Racine Toyota - Service Center

A job well done The GIRLS did a great job of taking my order. When I entered the garage I was soon approached by a service tech. The job was swiftly completed. The GIRLS did a great job of taking my order. When I entered the garage I was soon approached by a service tech. The job was swiftly completed. More

No names known I don’t know who I worked with. They never introduced themselves. I am going to pick a name below but not sure if that is even the person. It was a w I don’t know who I worked with. They never introduced themselves. I am going to pick a name below but not sure if that is even the person. It was a woman. More

A close call We had our Highlander towed in due to an oil leak. Thought the problem was going to initially cost $1400, but upon further investigation by the servic We had our Highlander towed in due to an oil leak. Thought the problem was going to initially cost $1400, but upon further investigation by the service person, thankfully the solution was not as costly as initially thought to be. Joel was GREAT throughout the whole thing, very personable and understanding and made me feel comfortable in their diagnosis of the problem and that it wasn't the more serious one we originally thought. Will definitely be back there for continued service of my vehicle. More

The service was very good. The service at Racine Toyota did not disappoint. Dale (mechanic) and the young man (Joel) who when out of his way to schedule two of my cars in for se The service at Racine Toyota did not disappoint. Dale (mechanic) and the young man (Joel) who when out of his way to schedule two of my cars in for service on the same day were great. Thanks! More

gteat Service! Very helpful with great services! Would highly recommend. The car wash is much appreciated. No worries that the service was complete with excellence. Very helpful with great services! Would highly recommend. The car wash is much appreciated. No worries that the service was complete with excellence. The email service reminders keep me on track for my next service. More

Oil change, check brakes, soaked carpets, and more I had a lot of things that i needed to get checked on my car. When I break, I hear scraping, and they put on new brakes the same day after they called I had a lot of things that i needed to get checked on my car. When I break, I hear scraping, and they put on new brakes the same day after they called me. They cleaned out my heater cage which was the cause of my carpets being soaked. They were very friendly on the phone when speaking to me as well. More

High quality workmanship in friendly environment Great place to do business. Everyone in the service area is so friendly and they make you feel that they want to help -- and they deliver! Very happy Great place to do business. Everyone in the service area is so friendly and they make you feel that they want to help -- and they deliver! Very happy with how my car turned out. Women can feel comfortable and valued when working with Racine Toyota. More

No Appointment Started the day with a dead battery. After getting a jump, arrived at Racine Toyota with no appointment. Got me in and within an hour I was back on t Started the day with a dead battery. After getting a jump, arrived at Racine Toyota with no appointment. Got me in and within an hour I was back on the road. Great service!! More

They worked with me There were positives and negatives. The first negative was that the price of the parts was quoted higher than another estimate I brought in and had to There were positives and negatives. The first negative was that the price of the parts was quoted higher than another estimate I brought in and had to ask to get a price match. Positive-they matched the price. Negative-the parts department ordered the wrong part and I had to come in 2 separate times to get repairs done because the wrong part was ordered at first. I asked if I could get a free oil change for my trouble, Ashley asked the manager if he could do that and he gave me a $50 credit instead. This is a positive. To make my experience better, I would have preferred that the parts department match the price without me asking and that if there is an error from the service department (such as ordering the wrong part), that Toyota would offer a credit without me having to ask. They did take care of me after I asked, I would feel better knowing that it’s also Toyota’s goal to take care of me too. More

Oil change & vehicle inspection Vehicle maintenance completed as required. Washing of vehicle only fair as vehicle had many bugs from trip on highways before service and THEY WERE N Vehicle maintenance completed as required. Washing of vehicle only fair as vehicle had many bugs from trip on highways before service and THEY WERE NOT REMOVED!! More