Zeller Ford
Arkansas City, KS
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The oil rack and service desk guys are amazing. Dale Wilson and Shane. They made my daughter and I feel like family. Thank you for the service Wilson and Shane. They made my daughter and I feel like family. Thank you for the service More
original call I talked with Shawn. very courteous and helped answer questions. Called back next morning and talked with Stacey Beckett. Super easy to work with. I've been looking for a local place to se helped answer questions. Called back next morning and talked with Stacey Beckett. Super easy to work with. I've been looking for a local place to service my truck and will come back. More
It took over two hours for an oil change and coolant flush. I had an appointment. I still have a seat belt issue that was not resolved. The service department does not seem to understand seat belt is flush. I had an appointment. I still have a seat belt issue that was not resolved. The service department does not seem to understand seat belt issues. Over $250 for this service . Tring to redeem FordPass rewards is a chaotic experience. It seems like they really don't want to redeem your points unless you make a fuss. After doing business with Reedy for over 30 years I must say I am disappointed. By the way, Chad is no longer at the service desk. He was great. I miss him. More
I have dealt with Reedy Ford for about 30 years. I was always made to feel comfortable. This experience was not. $30.00 to install an a/c flow director does seem exorbitant to me. The job took less tha always made to feel comfortable. This experience was not. $30.00 to install an a/c flow director does seem exorbitant to me. The job took less than 10 minutes. I did not see a value. This was the second time this air flow director had to be replaced. It should have been covered under warranty. Nobody was knowledgeable about selling me an extended warranty. More
When I called to see when my appointment was they should of told me they were running behind. Or tell me when I got there. It took 2 hours for a oil change. of told me they were running behind. Or tell me when I got there. It took 2 hours for a oil change. More
Very informative and knowledgeable technicians. It’s Always a pleasure to do business with the dealership. Would be nice if regular customers were informed of the dealership sale and name change. Always a pleasure to do business with the dealership. Would be nice if regular customers were informed of the dealership sale and name change. More