Zumbrota Ford Inc.
Zumbrota, MN
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Great! I was super anxious about being able to find a new car in a pinch, but everyone was so kind and accommodating to my time restraints and helped me buy I was super anxious about being able to find a new car in a pinch, but everyone was so kind and accommodating to my time restraints and helped me buy my dream car for less than expected! I’m so glad I made it to Zumbrota Ford, they really made us feel welcome and at-ease. More
Horrible customer service They are very rude they give you broken down cars and won’t fix them I can’t drive my van the door don’t work it will open but won’t close until force They are very rude they give you broken down cars and won’t fix them I can’t drive my van the door don’t work it will open but won’t close until forced my van has been making noise sense day one they gave me a van 06 which had 177k miles on it for 6,000 even though the blue book value is 1500 they bought the car for 1000 under blue book there employees are paid to lie to you they did me I will never go there again I’ll go to Tom catilac next time More
Yet another great experience with Zumbrota Ford! Once again Zumbrota Ford has met and exceeded our expectations. This trip was a “spur of the moment” find and no matter how unexpected, the staff was Once again Zumbrota Ford has met and exceeded our expectations. This trip was a “spur of the moment” find and no matter how unexpected, the staff was as helpful as ever. We received a great trade in value and the little extras (“spin of the wheel” prize; return customer bonus) were unexpected (and welcomed). We can honestly say that Tom, our “rookie”, has been in good hands with training, as we caught him on his first day out on the lot and he was very friendly and helpful, which reflects on the type of team atmosphere he has been working in. Our team (Tom, Justin, Chris and Jared) couldn’t have been more engaging or accommodating. They were supportive throughout the entire process, even giving us a tour of the new showroom and shop! Yes, they were all happy to sell a truck obviously, but it was easy to tell that they were enjoying their jobs, not just “doing” the job. We never imagined having this group volunteer to move work tools from the old truck to the new truck without a blink of an eye – joking and smiling the entire time. And even though we were still on site after hours, Justin and Tom stuck with us and showed us different features on our new vehicle along with providing their cards saying “call us anytime”. This definitely is our “go to” dealership and we will be recommending to all as this was the same experience we had with our previous trip (where they went out and found the truck/options we were looking for since it wasn’t available on the lot). Helpful, friendly, low pressure. Oh, my! Thanks, again! More
Fusion Family! We bought a brand New Fusion in 2010 and it was a great Car and still is going strong at 191,000 miles. I went and drove around the lot at Zumbrota Fo We bought a brand New Fusion in 2010 and it was a great Car and still is going strong at 191,000 miles. I went and drove around the lot at Zumbrota Ford and was looking at a car for my daughter when I fell in love with another Fusion that I saw on the lot. Well then my daughter found one that she loved to so we ended buying both of them. More
Helpful They worked with us on a vehicle to fit our budget. Friendly customer service. Steve the owner of Zumbrota Ford was personable and friendly also our d They worked with us on a vehicle to fit our budget. Friendly customer service. Steve the owner of Zumbrota Ford was personable and friendly also our dealer Andrew. More
great and fast Everything was prepared for us upon arrival and everyone was very friendly and helpful. Nick and Chris made this a pleasant experience. Thank you all Everything was prepared for us upon arrival and everyone was very friendly and helpful. Nick and Chris made this a pleasant experience. Thank you all More
Great Local Experience Working with Todd and Ryan was great. The entire process was laid back, but they still wanted to sell a vehicle obviously. Difference was the car want Working with Todd and Ryan was great. The entire process was laid back, but they still wanted to sell a vehicle obviously. Difference was the car want forced down my throat like other places have done. Got a great trade-in for my old car and all the little bonuses the dealership gave really sweetened the pot. Great people all around. My boss said it will be awhile before another car, but when the time comes, we'll definitely come back. More
Great first time car dealership visit It was really good. I’ve only bought vehicles from Craigslist and friends and never from a dealer before. I am in college and wanted an upgrade on my It was really good. I’ve only bought vehicles from Craigslist and friends and never from a dealer before. I am in college and wanted an upgrade on my vehicle. I sold the old Jeep I was driving on Craigslist and found a car I loved while we were just driving by. Ended up calling scheduling a test drive. Ryan came on the test drive with me and encouraged me to drive like I would on any other test drive. After I got back they came up with numbers and didn’t pressure me at all. They had a prize wheel to spin after your purchase as well and I ended up winning free whether techs for the car as well. Overall very pleased with my car and how smooth it worked. Would highly recommend Zumbrota Ford and Ryan Skalski More
The Staff of this Dealership was Top Notch--Very Helpful. The Salesman they gave us answered all our questions & was so very helpful. Went out of his way to wait on us. The rest of the Salemen were just as The Salesman they gave us answered all our questions & was so very helpful. Went out of his way to wait on us. The rest of the Salemen were just as kind & helpful. We had questions for the second in comand (who was in charge while the Very Head Guy was gone) & he was very helful also. While we waited, were offered Popcorn-Coffe, Hot Choc, Pop. The Showroom was set up very nicely--lots of desks & chairs. It was also clean & so were the bathrooms. Zumbrota Ford had many specials when we bought the car. Plus -- They had Spin The Wheel--& guess what I won--The Free TV-- Thank-You Very Much. We enjoyed our day--in buying our Car!--- PS--It's beautiful, clean, runs as smooth as can be & the people that have seen it-love it! Thank-You Again--- More
Another great deal and experience at Zumbrota Ford!! As always my dear friends at Zumbrota Ford above and Beyond the call of a great dealership. Steve Johnson and his daughters along with the fine staff As always my dear friends at Zumbrota Ford above and Beyond the call of a great dealership. Steve Johnson and his daughters along with the fine staff from finance to service top notch. Todd Fitzgibbons was very good and handling the delivery and set-up of my new Explorer.. I can only say they are the Best dealership hands down!! More