Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
365 Reviews of Zimbrick Buick GMC - Service Center
Sort by
November 11, 2019
It was nice and quick I like the complete service that include car wash. The waiting area was clean and comfortable. The waiting was not long. They get you in and out. I like the complete service that include car wash. The waiting area was clean and comfortable. The waiting was not long. They get you in and out. The staff was super friendly. More
by KLee
Verified CustomerEmployees Worked With
I don’t know her name, but the front desk service lady was very nice and helpful.
Helpful November 11, 2019
Always excellent service! The folks at Zimbrick Eastside Gmc are very friendly and polite. They provide quality work at a very reasonable price. Will definitely continue ta The folks at Zimbrick Eastside Gmc are very friendly and polite. They provide quality work at a very reasonable price. Will definitely continue take all my vehicles to Zimbrick GMC/Buick! More
by DEAN
Employees Worked With
Other Employees :
Curt Reisbeck , Chris Cotter
November 07, 2019
Great service! Great service and friendly staff. Done before I thought, Happy about that due to bad weather coming in. Also happy that I was able to get a courtesy Great service and friendly staff. Done before I thought, Happy about that due to bad weather coming in. Also happy that I was able to get a courtesy car to use. More
by dlmcookie
Employees Worked With
Kyle
October 31, 2019
Not totally satisfied Tony Hurtado service adviso was great, went out his way to help us. Part replaced in car is faulty and need to take to dealer again for replacing part Tony Hurtado service adviso was great, went out his way to help us. Part replaced in car is faulty and need to take to dealer again for replacing part again. More
by Unsatisfied
Employees Worked With
Tony Hurtado
October 23, 2019
Great service writer On time, great service writer, detailed condition report, very comfortable waiting area with WiFi and charging ports - coffee and cookies. Vehicle oil On time, great service writer, detailed condition report, very comfortable waiting area with WiFi and charging ports - coffee and cookies. Vehicle oil changed, tires rotated, fluids topped off, safety checked, washed and window cleaned all in 55 min. Sure beats crawling around under to change the oil and filter like I used to do. Plus oil is disposed of correctly. No brainer, I’ll be back. More
by WI Biker
Employees Worked With
Tony Hurtado
October 23, 2019
Always helpful and always their for me. As I said always helpful and always their when I need them. Knowledgeable and fair. Always go the extra mile for you. Just plan freindly. As I said always helpful and always their when I need them. Knowledgeable and fair. Always go the extra mile for you. Just plan freindly. More
by Miturn
October 18, 2019
New tires Working with Kyle Dodge was fantastic! He was very attentive and respectful of my needs and budget. It was obvious his talent went beyond just service Working with Kyle Dodge was fantastic! He was very attentive and respectful of my needs and budget. It was obvious his talent went beyond just service. He was quick, efficient and so kind. First class customer service!! More
by Kyle, my Kyle
Employees Worked With
Kyle Dodge
October 18, 2019
Basic service great but for repairs go some place else Zimbrick does fine but this is the 2nd time I needed repairs and I was given quotes for replacements instead of repairs. The items were broken cable o Zimbrick does fine but this is the 2nd time I needed repairs and I was given quotes for replacements instead of repairs. The items were broken cable on vent select-qouted $900 to replace; broken knobs on radio-qouted $500 to replace entire radio; tire pressure sensor not working-quoted $192 to replace & once previously center console lid hinge broke-quoted $425 to replace entire console. I went to a local repair shop and vent selector fixed for $175; radio buttons replaced for $65; tpms replaced for $72 and center console lid only replaced for $45. More
by Vibe09
Employees Worked With
Jeff Fountain
October 17, 2019
Nothing New Always friendly, always do a great job. I have been using there service for years. I have also purchased several vehicles from their business. I am ve Always friendly, always do a great job. I have been using there service for years. I have also purchased several vehicles from their business. I am very happy with the people I dealt with. What more can you ask for. More
by MARLIN
Employees Worked With
Jeff Fountain
October 17, 2019
Previous times Previous times I had my vehicle serviced people took time to explain if the warranty covered my expenses. I purchased an extended warranty for $1,000 Previous times I had my vehicle serviced people took time to explain if the warranty covered my expenses. I purchased an extended warranty for $1,000 to cover any computer issues. The first time I have a computer issue I'm told it's not covered. I can tell you that didn't set well with me. I also was not happy to find out after the fact, I would be charged $153 dollars for diagnostic work and no credit would go towards the $560 replacement cost for the computer. I have always had diagnostic cost applied as a credit at other dealerships when I brought my vehicle back to be repaired. I was very happy with my past experience at Zimbrick. I told others how pleased I have been with your dealership. Sincerely, Wayne Kosbau More
by LJK0
