931 Reviews of Racine Toyota - Service Center
Always a pleasure! The staff at Racine Toyota always go out of their way to ensure your complete happiness with their sales and service staff. I've been a customer for The staff at Racine Toyota always go out of their way to ensure your complete happiness with their sales and service staff. I've been a customer for more than six years and have never been disappointed. I look forward to many more years of excellent care at Racine Toyota. More
Regular service They took my truck in at the time I scheduled and the work was done when they said it would be done. The truck was washed. They took my truck in at the time I scheduled and the work was done when they said it would be done. The truck was washed. More
Bad Day! Minus 6 degrees with a snow storm ramping up, no heat in my car and running late for a doctor appointment when my tire blew out. Luckily it happened b Minus 6 degrees with a snow storm ramping up, no heat in my car and running late for a doctor appointment when my tire blew out. Luckily it happened before I got on I94 by Toyota. I rode the rim up to the service center. Explianed my dilemma to a couple of technicians and the gal told me to pull it straight in when Joel took care of me immediately. He had me escorted to the waiting area near a warm fireplace and hot coffee. With in a short time he came to get me, when I asked what I owed he said nothing! It's rare to find that kind of customer service these days. I even made it to my appointment. I will soon be looking for a new used car so I think I'll be visiting Toyota again. I just want to say Thank you!!! More
2015 Avalon I got there late for an oil change and tire rotation appointment. They took me right away. He said it would be an hour and it was an hour. They alw I got there late for an oil change and tire rotation appointment. They took me right away. He said it would be an hour and it was an hour. They always meet my expectations. Your competitors offer drinks and snacks while one is waiting for their car. It would be very nice if you offered the same to your customers. More
Friendly and enjoyable I bought my Highlander there and have it serviced there also. The staff always greets me with a smile and makes me feel comfortable. They are knowledg I bought my Highlander there and have it serviced there also. The staff always greets me with a smile and makes me feel comfortable. They are knowledgable and friendly towards me. More
Quick and easy Made an appointment with Heather for oil change and tire rotation. She was able to fit me in and knew I was in a time crunch. I was in and out quicker Made an appointment with Heather for oil change and tire rotation. She was able to fit me in and knew I was in a time crunch. I was in and out quicker than I thought I'd be. She was very knowledgeable and friendly. I will definitely be returning! More
New Tires I found Joel Nuoffer to be knowledgeable, helpful and positive. Explained product (tires) and warranty thoroughly and was very easy to communicate wit I found Joel Nuoffer to be knowledgeable, helpful and positive. Explained product (tires) and warranty thoroughly and was very easy to communicate with. Great asset to your department, I recommend him to others. More
Great Service! I came to Racine Toyota for new tires & had a great experience. Staff was very accommodating to my work schedule. I would highly recommend the service I came to Racine Toyota for new tires & had a great experience. Staff was very accommodating to my work schedule. I would highly recommend the service depaetment/Joel Nuoffer. More
I hold Racine Toyota in high regard as well as Joel Nuoffler I just moved to Wisconsin from Albuquerque and along with me came my 2016 Prius (which I love!) I needed some work done so I went to Racine Toyota and I just moved to Wisconsin from Albuquerque and along with me came my 2016 Prius (which I love!) I needed some work done so I went to Racine Toyota and worked with Joel Nuoffler. He is a delightful, cheerful, and very helpful person. He directed me and I got my car back in beautiful shape. Recently, I needed my 10,000 mile check up and Joel was my service advisor. Once again he is terrific and explained every step of the way. I LOVE excellent customer service, it's something I personally believe in and when I get it, I like to share it! - Thank you for making this a very pleasant place to come! More
Edgar’s performance review Edgar creates an incredibly welcoming atmosphere with his warm personality. He was very knowledgeable, and able to recognize my needs to help me find Edgar creates an incredibly welcoming atmosphere with his warm personality. He was very knowledgeable, and able to recognize my needs to help me find the vehicle that would suit my situation best. He was very persistant in helping find the right vehicle and for that reason, I still come to this particular Racine Toyota instead of the one closer to me in Kenosha, because the entire experience is pleasant. More