Zimmer Chrysler Dodge Jeep Ram

Great service I drove 40 minutes to Zimmer for service instead of the dealer 10 minutes from my house. Everyone at Zimmer is very knowledgable and friendly. Very ea I drove 40 minutes to Zimmer for service instead of the dealer 10 minutes from my house. Everyone at Zimmer is very knowledgable and friendly. Very easy to work with. Will definitely be back for any future service or sales. More

one very unhappy customer. purchased used Jeep .2008 Liberty. Had it less than a week when a few warning lights kept coming on. Called to make appointment to have checked. In me purchased used Jeep .2008 Liberty. Had it less than a week when a few warning lights kept coming on. Called to make appointment to have checked. In mean time, while driving down highway at 60 mph, jeep decided to go into low gear. It would not come out of low. Had to tow to Dealer, where they charged me $716.04 for a TIPM card. Extremely unhappy with Zimmer dealership and the I really don"t give a xxxx attitude of the service department. More

Great service Very helpful very nice people to deal with. Well continue to do service on my dodge with them. Very neat and clean. Would tell friends to check the Very helpful very nice people to deal with. Well continue to do service on my dodge with them. Very neat and clean. Would tell friends to check them out. More

Great Service I received excellent service from Rich Zimmer in the body shop. He was extremely polite with excellent communication skills. He also prevented me f I received excellent service from Rich Zimmer in the body shop. He was extremely polite with excellent communication skills. He also prevented me from get used rims on my wheels. This must be a little trip some insurance companies do to save money More

highway breakdown While traveling home (200 miles from home) we had an alternator go out while traveling down the highway. Roadside assistance towed it to this dealer s While traveling home (200 miles from home) we had an alternator go out while traveling down the highway. Roadside assistance towed it to this dealer sunday afternoon. First thing monday morning we called and spoke with the service department and explained our situation. The service department fit us in their busy schedule and had us back on the road shortly after lunch monday. Being a master technician and managing and owning shops myself i know busy things can be. Thanks for getting us back on the road and being so courteous. I highly reccomend you guys ! More

Satisfaction In the 6 years I have owned my vehicle and brought it in for minor services and two major services, I have never had a negative experience. All of the In the 6 years I have owned my vehicle and brought it in for minor services and two major services, I have never had a negative experience. All of the service advisors I have dealt with(R.C. Lucas, Tim Hicks, Brian Maegly, Leslie Alexander, Jason Brooks, Keith Rigsby, Robert Mardis, Charlene Prescot, William Dean, Bill Grau, Adam Ledford and Rich Zimmer in the body shop) have been most polite, courteous and helpful. While I have never dealt with your mechanics(your policy doesn't allow) I can honestly say I have never found the need to complain about their work. More

Service Tech Bill Grau Enjoyed working with Bill and he kept me informed on the status of the work. Picked up car today and the rear end noise was gone. As far as the pai Enjoyed working with Bill and he kept me informed on the status of the work. Picked up car today and the rear end noise was gone. As far as the paint issue?????? Thanks Bill! More

Recall fixes and other repairs We had excellent service and in a timely manner. Our truck is a fleet truck for Arteno's Advanced Irrigation and see a lot of hard work, now the driv We had excellent service and in a timely manner. Our truck is a fleet truck for Arteno's Advanced Irrigation and see a lot of hard work, now the drivers say the truck hasn't ever driven better. The alignment job is excellent!! Many odds and ends were also taken care of for us. Thank you! More

Thank you Lee and Mrs. Zimmer! I have bought several vehicles from this dealership over the years. My last 5 vehicles have been Chrysler products. I recently bought a brand new Ra I have bought several vehicles from this dealership over the years. My last 5 vehicles have been Chrysler products. I recently bought a brand new Ram 1500 Big Horn. I have had nothing but trouble with the vehicle from the window not working to the fuel pump going out and it doesn't even have 4,000 miles on it yet. Things happen and I understand that, however the customer service in the service department is horrible. You have to go to battle with them everytime to get a loaner vehicle while your brand new truck valued at $46,000 sits in the shop. They are less than helpful and to the point of being rude. When you spend this kind of money and the truck is in the shop all the time you would at least expect to get a loaner vehicle, well not so much according to the service person I dealt with. He stated, "I don't think we can do that." Last time I buy from this place again. If you expect to get taken care of by Zimmer Motors when there is a problem I hope you like disappointment. Update: Lee Fogel got a hold of me over my issues. To say he took care of the problem would be an understatement. Mr. Fogel is extremely professional, listened to my concerns, and took care of the problem. Very helpful and customer focused. If I owned a business he would be the first person I would hire. Thank you Lee for all the help and Mrs. Zimmer! More