Zumbrota Ford Inc.

Best Service I've Ever Had Mike and the team were very helpful and helped us get the exact vehicle that we wanted. They worked hard to help us get good financing and make our e Mike and the team were very helpful and helped us get the exact vehicle that we wanted. They worked hard to help us get good financing and make our experience a good one. We will definitely be going to them for our next vehicle More

A dealership that consistently delivers! Thanks to the likes of Amazon and companies that have set the bar high in the retail and shopping industry, we have become an entitled consumer base a Thanks to the likes of Amazon and companies that have set the bar high in the retail and shopping industry, we have become an entitled consumer base and always anticipate, expect and, yes, even demand a high quality of service and, as importantly, a superior buying experience. We recently purchased two vehicles at Zumbrota Ford for my teenage daughters, one who is in high school and the other who is attending college. The entire car buying experience at Zumbrota Ford is unlike my experiences with other dealerships. They get it! They understand and have in many ways perfected their customer-centric business model. This dealership, which is located in a small, Midwestern community in Southeastern Minnesota, continues to impress us with their commitment and continued ability to provide an amazing sales experience. Here are just a few observations that are noteworthy: 1) Car Selection - they may not have a huge lot of inventory, but they will find the car that meets your specific needs and wants - whether on their lot, by acquisition of auction or working with other dealerships in the area 2) Quality Product - admittedly, I am not a Ford fan, however, over the past 8 years, I have purchased four vehicles through this dealership for myself and children and all have met or exceeded expectations 3) Solution Providers - as we all know, things can surface throughout a sales engagement. This dealership is able to overcome these challenges as they have an uncanny skill and commitment to finding solutions to problems 4) Integrity - I have had the unfortunate situation, like many of you, of having poor, maybe even nightmarish, experiences with other dealerships. I trust Zumbrota Ford to always do the right and fair thing 5) Great Staff - Steve Johnson has a great Team at Zumbrota Ford. Everyone is friendly and will go out of their way to see that their customers are treated with respect I wanted to give a huge shout out to Todd Fitzgibbons! Todd is one of the dealership's greatest assets and is an absolute pleasure to work with. I strongly recommend Zumbrota Ford to anyone looking to service or purchase a vehicle. More

Awesome dealer! This is the third vehicle I have bought from Zumbrota ford. They are friendly and helpful and they really want to work with you to get you in the car This is the third vehicle I have bought from Zumbrota ford. They are friendly and helpful and they really want to work with you to get you in the car you want. They gave me well above blue book trade in value for my trade in. They go out of their way to make sure you are comfortable while you are making your purchase. They make sure you understand all of the options and features you can get with your purchase and they respect when you say no. I keep coming back because they are so easy to work with. Would recommend to anyone looking for a new or used car! More

We couldn't be happier with our experience! They ALWAYS A#1 From start to finish, this dealership exceeds our expectations. They go Above & BEYOND to make sure we have a Great experience and they Never disappo From start to finish, this dealership exceeds our expectations. They go Above & BEYOND to make sure we have a Great experience and they Never disappoint! We Truly appreciate their expertise and refer our family & friends to this dealership only because we KNOW they will be treated like Family, just like we are! More

I have no credit. Nick was great to work with! The entire staff are so friendly. I showed up early for my appointment, didn't have to wait very long. Thank you Nick and Nick was great to work with! The entire staff are so friendly. I showed up early for my appointment, didn't have to wait very long. Thank you Nick and Chris for all your help!!! More

Pleasant Surprise From the 1st person I talked to on the phone (Ryan- oh my gosh- I was so impressed with his compassion and honesty, I truly don’t think I would have m From the 1st person I talked to on the phone (Ryan- oh my gosh- I was so impressed with his compassion and honesty, I truly don’t think I would have made the trip to Zumbrota from Rochester had I not liked him so much!) to the purchase of a car for my 16 year old daughter, everyone was genuinely helpful and friendly. I’ve been putting off looking for a car for my daughter because of a recent divorce and bankruptcy. I didn’t think I had a chance and if I did it would be a financial nightmare. Ryan was tied up when we got there and I was reluctant to talk with anyone else but thanks to the kind staff I was directed to Eric and he was a blessing. Eric Ruthig walked us through the whole approval process and he made it so easy and pain free. I even walked out the door feeling good about my purchase! I’ve always had buyers remorse after buying vehicles in the past and this was totally unexpected. I never felt pressured, I felt like Eric cared more about what my daughter and I needed and could afford than what he needed. He was totally up front and honest. I want to send my friends and family to Zumbrota Ford because everyone should get to experience such kindness and professionalism when making a car purchase. It was a really big purchase for us given our circumstances. Thank you Ryan, Eric, Jared and Chris in finance!! More

A zero pressure sit down Eric and I sat down to discuss purchasing a car recently. They do not have the viehicle I am looking for on their lot so Eric showed me the options th Eric and I sat down to discuss purchasing a car recently. They do not have the viehicle I am looking for on their lot so Eric showed me the options that I have to find the car that I really want! He listened to all my requests about the vehicle and found some really great cars! I did not purchase a vehicle but when I am ready I know that Eric will be the guy I go to! More

Andrew is the best!!! Andrew explains everything and helps you every step of the way! Found me a better and nicer car then I went there for and I'm thankful for that! Andrew explains everything and helps you every step of the way! Found me a better and nicer car then I went there for and I'm thankful for that! More

Bought a car while getting excellent service. I went with my mom to Zumbrota Ford and we were expecting to trade in my moms car (2013 Ford Edge) and mine (2001 Ford Taurus) and get 2 decent cars. I went with my mom to Zumbrota Ford and we were expecting to trade in my moms car (2013 Ford Edge) and mine (2001 Ford Taurus) and get 2 decent cars. Eric was super understandable about our previous financial problems, and didn’t judge us for a single minute. His main focus was to just make sure we got a car(s) that we needed. We ended up getting 1 car for me as it is needed to drive my little brother to school everyday. It was a long process, but by the end of the night it felt like we hadn’t been there very long because Eric constantly kept us informed and engaged. As a 16 year old, I don’t know much about cars yet Eric was so nice and always answered my questions no matter how insignificant they may have seemed. If you are thinking about getting a new car, I highly reccomend Zumbrota Ford and Eric. :) I am now driving a safe and reliable 2016 Toyota Carolla and couldn’t be happier!! More

Great experience Nice to go to a smaller dealership where everyone fits your needs, overall Ryan and Jeremy did an awesome job getting me into my new truck. Nice to go to a smaller dealership where everyone fits your needs, overall Ryan and Jeremy did an awesome job getting me into my new truck. More