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Zumbrota Ford Inc.

Zumbrota, MN

4.9
4,607 Reviews

1660 South Main St.

Zumbrota, MN

55992

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Showing 4,607 reviews

April 09, 2018

Amazing Customer Service I had to buy a new vehicle due to mine being totaled and Todd and Justin did an amazing job helping me out. I got a run around from my insurance rega More

by me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Fitzgibbons, Justin Annis
April 07, 2018

Nice friendly Worked with me to get a price I could afford. Explaind everything well. Very friendly. Gave me good prices for being a repeat customer. There to get y More

by Ajandersen07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vaniperen, Jeremy Carlson
April 07, 2018

Great customer service. Mike was very accommodating and answered any questions that I had before and after the purchase of my vehicle. This is my second vehicle I purchased h More

by Kala862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vaniperen
April 07, 2018

Friendly and No Pressure Sales! My husband and I worked with Nick Chaco. He was very knowledgeable about the 2018 Ford Escape that we purchased. There was no pressure and he was very More

by CEidem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Chaco, Jeremy Carlson
April 06, 2018

excellent service friendly staff Very friendly didn't try to sell a vehicle that my 16 year old son couldn't afford listen to what we wanted for him even though it was a used car and More

by beth123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kreinbring
April 06, 2018

Awesome! Great people to deal with. Took time to explain everything in detail. Great atmosphere. Would recommend Zumbrota Ford for buying your next vehicle! More

by Kim5611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Chaco, Jared Maes, Ryan Skalski
April 06, 2018

Awesome experience! This was our first new vehicle purchase. The guys did a great job helping us and put up with all our questions and concerns. We will definitely be goi More

by RandyCassidyR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hayes, Tom Kreinbring
April 06, 2018

"Courteous and helpful team" Stopped in for Zumbrota Ford's Appreciation Day. Everyone was kind and helpful. Andrew Arens was friendly and fun to visit with. Enjoy watching Zumbro More

by PGop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Arens
April 06, 2018

Great buying experience Zumbrota Ford was worth the drive from where I live, approximately 80 miles away. They had the new vehicle I wanted, reasonable pricing, great people More

by Jim E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Johnson, Jared Maes, Mike Vaniperen
April 04, 2018

A dealer for clowns by cliwns Is there less than 1? Do not waste your time or energy trying to purchase a vehicle here. Contacted internet sales Friday. All I neededwas a pictur More

by Guywithcash
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Fitzgibbons, Nick Chaco
Apr 04, 2018 -

Zumbrota Ford Inc. responded

Joe, I sincerely apologize for the lack of service you have received. We have spoke with both of the salespeople you interacted with and have come up with a game plan to NOT allow this to happen again in the future. We do not traditionally sell AS-IS vehicles less than $3,000 and do not have a good process in place to do so as of yet. The Suburban you inquired on fell into that category. What we should have told you is that these vehicles are housed at an off-site location and are not always easy to access. No excuse, we failed and for that I sincerely apologize.If there is anything else you would like to speak about reaching out to us directly is always best. Once again, my apologies Kristin Johnson 507-732-1503

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