Zimmerman Honda

This is the second vehicle I have purchased from Luis Arango. I continue to do business with Luis because I TRUST his input and know he will do whatever takes to satisfy our vehicle needs....If you're l Arango. I continue to do business with Luis because I TRUST his input and know he will do whatever takes to satisfy our vehicle needs....If you're looking for a car salesman with integrity, than I highly suggest you contact Luis Arango at Zimmerman Honda. I fully endorse his salesmanship! More

From the moment I decided to deal with Zimmerman Honda I was treated excellently. Jeff Dolan the Sales Consultant was very professional and contacted me immediately with the answers I submitted to him onli was treated excellently. Jeff Dolan the Sales Consultant was very professional and contacted me immediately with the answers I submitted to him online. I told him what I was looking for and made an appointment with him the next day. When I arrived I took a test drive of the vehicle I requested and Jeff went over all the options and features during the test drive. A very fair price was agreed upon and the Finance Manager Ricky did a great job going over the contract with me. After that Jeff went over every option and feature that my new car had and made sure I understood everything even though it was well past normal business hours; again Jeff Dolan was very professional and extremely knowledeable. I am extremely happy with my new car and would recommend Zimmerman Honda and Jeff Dolan to all my friends and family. More

We had a great experience at Zimmerman Honda! The staff was great to work with. Merlin was very friendly and not pushy. He was easy to work with and I feel we got a very fair deal. When it came to finance was great to work with. Merlin was very friendly and not pushy. He was easy to work with and I feel we got a very fair deal. When it came to finance time, Ricky was great. He explained everything in a way that made sense and did not push anything on us. While we were in finance Merlin was out hand polishing our new vehicle to make sure it was absolutely in the best condition possible. We really appreciated that and have never experienced a dealer show that much concern towards our satisfaction! We would definitely buy from Zimmerman Honda again!!! Thank you! More

My 2007 Odyssey has been a dependable vehicle since I purchased it new at Zimmerman’s with Ruth Sanders. Zimmerman’s performed all the maintenance and always contacted me if additional work might be req purchased it new at Zimmerman’s with Ruth Sanders. Zimmerman’s performed all the maintenance and always contacted me if additional work might be required. On one of my last visits, I fully expected to need tires based on the number of miles I had on them. The service representative quickly pulled up the vehicle check in sheet and told me how much tread was remaining on all tires and their conditions. Based on my pre-purchase homework, I didn’t expect any major engine or drive train problems. Without warning, the engine started running rough. I took my van into Zimmerman’s Service Dept. to check out the problem. I spoke to AJ Castor and explained the problem. AJ kept me up to date on the progress of determining the problem with daily phone calls. It was later determined that an internal mechanical failure had contributed to damage that required a new engine. My warranty had expired and I was faced with 2 very expensive options. This was not a mechanical issue they usually see and I couldn’t find any indication on the internet of Honda engine failures. Just within my immediate neighbors, we have 3 Odysseys, 2 Pilots and 2 Accords and a CRV so I know Honda is a dependable vehicle. I asked AJ if they could try running it past the next level of Honda which turned out to be a District Honda Rep. Not knowing the process, I may have panicked a little and contacted Ruth hoping she could act as an advocate for me in the process. Ruth contacted me right away and verified things were being processed. When it was referred to the district person, I really expected a lot of red tape. It didn’t happen. A happy AJ called me and explained a very generous offer from Honda for a new engine. I didn’t have to fight, argue, provide maintenance records or the like. Just a very nice offer waiting for my approval. A verbal approval over the phone and before I knew it, I was picking up my freshly washed Odyssey with a new engine and extended warranty. It was really a painless experience considering the initial diagnosis of major engine failure. Daily updates from AJ and hand holding from Ruth helped me realize that “Great Customer Service” does still exist. I need to put a few more miles on the van but when it’s time for a replacement, I know where I can get Great Service. I'll be back at Zimmerman's. More

Luis Arango was a joy to work with. Great personality, very thorough and caring. Luis was very patient, he showed us several cars including the Fit and the Civic, as well as virtually all vehicles on the very thorough and caring. Luis was very patient, he showed us several cars including the Fit and the Civic, as well as virtually all vehicles on the showroom floor. He meticulously explained and pointed out all the features of each vehicle to help us in our decision-making process to select the best vehicle for our needs. He gave us the grand tour of the new dealership building, including service areas and the three early Hondas on display, the memorabilia museum, and offices. He explained the paperwork process and how they would take care of all Iowa tax and license requirements, removing the license plates from the trade-in vehicle and so forth. Luis made it a fun and rewarding experience. More

Just a quick note regarding my experience with Zimmerman Honda, after nearly a year in the car buying process, I stopped in to Zimmerman Honda, expecting the same treatment I have received from many other d Honda, after nearly a year in the car buying process, I stopped in to Zimmerman Honda, expecting the same treatment I have received from many other dealers in the past you know the run around, pressure to buy etc, but wow this place was different, we meet Randy Hill, and boy are we are glad we did, Randy took the time to not only help us find the perfect vehicle, but to help put us at ease during the entire buying process, my wife and I can't begin to tell you how professional the whole transaction was from start to finish, we love our new honda and have already referred many friends and family to Zimmermans, Thanks again Randy More

We purchased our first Honda - a Honda Pilot - in 2006. We were very happy with the vehicle, which had approximately 145,000 miles on it, and with the Service Department. While our Pilot was in for a new We were very happy with the vehicle, which had approximately 145,000 miles on it, and with the Service Department. While our Pilot was in for a new battery, my husband Denny was looking at cars in the showroom. We had planned to start looking in the spring. Jeff Dolan approached Denny and asked if he could be of help. Denny said that he was "just looking" and Jeff gave Denny his card and said that he would appreciate a call when we were ready to purchase a vehicle. Eight days later we walked out of Zimmerman Honda Dealership with a 2013 Pilot. Denny had a good experience with all of the Sales persons he dealt with, but he was especially impressed with Jeff, as was I when we met to finish the paperwork. We both agree that he is a polite and knowledgeable young man. Jeff spent a considerable amount of time explaining the "bells and whistles" in our new Pilot and assured us that we were to call him if we had questions about the car. We would definitely recommend Jeff to anyone looking to purchase a car. We also had a good experience with Ricky Unholz, the Business Manager. And, as I mentioned before, the Service Department at Zimmerman is tops! More

We were looking for a Honda CRV and were lucky enough to receive Jeff Dolan as our sales consultant! Jeff was very professional; courteous and knowledgeable. Jeff did not push us into the purchase of the receive Jeff Dolan as our sales consultant! Jeff was very professional; courteous and knowledgeable. Jeff did not push us into the purchase of the vehicle but answered all of our questions and got us the deal we wanted. Cheri took care of our paperwork and again we found the same professionalism and courtesy. Before we left with our new CRV we decided to buy an Accord it was late in the day and they were ready to close but Jeff; Sean and Brian stayed and worked with us to make the best deal they could. Not once did any of them act or make us feel hurried but took the time to make sure we were happy. By the time we left the dealership we not only had two new vehicles but felt like we had new members to our family!! Each and every person we have had the pleasure to encounter at Zimmerman's has treated us like they have known us forever. More

Very pleased with the friendliness and team work the guys at Zimmerman displayed. The whole staff were great to work with. We got a great price on exactly what we were looking for. at Zimmerman displayed. The whole staff were great to work with. We got a great price on exactly what we were looking for. More

I have to say that this was the easiest car purchase we have ever made. Tim did a great job helping us. The car we came down to hopefully purchase had just been sold. We were disappointed, but Tim was able have ever made. Tim did a great job helping us. The car we came down to hopefully purchase had just been sold. We were disappointed, but Tim was able to show us another vehicle that was perfect. He did a great job answering our questions. Everyone was very helpful. Customer service seems to very important to Tim and everyone we worked with. Thank you for a great experience and we will highly recommend Tim and the whole Zimmerman Honda team to anyone looking for a new or used vehicle! More