Zumbrota Ford Inc.

Great place! I purchased a brand new f-150. All the people I worked with were very friendly and very knowledgable. I test drove several different vehicles before d I purchased a brand new f-150. All the people I worked with were very friendly and very knowledgable. I test drove several different vehicles before deciding which one i liked and they were more then willing to let me keep testing different vehicles. Chris Hayes explained every feature every vehicle had and walked me through the whole process. It was a great experience as always. This is the 4th vehicle purchased there. Many more in the future also. More

Purchase of 2014 Chevy Sonic with Rick Rudquist Rick was very helpful and patient with me and my questions. He took the time to run me through the many programs and discounts your dealership offers Rick was very helpful and patient with me and my questions. He took the time to run me through the many programs and discounts your dealership offers and then ran me around the dealership to show me the facilities. Very nice facility! Things had changed significantly since my last purchase in a very positive way. Job very well done. Thanks Rick! More

Excellence in every aspect of our sales experience Our vehicle purchase was excellent in every aspect of the sales process. Rick possesses professionalism, knowledge of the product and the process, he Our vehicle purchase was excellent in every aspect of the sales process. Rick possesses professionalism, knowledge of the product and the process, he answered all questions without hesitation. He was very personable, which we like. He definitely put us first as Ford Customers. Thank You! We'll keep him as our salesperson! More

Pleasant carbuying experience! From the moment we stepped out of our car, we were treated with respect and professionalism. In addition, everyone was outgoing and very friendly. E From the moment we stepped out of our car, we were treated with respect and professionalism. In addition, everyone was outgoing and very friendly. Eric was very knowledgeable and explained things as we looked at the inventory. He even took the time to show us the facilities, including service area, and provided an overview of the dealership history, and other services provided here. We never felt pressured, and was very happy with the final purchase! We will recommend Zumbrota Ford to all our family and friends! All in all it was a very pleasant experience. More

Great service There was no pressure to buy. Stayed late to help us while their families are at home waiting for them. Great people to work with. There was no pressure to buy. Stayed late to help us while their families are at home waiting for them. Great people to work with. More

Amazing experience I am so happy with the experience I had. Everyone was so nice and very helpful. I will be going back for service and any future cars that I will wait. I am so happy with the experience I had. Everyone was so nice and very helpful. I will be going back for service and any future cars that I will wait. More

Amazing service. In June a went to Zumbrota Ford because I saw a car online that I was interested in. The car I had at the time was terrible and I needed something mor In June a went to Zumbrota Ford because I saw a car online that I was interested in. The car I had at the time was terrible and I needed something more reliable. Driving through the lot I found the car I was looking for and before I could get out of the car, Eric Ruthig was there to help me. We took the car for a test drive and after some negotiations, the new (used) car was mine. And they gave me $2000 for my car, and believe me it wasn't worth that. Several months later I was driving on I-90 and my engine blew. I was devastated. Not only didn't I have money for repairs, but I was still paying for the car. I had it towed back to Zumbrota Ford and they replaced the engine, and the exhaust system. What happened to the engine was nothing they would have detected in their evaluation of the car when they received it, so it wasn't their fault. I was hoping they would give me a deal on the repairs since it was less than 3 months (although we all know there isn't really a warranty for used vehicles). They went above and beyond. The repairs and parts were taken care of by Zumbrota Ford (and let me also say, the vehicle wasn't a Ford). I paid them nothing. Will I go back to them in the future? You bet I will. Thank you everyone at Zumbrota Ford! Beverly More

Above and beyond in every department We went in looking for a truck and not setting our hearts on due to uncertainty with how much we could get financed for. Our salesman, Tim, took my hu We went in looking for a truck and not setting our hearts on due to uncertainty with how much we could get financed for. Our salesman, Tim, took my husband on a test drive and my husband fell in love!!!! We were there all afternoon with 3 little kids while they worked their butts off to get us into the truck. Tim kept us updated throughout the whole process and really made us feel like he cared. He is by far my favorite type of salesman, not pushy and very patient with us and our kids. We left as proud owners of a beautiful Toyota Tundra. Heidi, the finance lady who went through all of the paperwork with us was awesome to work with. Every person who was a part of us getting the truck was extremely helpful! I can't give enough praise or thanks to Tim and the amazing finance department!!! They really do care about the people they are working with and do what it takes to get you a newer, nicer car! PS: our truck came with custom fit carseat covers which they made sure we got even though we forgot them in our excitement the day we bought the truck. More

They make buying a car easy Bob, Tim and Todd were so welcoming and helpful, we have dealt with zumbrota ford in the past and will continue too in the future Bob, Tim and Todd were so welcoming and helpful, we have dealt with zumbrota ford in the past and will continue too in the future More

Drive, decide, buy!! I had done my car shopping homework and knew what I wanted and didn’t want/need in a new vehicle. I really needed to test drive a few different model I had done my car shopping homework and knew what I wanted and didn’t want/need in a new vehicle. I really needed to test drive a few different models to compare the feeling and fit. Chris Hayes (Sales) did a great job with comparing the different vehicles and explaining the different options each had that I might find beneficial and ones that were available even if I might think it would be a benefit. He didn’t use the salesman tactics or pressure for options I wouldn't use. Chris gave the time needed for me to decide which vehicle best fit my needs. Chris also worked well with the finance team to provide me with the best options available and again allowed the time needed to make the best decision for me! I truly appreciate the time and patience taken by the staff to allow me to purchase a great vehicle with even greater peace of mind. Thank You. More