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Zimbrick Buick GMC

Madison, WI

4.7
751 Reviews
For 50 years, Zimbrick Buick GMC has provided customers in Madison, Wisconsin, a car-buying experience unlike any other. Our experience gives us a huge advantage, and don’t assume we’re selling cars the same way we were in 1945. We know the secret to customer satisfaction is listening to what you want and delivering on it. That’s why we’ve built a website that is every bit as informative and easy-to-use as the modern car-shopper demands. Dive into our New Inventory and our Used Inventory to see what’s waiting for you on our lot. Zimbrick Buick GMC is conveniently located on High Crossing Blvd. is Madison, Wisconsin. We welcome customers from all around Dane County, including those from Sun Prairie, DeForest, Middleton, and everywhere in between.
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5402 High Crossing Blvd

Madison, WI

53718

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Showing 751 reviews

October 13, 2023

Clean and easy to work with the sales staff. No extra questions to make the sale go quick and easy. More

by chrishabel75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfanku
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Zimbrick Buick GMC responded

We appreciate the review and 5-Stars!

October 13, 2023

Service was good & professional. They keep you up to date on where things are. Pleasant waiting area. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gordee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Zimbrick Buick GMC responded

Thanks, Sarah!

October 08, 2023

I have bin having my Buicks serviced here for more than 20 years and have found them to be very capable, trustworthy, to whatever the service calls for. do what expected, THey are great. More

by Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gordee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coya Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Zimbrick Buick GMC responded

Thank you, Ken! We appreciate the continued support and look forward to seeing you again!

October 08, 2023

Due to a mixup, service took twice as long as it should have. Zimbrick compensated us nicely, but it would have been nice to have been kept informed. More

by LOSHESSES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Esse
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Zimbrick Buick GMC responded

We appreciate the feedback!

October 08, 2023

Quick and easy Quick and easy, friendly people and faces Was able to explain everything with my car More

by Rachelline9
Recommend Dealer
Yes
Employees Worked With
Adam Gordee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Gordee
Oct 09, 2023 -

Zimbrick Buick GMC responded

Thank you for the review!

October 07, 2023

I have always been pleased with customer service at Zimbrick. They do a lot to keep me coming back! More

by Kel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gordee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Esse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Zimbrick Buick GMC responded

Thank you, Kel! We appreciate the 5-Stars and kind review!

October 06, 2023

Extremely nice and friendly. I had an emergency situation and they kept me well informed and got me going sooner than anticipated. Plus they washed my car. Very appreciative of a More

by jim.christopherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gordee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Zimbrick Buick GMC responded

Thank you, Jim! It's wonderful to hear that your vehicle was taken care of quicker than expected, we appreciate the 5-Stars!

October 05, 2023

This was my first time at the dealership for service and it was a great experience Garrett E. Answered all my questions and concerns I brought my vehicle in for one concern and the technician found another More

by Dancyaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Esse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Zimbrick Buick GMC responded

It is wonderful to hear of your great experience with Garrett. We appreciate you taking time to leave us this review and give us 5-Stars!

October 04, 2023

Oil change and tire rotation took over an hour and a half. I could change my oil in 15 minutes. More

by Lilkiefer10
Recommend Dealer
No
Employees Worked With
Kody Kuchar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kody Kuchar
Oct 04, 2023 -

Zimbrick Buick GMC responded

Luke, We certainly apologize that this service visit took longer than normal. That certainly is not our intention. I agree, the oil change should take about 15 minutes, but add the tire rotation, complete vehicle inspection and the car wash and those additional things all add time. We also noticed some things on your vehicle that we thought you should be aware of, and getting estimates together added some more time. You are still correct, 1.5 hours for the service that we performed is not acceptable, and we apologize for that. We strive to be the best of the best each and every day, but occasionally we get overwhelmed with work and that’s gets away from us. You have serviced your truck with us for years, and we certainly appreciate being your service provider of choice and will focus on being better going forward.

October 02, 2023

Friendly and efficient. I was kept informed as I waited. Will come again for service in the future. More

by LORISMYTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Esse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Zimbrick Buick GMC responded

Thank you for the review! We look forward to seeing you again!

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