Zumbrota Ford Inc.

The moment I walked in the door at Zumbrota Ford the staff was very kind and helpful. Matt Haas and Matt Moore both accomodated to my needs and helped me drive away in a brand new car that I absolutely staff was very kind and helpful. Matt Haas and Matt Moore both accomodated to my needs and helped me drive away in a brand new car that I absolutely love. The customer service and my overall experience was definitely unremarkable. I have never been treated with such kindness at a dealership before. I will definitely be purchasing my future vehicles at Zumbrota Ford with help from Matt & Matt. More

The people there are easy to get along with and make the "car buying" experience enjoyable and stress free. Great team of people. Whether it be the salesman, the owner, or the finance guy- they are all aw "car buying" experience enjoyable and stress free. Great team of people. Whether it be the salesman, the owner, or the finance guy- they are all awesome. Thanks for everything. More

Matt Haas was so amazing to work with. He made sure that I had the kind of car I wanted rather than worrying about making a sale. He was so sweet and friendly plus fun to work with. Thanks Matt for being I had the kind of car I wanted rather than worrying about making a sale. He was so sweet and friendly plus fun to work with. Thanks Matt for being so amazing. I just LOVE LOVE my new car. More

We looked for weeks as well as did much Internet looking, but the whole package came together when we came to Zumbrota Ford. Andy helped us above measure find the Ford for us. Even Steve the owner got invo but the whole package came together when we came to Zumbrota Ford. Andy helped us above measure find the Ford for us. Even Steve the owner got involved and gave us some extra savings so we could be happy in our deal. Everyone was very friendly and a family feeling came across. We are very pleased with our deal and love the new explorer. Even after the sale service has been great. Thanks. Bill and JaNeille More

This was easily one of the easiest & least stressful vehicle purchase experiences I've ever had. From start to finish, everything they promised they delivered. I would recommend anybody to Zumbrota Fo vehicle purchase experiences I've ever had. From start to finish, everything they promised they delivered. I would recommend anybody to Zumbrota Ford. More

I had a wonderful experience at Zumbrota Ford. My wife and I decided to look for a new for our family and a friend at work recommended this location to us. Our experience working with Bob Chevalier was ve and I decided to look for a new for our family and a friend at work recommended this location to us. Our experience working with Bob Chevalier was very low pressure, which we both appreciated. We presented our needs with our budget and he was able to give us a variety of options that might work best for us. His honesty and professionalism was a welcome change to our previous experience with other dealerships. I would highly recommend Zumbrota Ford to anyone who is currently looking to purchase a new vehicle. More

We could not find the whole package of what we were looking for until we went to Andy at Zumbrota Ford. He not only found us what we were looking for but when he ran into a problem the owner Steve Joh looking for until we went to Andy at Zumbrota Ford. He not only found us what we were looking for but when he ran into a problem the owner Steve Johnson got involved and we are now driving our new Ford Explorer and could not be happier. We spent weeks looking and researching and we could of saved a lot of time by coming to Zumbrota Ford first. Bill and JaNeille More

I was actually hadn't considered purchasing a Ford when I started my car search, we only stopped in the lot to drive through and eliminate that dealership as a potential place to purchase a midsize SU when I started my car search, we only stopped in the lot to drive through and eliminate that dealership as a potential place to purchase a midsize SUV/Crossover... We went up on a Monday at 6:30 to drive the lot, we were surprised to see the dealership open... It was sleeting and very unpleasant outside, we were not prepared to make a purchase that week let alone that day... Todd came out in the sleet and approached our car, he invited us in to talk about our needs and what we were looking for, since he came out the the nasty weather I gave him a chance and went inside... He asked us what we were looking to do, and how much we were looking to spend, and he found a car they had that fit the bill... We took a test drive and he nailed it, it was the perfect car for what I was looking for, and he got pretty close to our desired payment, I didn't want to spend all my money on a car payment... We tested a few cars and ended up liking the first car he selected a certified pre-owned Ford Edge 2010... The staff was friendly, helpful and got every option we wanted pretty close to the price we wanted.... In the end, not only was Todd able to change my opinion, but he got the right car for my family.... Great Job. More

We were looking to purchase a crossover SUV and made the rounds with several of popular dealers for test drives. The salesperson picked the vehicle which was the current test vehicle of the day and was fol rounds with several of popular dealers for test drives. The salesperson picked the vehicle which was the current test vehicle of the day and was followed by the usual sales pitch. At that point we were quite disappointed with the SUVs and dealers. Last on the list to test drive was a Ford Escape. Having a good experience in past at Zumbrota Ford, we headed there for a test drive. Zumbrota Ford is quite different. The first thing you notice is the friendly family atmosphere. Andy Melin helped us and listened to what we were looking for and made note of what we were currently driving. Based on that, Andy picked specific vehicles for us to test drive. We drove 4 different vehicles which was great; to be able test drive the different models at the same time and compare them. Andy was very knowledge about each and explained the differences. His goal was to find a SUV that we would fit our needs and we would be happy with. The next day we were back to test drive again, with a specific model in mind. That is when we sat down for the sales pitch, which really was more like a family conversation instead the usual negation game of chicken. Yes, they wanted sell a SUV; that is there business. However they want it to be a good experience so you come back again. Everyone from sales, finance, service and the rest of the staff really understand customer service. Andy was a joy to work with and his goal was to find the right a vehicle for us and not to push us into settling on something just to make the sale. When we picked up the SUV, Andy took the time to explain the controls and made sure we were comfortable with SUV operation before we left the lot. It has been the best experience that we have had buying a car. Al and Judy More

Our new vehicle purchase experience was exceptional. We received a very fair value for our trade and your crew helped us select the best financing available for our new car. John explained all vehicle opt received a very fair value for our trade and your crew helped us select the best financing available for our new car. John explained all vehicle options in a very clear manner and set up our Sync for us. We are very pleased with our experience. And on an extremely busy day, we were in and out of there before expected. You surpassed our expectations by far. More