vehicle. After all the paperwork was done, and I had the keys in my hand, Todd even took a picture of me standing by my vehicle with my camera that I posted on facebook. Everyone we came into contact with at Zumbrota Ford was genuinely pleasant and so very helpful. We will certainly recommend them highly to anyone. As a matter of fact, it hasn't even been a week since I purchased my car, and I'm going over today with my dad, because he is going to purchase one too! Thank you Zumbrota Ford for making our car buying experience easy and fun!! More
Overall, it was a great experience to get my vehicle from Zumbrota Ford. I am originally from the Twin Cities and I have never had the experience like I did with Zumbrota Ford. Everyone is friendly and I g Zumbrota Ford. I am originally from the Twin Cities and I have never had the experience like I did with Zumbrota Ford. Everyone is friendly and I got what I wanted at a very reasonable price. I recommend them to anyone who wants a great used vehicle. I am 100% sure I would shop again at this dealer. The whole experience was fantastic. More
We had a great experience here. Excellent staff, and we were treated fantastic. Will always go back to Zumbrota Ford for vehicles. We originally went in to look at used cars and had no idea that we could a were treated fantastic. Will always go back to Zumbrota Ford for vehicles. We originally went in to look at used cars and had no idea that we could afford a brand new vehicle. They compared the options with us and we went with a 2012 Ford Fusion. Love the car and couldn't be happier! More
Matt was an outstanding sales person, he made us feel very comfortable and at home in the office and on the floor. He took extra time with us even though he was swamped. Even though we were a very low very comfortable and at home in the office and on the floor. He took extra time with us even though he was swamped. Even though we were a very low dollar customer Matt made us feel important. We will definitely go to Matt again for our next purchase. More
Richard has always been awesome as a salesmen. Very honest and gets things done quickly. He knew exactly what we wanted and had our credit things already to go! We will always recommend Zumbrota Ford! honest and gets things done quickly. He knew exactly what we wanted and had our credit things already to go! We will always recommend Zumbrota Ford! More