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Zumbrota Ford Inc.

Zumbrota, MN

4.9
4,610 Reviews

1660 South Main St.

Zumbrota, MN

55992

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Showing 4,610 reviews

June 17, 2023

Associate was very knowledgeable and friendly, walked us step by step through the process with comfort and ease. Definitely an asset to your team! More

by Tapeworm01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coleman Brooke
Jun 20, 2023 -

Zumbrota Ford Inc. responded

Thank you for the 5 stars!!

June 15, 2023

Dedicated workers and amazing energy from Granny, Steve Johnson, Kristen Johnson,Kelly Johnson, Jason Sands, Jason Maes, and Isaiah Olson. They stayed late to put us in a truck we loved doing what they cou More

by Starmartinez1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin "The Credit Queen", Steve Johnson, Kelly Johnson, Go 2 Granny at Zumbrota Ford, Jason Sands, Jason Maes Jr, Isaiah Olson, Spencer Sorenson
Jun 16, 2023 -

Zumbrota Ford Inc. responded

Congratulations Star!! Thank you for the review and for choosing Zumbrota Ford for your nicer, newer vehicle!!

June 14, 2023

This place has been so helpful I was at my breaking point and the staff here has went above to make sure that I had a good experience this dealership really cares about the people that come in I will definit More

by Lissers88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin "The Credit Queen", Steve Johnson, Kelly Johnson, Go 2 Granny at Zumbrota Ford, Jason Maes Jr, Jason Thornton
Jun 20, 2023 -

Zumbrota Ford Inc. responded

Thank you for choosing Zumbrota Ford and allowing us to help! We appreciate you and the review!!

June 14, 2023

GREAT DEALERSHIP ! FUN PEOPLE GO ABOVE AND BEYOND !! RESPECT THEY'RE CUSTOMERS, FRIENDLY , AND JUST AWSOME AND FAMILY FEEL !! GO TO ISAIAH HE MADE IT EASY AND IS A GREA More

by PAULASTRENGE9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Johnson, Kelly Johnson, Dara Meas, Isaiah Olson, Kayleigh Fuller
Jun 20, 2023 -

Zumbrota Ford Inc. responded

Thank you SO much for the 5 stars!!

June 14, 2023

I have never had a bad experience with Dylan or Zumbrota Ford services! I’ve gotten multiple oil changes and diagnostic tests done. Definitely recommend! More

by Jessica.roers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Roers
Jun 20, 2023 -

Zumbrota Ford Inc. responded

Thank you for the 5 stars!!

June 14, 2023

The cars I bring for routine maintenance, tires and brakes are not Fords. Recently, some mistakes were made but the service manager was available, friendly, knowledgeable and professional. They were ea More

by eric poulin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Vreeman, Tisha Marx
Jun 20, 2023 -

Zumbrota Ford Inc. responded

Thank you for the review and for choosing our service department for your vehicle repairs! We are glad to hear that Nick made it right for you!

June 10, 2023

This place is a really good dealership! Very honest, straight to the point & go above & beyond to do their best to help you! More

by Desiree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Maes Jr, Anthony Velez
Jun 12, 2023 -

Zumbrota Ford Inc. responded

Thank you for the 5 stars Desiree!!

June 10, 2023

I bought a 2017 Tucson in Sept. 2022. I notice the transmission wasn't shift correctly. Brought it in they wanted to charge a diagnostic fee had.to remind them It was suppose to be More

by scott6242
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dara Meas, Dylan Roers
Jun 10, 2023 -

scott6242 responded

Good work guys.

Jun 10, 2023 -

Zumbrota Ford Inc. responded

Thank you for taking the time to share your feedback regarding your recent purchase of a 2017 Tucson from our dealership. We appreciate both your compliments and your concerns, as they help us improve our services. We apologize for any inconvenience you experienced with the transmission issue. It is regrettable that there was a miscommunication regarding the diagnostic fee, and we apologize for any confusion caused. We understand the importance of ensuring a thorough pre-inspection before delivering a vehicle, and we apologize for any oversight in this matter. We are glad to hear that our pre-inspection identified the brakes, wipers, and tires as areas needing attention. It is our priority to provide reliable and reasonable service to our customers, and we are pleased that we could address these issues for you. We hope these replacements have enhanced your overall driving experience. Your feedback is valuable to us, and we will use it to make necessary improvements in our processes and communication. We appreciate your patronage and hope to have the opportunity to serve you again in the future. If there is anything else we can assist you with, please don't hesitate to reach out to our customer service team. Kristin Johnson 507-516-7058

June 10, 2023

Granny and the entire team at Zumbrota Ford treated us like family the entire process through!!!! They helped us get into a new vehicle and out from under the truck we were in and we were upside down and More

by Mattmedlock1987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin "The Credit Queen", Steve Johnson, Kelly Johnson, Go 2 Granny at Zumbrota Ford, Lisa Wolters, Jason Thornton
Jun 12, 2023 -

Zumbrota Ford Inc. responded

Thank you for the 5 star recommendation Matt!!

June 10, 2023

This dealership is definitely for the people our experience was amazing and the people are great to work with More

by jaimelynn86.jl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin "The Credit Queen", Steve Johnson, Kelly Johnson, Go 2 Granny at Zumbrota Ford, Lisa Wolters, Jason Thornton
Jun 12, 2023 -

Zumbrota Ford Inc. responded

Thank you for the awesome 5 star review!!

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