Zimbrick Buick GMC - Service Center

Got new tires w/nitrogen, alignment, oil change, and washed. I got the tires that I wanted, and filled with nitrogen. The car was washed, and we got a cookie in the process. All in less than two hours. I got the tires that I wanted, and filled with nitrogen. The car was washed, and we got a cookie in the process. All in less than two hours. More

No help with warranty. Strut(covered),strut rod(not covered) Disappointed in the Platinum warranty "gray" area and I really thought Zimbrick would go to bat for me, especially considering the vehicles we have pu Disappointed in the Platinum warranty "gray" area and I really thought Zimbrick would go to bat for me, especially considering the vehicles we have purchased with the dealership over the years. I needed a "strut rod", but only the "strut" is covered. Felt they could have pushed on this....I'll remember this when I purchase my next vehicle. More

Basic service appointment Great staff - they are friendly and professional. Service request was handled in 30 minutes and details of the service were explained during checkout Great staff - they are friendly and professional. Service request was handled in 30 minutes and details of the service were explained during checkout. Have the free car wash is a great touch. More

I know my Regal will always be taken care of at Zimbrick. There are very few people I trust with my car, but I do know that I can trust the staff at Zimbrick Buick Eastside. Chris Cotter is my go to service g There are very few people I trust with my car, but I do know that I can trust the staff at Zimbrick Buick Eastside. Chris Cotter is my go to service guy and I know when I hand over my keys to him, my Regal will be taken care of. I have never driven away disappointed with the service at Zimbrick Buick Eastside. The entire service staff does an awesome job. I have been a Zimbrick customer since 1994 and I'm now driving my 5th car purchased from Zimbrick. It's people like Andy Hammond my sales rep, Chris Cotter my service rep, and the guys in the shop, that will make me want to return someday for my number 6 Zimbrick vehicle. Keep up the great work! You're the best dealership around! Dean Biel More

They didn't price match. I made an appointment to get an oil change. Then I found a coupon for a cheaper oil change at Wilde East Towne Honda, so I asked if Zimbrick would ma I made an appointment to get an oil change. Then I found a coupon for a cheaper oil change at Wilde East Towne Honda, so I asked if Zimbrick would match the price. They said they would not price match, so I got in sooner at Wilde East Towne Honda and got a cheaper oil change. Now I don't bother with Zimbrick. More