Zimbrick Nissan
Madison, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 628 reviews
Ben Tam, very through, love his experience A+ My purchase at Zimbrick Nissan was an enjoyable experience, salesman Ben Tam was very knowledgeable, friendly, and did not pressure us at all. When yo My purchase at Zimbrick Nissan was an enjoyable experience, salesman Ben Tam was very knowledgeable, friendly, and did not pressure us at all. When you shop for a new veicle, do yourself a favor and stop at Zimbrick Nissan More
4 Time Repeat Customer The staff at Zimbrick Nissan were very easy to work with and we were able to purchase a car the same day. This is now our fourth vehicle we have purch The staff at Zimbrick Nissan were very easy to work with and we were able to purchase a car the same day. This is now our fourth vehicle we have purchased from Zimbrick and we'll keep coming back. More
I was extremely satisfied with the services provided! Zimbrick’s service department has always provided quality work and just knowing it will be done right the first time. Their friendly service represent Zimbrick’s service department has always provided quality work and just knowing it will be done right the first time. Their friendly service representatives always makes sure your work is done in a timely fashion. Thank you! More
Served my needs well Martin Vaessen was very courteous and helpful. Got me set up with a loner that worked well, and let me know when my car was done. All things are a g Martin Vaessen was very courteous and helpful. Got me set up with a loner that worked well, and let me know when my car was done. All things are a go. More
Overall good experience! Found this car online ... price was good I thought, had everything I was looking for. Was told upfront by internet salesman-Jeff that drivers door ha Found this car online ... price was good I thought, had everything I was looking for. Was told upfront by internet salesman-Jeff that drivers door had 2 door dings that would be fixed-which I appreciated a heads up on that. When we arrived to see car, our salesman Ben met us out front-which was great customer service. When we mentioned to him about the door dings— he did buck that a little when I told him we were told they would be fixed—I had to be pretty persistent to make sure this got done— and it did ... so all is good 😊 More
Friendly and helpful They were very friendly, helpful, communicative, and made sure that the service was complete within a very reasonable amount of time. Services are som They were very friendly, helpful, communicative, and made sure that the service was complete within a very reasonable amount of time. Services are somewhat costly though, but that's what I expect from a dealership service center - only went here because my vehicle is still under warranty. Connie was very friendly! More
Brakes replaces They got me in right away and gave me a loaner to use until my car was finished. They are always great about giving me a car which I really appreciat They got me in right away and gave me a loaner to use until my car was finished. They are always great about giving me a car which I really appreciate. More
Paying for service that's not being done. I’m not one to post negativity or leave bad reviews BUT Zimbrick Nissan really burned my hide today. DO NOT take your vehicle here. I pay for an oil c I’m not one to post negativity or leave bad reviews BUT Zimbrick Nissan really burned my hide today. DO NOT take your vehicle here. I pay for an oil change and tire rotation every 5,000ish miles. I’ve been having a hunch that my tires are not being rotated. This morning I had said service. I marked my rear tires with blackish nail polish and dropped it off. My parents brought me back to Zimbrick and I paid for the service. Zimbrick pulled my car up and I checked my front tires, where the rear tires should be now. Sure enough, tires weren’t rotated. I went back into the cashier and I said I paid for a tire rotation and didn’t get one. They said sure you did and showed me the paperwork. I took them out to my car and showed them the black nail polish STILL on the REAR tires. All I got was “Sorry my technician made a mistake.” My parents even piped in and said “for her to even have this intuition to do this says a lot.” I asked how many other times have I paid for a tire rotation and they weren’t rotated? The Service Manager tried to reassure me that they’ve been rotated all the other times because my tires wouldn’t be in as good of shape as they are. I said “how can you be 100% sure that they have been because of what happened today?” Basically he replied ‘well it’s in your service history that you’ve had them rotated’. Obviously because it’s in my service history doesn’t mean it’s actually being done as today proved. Zimbrick did NOTHING at all to rectify the situation except to rotate my tires that should have been rotated in the first place. More
Excellent sales and service department highly recommend. Excellent staff always get your vehicle done right and in a timely manner. I have serviced with Zimbrick Nissan for many years and they have never let Excellent staff always get your vehicle done right and in a timely manner. I have serviced with Zimbrick Nissan for many years and they have never let me down. More
very nice have cookies,and things to drink we know Scott well and always talk to him and every one we talked to were very nice and lots of smiles. We had our car get done it was washed and fron we know Scott well and always talk to him and every one we talked to were very nice and lots of smiles. We had our car get done it was washed and front floors vacuumed I love that I do not get to vacuume that often. More