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Zumbrota Ford Inc.
Zumbrota, MN
4,609 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,609 reviews
June 17, 2018
Helpful and Friendly They were very helpful in the process and explained everything that I need to know. They were also very friendly and understanding of our crabby baby They were very helpful in the process and explained everything that I need to know. They were also very friendly and understanding of our crabby baby and did the best they could to get us out of there with our new car as soon as possible. More
by christopher.tews
Employees Worked With
Todd Fitzgibbons, Brian Willner
June 16, 2018
Patient Very patient, helpful and not pushy. Super friendly staff. Was willing to work with our budget and find what worked. And made the process simple. Very patient, helpful and not pushy. Super friendly staff. Was willing to work with our budget and find what worked. And made the process simple. More
by adtoch
Employees Worked With
Andrew Arens, Jared Maes, Jeremy Carlson
June 15, 2018
Exactly what I asked for. I asked for a specific truck and color, no second choice-Brandon came through with it. This review was a bigger pain than buying the truck. I asked for a specific truck and color, no second choice-Brandon came through with it. This review was a bigger pain than buying the truck. More
by R.Baker
Employees Worked With
Brandon Wills, Brian Willner
June 14, 2018
Awesome Job You guys are awesome very polite caring went above and beyond for us we had a vehicle we hated drove home in a brand new car will definitely come back You guys are awesome very polite caring went above and beyond for us we had a vehicle we hated drove home in a brand new car will definitely come back and recommend.Keep up the great job More
by Johnson2018
Employees Worked With
Todd Fitzgibbons, Chris Hayes, Jared Maes
June 14, 2018
Awesome experience! I have purchased a vehicle from here before and had a great experience the first time so I knew coming in the second time would be just as great. Ever I have purchased a vehicle from here before and had a great experience the first time so I knew coming in the second time would be just as great. Everyone at Zumbrota Ford really looks out for your best interest. They listen to what your wants and needs are and do everything possible to make sure you walk out of there happy! And I walked out of there above and beyond that! More
by Carnens11
Employees Worked With
Kristin "The Credit Queen", Steve Johnson, Chris Hayes, Jared Maes, Mike Vaniperen
June 13, 2018
I love Zumbrota Ford! I stopped in today for a routine oil change. 5 minutes later I was saying hi to Todd F. and here I am at home with a new vehicle. This is the second I stopped in today for a routine oil change. 5 minutes later I was saying hi to Todd F. and here I am at home with a new vehicle. This is the second vehicle I’ve purchased from Zumbrota Ford and I’m always pleased with the excellent customer service and friendly staff always checking on me and making sure I have something to drink if needed. 😉 Todd F. is awesome, patient and paid attention to my needs and likes and took the time to find the perfect vehicle for me. I purchased a 2017 Ford Explorer and traded in my 2013 Edge with ease. Dealing with Brian W. in finances was a great experience and his sense of humor will keep me coming back to Zumbrota Ford. I even received a handshake from Steve Johnson on my way out the door. Top Notch!!! More
by EricaMarsh
Employees Worked With
Steve Johnson, Todd Fitzgibbons, Brian Willner
June 12, 2018
wonderful experience What a fun day it turned out to be. I bought the car I had in mind from some really great salespeople. Justin, Nick and Brian were awesome! I would hi What a fun day it turned out to be. I bought the car I had in mind from some really great salespeople. Justin, Nick and Brian were awesome! I would highly recommend them to anyone looking for a car! More
by Pam Burton
Employees Worked With
Nick Chaco, Justin Annis, Brian Willner
June 12, 2018
immediate attention and helpful sales staff Pulled up and was helped immediately. Was looking at the options for a possible trade. Salesman was friendly, helpful and patient. We test drove 4 Pulled up and was helped immediately. Was looking at the options for a possible trade. Salesman was friendly, helpful and patient. We test drove 4 cars and drove away with something completely different than we had planned to buy...and so are excited with our new vehicle. More
by The shocks
Employees Worked With
Brandon Wills, Jeremy Carlson
June 11, 2018
A great experience but We were referred to Zumbrota Ford and specifically to Nick Chaco. He was prompt in returning phone calls, answering questions and getting the process We were referred to Zumbrota Ford and specifically to Nick Chaco. He was prompt in returning phone calls, answering questions and getting the process started. We arrived at the dealership, took the vehicle they had picked out on a test drive and began the purchase price. While the scratches on the back passenger quarter panel were a bit concerning, we were told how we could repair them. And repair them we will have to as we live in MN with salt and sand applied to roads 6 mths a year. At the end we were handed 1 key and told we would need to have another made which would cost us about $250.00...this gave us pause...I mean who buys a 2 year old vehicle and is given only 1 key? When we got home, we went to look at the owner's manual, that wasn't there but a receipt from Enterprise rental was, which again gave us great pause. We just realized, we had purchased a "new car" to us but had been used as a rental. Having a brother who used to own a dealership in WI, we were always told to stay away from purchasing those as they were often used and abused. We are now hoping to never have any major issues with the vehicle, but... knowing ... a) it came with 1 key b) had no owners manual and c) was used as a rental car by a huge rental company we would have continued our search for a different vehicle. We've never encountered any of those issues in purchasing vehicles before so this caught us off guard and lesson learned. More
by PaulBoxrucker
Employees Worked With
Chris Hayes, Nick Chaco
June 11, 2018
Well worth the wait... As a college student, buying a car is both intimidating and exciting. I was nervous about buying not only because of the money aspect, but because I d As a college student, buying a car is both intimidating and exciting. I was nervous about buying not only because of the money aspect, but because I didn't want to over-pay for a used vehicle. I can say I was pleasantly surprised with how much Zumbrota Ford was able to work with my budget. I LOVE my new-to-me car! More
by ksbaker
Employees Worked With
Jeremy Carlson, Tom Kreinbring
