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Zoellner Ford of Beatrice

Beatrice, NE

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1,179 Reviews

4115 N 6th St

Beatrice, NE

68310

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Showing 1,179 reviews

August 06, 2012

Everything was great, everyone was friendly and every question we had was answered with an explanation. I am thrilled with my new car and will definately be back when we need another car. Brent was nice More

by mistypooh76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 05, 2012

Beatrice Ford was very helpful, friendly, & knowledgeable. Thank you for top notch service! We highly recommend doing business with them. We look forward to working with you again in the fut More

by libby25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chace
July 28, 2012

We love the car. Salesman was very friendly and customer oriented. Finance person was easy to work with. The only complaint(therefore a 4 in quality of work)we have is we wished the car would have been cle More

by LGoldston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 25, 2012

We where completely satisfied with Butch and Beatrice Ford. We went in looking for a certified pre-owned explorer and they found us what we where looking for. They where willing to fix any small problems More

by Craig and Stephanie Scheele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 25, 2012

overall customer experience at beatrice ford and chris chase,from building the 2013 car,the phone updates on the progress to recieving the car was exceptional. i would recommend that anyone that i come i More

by twisted_sister10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chace
July 22, 2012

chris was very knowledgeable and helpful very easy to chris was very knowledgeable and helpful very easy to talk with and personable it wasneat to have trucks brought up to the door with ac running a More

by David Feurer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chace
July 20, 2012

I had a great experience ordering and purchasing my 2013 Shelby GT 500 Mustang. Chris Chace helped me with every aspect. Chris worked hard on his day off so I could get the car a day early. He knew his spec More

by rodrungren
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chace
July 17, 2012

Chris was very informative and helpful. It was a great experience and I am very happy with everything that the sales man and dealership did. More

by jaceyfischer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chace
July 15, 2012

In all fairness I have a very fine used pickup truck from Beatrice Ford....I like it! That said, they didn't check the spare tire for inflation prior to selling the vehicle nor was the tools required (sup More

by Forrest Matti
Recommend Dealer
No
Employees Worked With
Ray Hernandez
Aug 13, 2012 -

Zoellner Ford of Beatrice responded

Mr. Matti emailed me June 20th @ 11:16 AM. I immediately checked on part availability and ordered the parts Mr. Matti claimed he needed. I emailed an called Mr. Matti to apologize for the concern. I left a message to have him call me and I had not heard back from Mr. Matti until this post of July 16 to DealerRater. Mr. Matti’s email of June 20th stated “I do expect this to be NC (no charge I assume) as the key that was missing was supplied by Ford and should have been with the truck before selling it.” Mr. Matti was correct it should have been in the truck. The email also stated that he would be through Beatrice about July 26th and would like me to arrange to have his truck spare tire carrier fixed. Since I hadn’t had any response at all from Mr. Matti, I ordered the carrier and have had it at the dealership since June 22nd. Mr. Matti has made no call to us at anytime about this concern we have received no communication other than the email of June 20th. I STILL have the parts he demanded of us and am confused as to how he has been able to post to DealerRater but isn’t able to follow-up with his demands made in June. Mr. Matti had called us a couple of days after he bought the truck for a key to the receiver hitch, we informed him we would contact the previous owner for the key and send it to him. He opted not to wait on it and decided to cut the hitch lock with a cutting torch. I am uncertain why he could not call on an issue as expensive as this tire carrier. It is very unfortunate that a cutting torch had to be used on the tire carrier but since he did, we have the new parts here just as he requested in his email. I am sorry for his inconvenience.

July 13, 2012

We would recommend this dealership to anyone. Tyler Hernandez goes the extra mile to assist the customer with any issues.He goes above & beyond. The dealership has a good selection of vehicles & fair p More

by lexieann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray and Tyler Hernandez, Ray Hernandez, Tyler Hernandez
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