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Zoellner Ford of Beatrice

Beatrice, NE

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1,179 Reviews

4115 N 6th St

Beatrice, NE

68310

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Showing 1,179 reviews

February 05, 2020

I purchased a 2017 ford explorer limited from Jeff in September. He was a wonderful salesman and made it very easy. But, here I am not even 5 months down the road and the transmission is going out in the More

by Scantrell0207
Recommend Dealer
No
Employees Worked With
Jeff Green
Feb 06, 2020 -

Zoellner Ford of Beatrice responded

We are sorry for the concerns you are having with your 2017 Explorer. Unfortunately, regardless how much care we take to ensure a vehicles drivability, there will be risk of other failures. We try to minimize the risk by doing the inspections and performing needed repairs. Efforts to get this vehicle ready for sale were repairs of roughly $1700. After you purchased your vehicle you had a few concerns that we fixed at no cost to you, those repairs amounted to over $1500. Unfortunately we cannot for see what might happen months and miles down the road, and are very sorry you are having problems. We did all we could at the time to make your vehicle safe and reliable. We would be happy to provide documentation of all repairs and reconditioning if you would like. You can reach our service Manager Chad Hernandez at 402-223-3547 ext:3117.

Feb 06, 2020 -

Scantrell0207 responded

Actually you never fixed anything on my vehicle, so you have mistaken me for someone else! We did not have any concerns when we purchased it because we were reassured everything was fine. When it wasnt! We live in texas, so the car was purchased then moved to texas.

Feb 06, 2020 -

Zoellner Ford of Beatrice responded

If you could send a email to chris@beatriceford.com or provide yours I will look into this personally to make sure we are looking at the correct VIN# and all information matches up and then provide you with documentation.

February 03, 2020

I am a repeat customer at Beatrice Ford. I purchase here because of the personal attention they pay to their customers. Mr. Hernandez and Derrick Long go above and beyond to please their customers. Thanks a More

by sarahjdunlap
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez, Derrick Long, David Ahlschwede, Adam Blazek
Feb 04, 2020 -

Zoellner Ford of Beatrice responded

Thank you for your continued trust, we truly appreciate your feedback. Repeat customers like yourself really make everything we do worth the extra effort. If you ever have any questions or concerns please let us know. Again, thank you for the kind review. We look forward to seeing you again.

January 28, 2020

No pressure sale. Spenser and company found the Edge I was looking for. Excellent communication and help with learning about my new car. Thank you. More

by CABRADEN
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez, David Ahlschwede, Spenser Bruntz, Adam Blazek
Jan 30, 2020 -

Zoellner Ford of Beatrice responded

Thank you for the kind review, we are always happy to hear when our team lives up to your expectaions. Don't hesitate to contact us in the future with any vehicle needs.

January 21, 2020

Very helpful and professional. They worked hard to get me into the truck I wanted .as I was in a bad deal with my trade. They were able to get me my percent truck at a payment I can affod. More

by Ebbs1975
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez, Chad Hernandez, Jim Beavers, Jeff Green, Josh Dorothy, Denise Blaker, Adam Blazek, JENNA MEYER
Jan 21, 2020 -

Zoellner Ford of Beatrice responded

Thank you for the kind review, it always makes us happy when our team is able to come together and help a customer. Please let us know if we can be of assistance in the future.

January 21, 2020

Drove 5 hrs one way in 2011, and again last weekend to buy another vehicle from Beatrice Ford and Jeff Green. He gets a focus on what you want, and let’s you know what he has or that he will start looking More

by MARGARETSELFRIDGE
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez, Jeff Green, David Ahlschwede, Adam Blazek
Jan 23, 2020 -

Zoellner Ford of Beatrice responded

Thank you for your very kind review. This truly is why we do things the way we do. Repeat customers like yourself make it all worth it. Thank you very much for your continued trust with your vehicle needs. We know you will enjoy your new Explorer for years to come.

January 15, 2020

No high pressure selling here. They were very attentive to my needs and me a reasonable trade offer on a car that was reasonably priced. More

by dtroudt
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez, Adam Blazek, Kent Shelton
Jan 20, 2020 -

Zoellner Ford of Beatrice responded

Thank you for your kind review. Our job starts now so don't hesitate to contact us in the future with any of your vehicle needs.

January 11, 2020

I just purchased my 3rd vehicle from Beatrice Ford and salesman Jeff Green. This time I got my very first brand new vehicle! Jeff and owner Ray Hernandez treated me so well. Answered all my questions and More

by Susanbarnard4
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez, Derrick Long, Jeff Green
Jan 20, 2020 -

Zoellner Ford of Beatrice responded

Thank you for your continued trust. We really do appreciate the opportunity and your repeat business will never be taken for granted. Please don't ever hesitate to contact us with any questions or concerns.

January 04, 2020

Brian was a great help. We were looking for a specific SUV and he kept us updated with vehicles he thought we'd like. He did everything he could to get us a great price. Highly recommended. More

by ballcoach12
Recommend Dealer
Yes
Employees Worked With
Brian Denton
Jan 06, 2020 -

Zoellner Ford of Beatrice responded

Thank you for the kind review, glad Brian was able to find the perfect vehicle for you. In the future don't hesitate to contact us if we can be of futher assistance.

January 02, 2020

Smooth and fast We knew what we wanted so they located one and got the job done. Was helpful in finding some rebates. Did the paperwork in a timely manner. More

by DENGELMAN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ahlschwede, Nathan Rios, Adam Blazek
Jan 06, 2020 -

Zoellner Ford of Beatrice responded

Glad everyone was able to help with your vehicle purchase. We truly appreciate the opportunity and the kind review.

January 02, 2020

Very comfortable Went above & beyond to find a vehicle that fit my needs. Everyone is exceptionally friendly & the dealership seems very organized & helpful. Will chec More

by SMBEATRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez, Spenser Bruntz, Adam Blazek
Jan 06, 2020 -

Zoellner Ford of Beatrice responded

Thank you for taking the time to leave a review. Its always good to hear that our team lived up to your expectations. Please feek free to contact us in the future with your vehicle needs. Our job really does start now.

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