Zimbrick Nissan
Madison, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The staff, Jerry was very nice and things were explained to me in! very polite way and professionally. The dealership itself is a very nice and friendly place. to me in! very polite way and professionally. The dealership itself is a very nice and friendly place. More
I worked with Scott Ericson on the purchase of an Infiniti QX60. He was great to work with! Responded to my texts very quickly and very upfront and transparent through the entire process. I would hig Infiniti QX60. He was great to work with! Responded to my texts very quickly and very upfront and transparent through the entire process. I would highly recommend Scott to any of my friends and family. More
Staff is always first class at Zimbrick Nissan Madison. Connie Howan’s customer service is spot on. She always takes good care of me and my car! Connie Howan’s customer service is spot on. She always takes good care of me and my car! More
The Zimbrick Nissan finished service one day ahead of schedule. Communication was great. It's a very professional place of business and they work efficiently. schedule. Communication was great. It's a very professional place of business and they work efficiently. More
Seeing a lot of new faces on the service adviser department that I hadn't talked to before gives me a bad feeling when it comes to experience. Not this time but 5000 miles ago on a prior service job department that I hadn't talked to before gives me a bad feeling when it comes to experience. Not this time but 5000 miles ago on a prior service job they were warning me that I would be needing rear brakes again that only had 30,000 miles on them. I like being proactive but that doesn't seem right. More
Wonderful people and company to work with, glad I ended up buying a car from them! Their service department is always friendly and this work is fast and efficient! 100% recommended up buying a car from them! Their service department is always friendly and this work is fast and efficient! 100% recommended More
The only key to our car was stolen. Adam talked through all my options with me, then talked with his team and a locksmith. He determined that doing the work in house was the best way to go and got the si all my options with me, then talked with his team and a locksmith. He determined that doing the work in house was the best way to go and got the situation resolved within 24 hours. More
Great customer service and follow up. Explained what needed to be done and what was done. Will go back for future service. Will recommend to friends. needed to be done and what was done. Will go back for future service. Will recommend to friends. More
Service department was an excellent experience!!! Staff working with customers to keep all safe. Using, one time use products or disposable items. Staff pleasant and very engaging. This is not my usual working with customers to keep all safe. Using, one time use products or disposable items. Staff pleasant and very engaging. This is not my usual location for service, but would return again without hesitation!!! More
Warranty Safety Recall work not completed as scheduled I scheduled my car for Warranty Safety Recall at 7:00 AM so there would be plenty of time to complete the service. The rep called me at 3:00 PM to tel I scheduled my car for Warranty Safety Recall at 7:00 AM so there would be plenty of time to complete the service. The rep called me at 3:00 PM to tell me they had not done the repair and I would have to wait to the next day to get the work completed. What is the point of scheduling the work to be done if the service department ignores the schedule. I had to rearrange my schedule to accommodate their inability to stick to a schedule. More