Zumbrota Ford Inc.

The customer service at Zumbrota Ford is outstanding! I live in Rochester and drive past Rochester Ford to come to Zumbrota...that's how much I love how I'm treated when I'm there. The service center is al live in Rochester and drive past Rochester Ford to come to Zumbrota...that's how much I love how I'm treated when I'm there. The service center is always friendly and always provides reccommendations. I've never had to wait for my car for too long. Everyone smiles at you and is very helpful. Nate and Bud are great! Matt Haas is one of the best salespeople I know. He has now sold me 2 of my cars. He treats me as a person and not just a sale. He takes special note to show me all of the great features of my car and makes sure I'm completely comfortable with my new ride before I leave the lot! Kristin was also extremely helpful! She looked at 2 different routes for financing and gave me the best of the options. No other place I have looked at has done that. Kristin is very friendly and enthusiastic and I love that! I've dealt with other dealerships and have felt like a "sale" or they could care less about me...they want the bottom dollar best deal for them. I feel like Zumbrota looks at the best deal for ME and I can't express enough how great that feels! I've never once felt like anyone there was trying to pull one over on me. Fords are great cars and I can very positively say that I will be coming to Zumbrota Ford always! More

This was our first experience buying a car in 18 years and we were buying for our son (his first car). We were very nervous. We had heard good things about Zumbrota Ford so decided to take the 20min drive and we were buying for our son (his first car). We were very nervous. We had heard good things about Zumbrota Ford so decided to take the 20min drive to check them out. Matt Moore came right out and asked how he could help us. He wasn't pushy and didn't try to shove a car down our throat. He was truly interested in what we needed and what was going to be in our best interest. He listened to what was important to us and provided us with the information that we needed to make an informed decision about buying a car that would be reliable and safe for our son. Matt also went on the test drive with us and explained different features of the car that would be beneficial to our son and also pointed out pros/cons of buying new versus used when it came to cars. He could have easily pushed us toward a new vehicle, but he was very kind and respectful and even when my husband pushed for a lower price; he entertained that idea with a smile. When it came to financing, the staff were very helpful and did whatever they could to get us a low rate, yet at the same time allow our son to establish some credit. We were very pleased and would highly recommend Zumbrota Ford (and Matt) for your next car buying experience. We definately will be back. Thanks! Matt, DeLayna, and Christopher Nitz More

My experience was awesome with Matt and Brent. I drove from Spring Valley to Zumbrota on a Saturday. I was met by Matt and drove a two Escapes. He was VERY informative and low pressure. Matt answered all from Spring Valley to Zumbrota on a Saturday. I was met by Matt and drove a two Escapes. He was VERY informative and low pressure. Matt answered all my questions and was never bothered when I asked more! He also asked his own questions of me about why this car would be a good fit for me. Brent got my loan approval DONE and I drove my new Escape home on Monday! Lastly, everyone at this dealership was so helpful and friendly. I will totally be back and will recommend this dealership to all! More

They say things happen in three's. In one month my wife, my cousin and myself purchased vehicles from Zumbrota Ford. When my wife and I went to Zumbrota Ford and met John Kern we were amazed. We have never my cousin and myself purchased vehicles from Zumbrota Ford. When my wife and I went to Zumbrota Ford and met John Kern we were amazed. We have never had such a great buyers experience in our lives. John and the other folks on the Zumbrota Ford team are incredible. Steve the owner came out and chatted with us when my wife purchased her new Escape. This is a first for me to have the owner of a car dealership be so personable with the customer. This does add to the family feel of the business and this shows in how the staff interact with each other. In my case I was trading in an older vehicle and purchasing a newer used vehicle. My buyers experience was the same as if I was purchasing a new vehicle and this says a lot about this dealership. I would recommend this dealership to anyone and will be a returning customer. More

Everyone at Zumbrota Ford was interested in what I was looking for in a new car. They asked helpful questions about my expectations of a new vehicle. In contrast to other area dealers they were familiar w looking for in a new car. They asked helpful questions about my expectations of a new vehicle. In contrast to other area dealers they were familiar with the convenience packages available for the car that I was planning to purchase. More

I was impressed with the overall experience. They were very accommodating to my needs. The price was fair and equitable. I would frequent their business for my next purchase. very accommodating to my needs. The price was fair and equitable. I would frequent their business for my next purchase. More

I worked with both Matt Haas and Brent Skarsten twice. Once when I bought a used car and traded in a HondaPilot in 2010 and June of 2012 I traded the car I bought in 2010 for a new Ford Fusion.Matt was ve Once when I bought a used car and traded in a HondaPilot in 2010 and June of 2012 I traded the car I bought in 2010 for a new Ford Fusion.Matt was very patient in helping me choose a car and then the paper work when I finally decided to purchase a new car. Brent Was very helpful with the loan process, because this time I had to have a loan. They made it affordable and gave me the best deal possible I truly enjoyed working with both Matt and Brent . When I went up to Zumbrota Ford , I spoke with Matt and asked that he help me choose a car. As for the rest of the staff , they are all friendly and helpful. I like dealing with smaller dealerships because you get to know the people and its a bit more personal. You are treated like a person not a number. More

Bob was great to work with...he understood my needs and concerns and helped me find just the right car at the right time. And Brent helped me navigate through the financing process with exceptional support concerns and helped me find just the right car at the right time. And Brent helped me navigate through the financing process with exceptional support and helpful information. Besides, they're both fun guys! I look forward to a long and happy relationship with Zumbrota Ford. More

"Built without your tax dollars" was one of the reasons why I desired a Ford. I've purchased 4 brand new vehicles in my lifetime, Zumbrota Ford gave me the best overall buying experience. John Kern reasons why I desired a Ford. I've purchased 4 brand new vehicles in my lifetime, Zumbrota Ford gave me the best overall buying experience. John Kern was extremely helpful. He worked with me to ensure I was getting my Ford Escape with every option and color that I was looking for; no rush and no hassle. Steve Johnson stands behind his advertisement; ensuring you will have the best buying experience.... & it certainly exceeded my expectations. When I expressed my reasoning on why I was determined with purchasing a Ford, John gave my husband & I each Tee-Shirts that read, FORD - Built without your tax dollars! Plus, during the month of my purchase, a promotional offer was going on and I got a free grill as well. I'm extremely happy with my Ford Escape! I will most definitely be a returning customer! More

My husband and I were pleasantly surprised when we got to Zumbrota Ford. We had applied online to get pre-approved and were sent an email by the end of the day confirming our approval. We corresponded back a Zumbrota Ford. We had applied online to get pre-approved and were sent an email by the end of the day confirming our approval. We corresponded back and forth with Kristen to get everything approved before we got there so all we had to do was pick out our car. We came there thinking we would be buying used and ended up qualifying for a NEW car with low interest and rebates. We went home that night very happy. I will tell all my friends and family to come to Zumbrota Ford. They made buying a car easy! Thank You Zumbrota Ford!!! More