Racine Toyota - Service Center

Dead battery We woke one morning to find our car had a dead battery. After trying a jump start that failed we called Racine Toyota. We arranged for the car to be t We woke one morning to find our car had a dead battery. After trying a jump start that failed we called Racine Toyota. We arranged for the car to be towed and they took care of the rest. They discovered that we had what may have been a 14 year old battery that couldn’t withstand the recent cold snap. Even after checking all the fluid levels they had the car ready in a few hours. More

Remote start put in Siena The entire service team was very friendly. They had the courtesy vehicle take me home (South side Kenosha). When they called to let us know our vehicl The entire service team was very friendly. They had the courtesy vehicle take me home (South side Kenosha). When they called to let us know our vehicle was ready and offered to come and pick me up again. More

Awesome Joel stands out. He Follows up on what he promises on time my wife was in a collision that read that required a lot of time to get the part and he jus Joel stands out. He Follows up on what he promises on time my wife was in a collision that read that required a lot of time to get the part and he just hung right in there he was awesome he really spent a lot of time and I think I made a pest of myself More

Awesome quick service!! 5 star rating for sure. My experience was the service was quick and easy. I appreciate knowing I won’t have to wait a long time for a simple oil chan 5 star rating for sure. My experience was the service was quick and easy. I appreciate knowing I won’t have to wait a long time for a simple oil change. They made my visit painless!! More

Scion FR-S Recall Repair Understood in talking with Heather when informed about replacement of a water pump and cracked oil control valve that there would be know labor charge Understood in talking with Heather when informed about replacement of a water pump and cracked oil control valve that there would be know labor charge due to having the valve springs replaced on vehicle. Well a $70 labor charge was in fact assessed despite having been told there would be no such charge, therefore, the one star deduction for misleading information. More

Continued great service As usual all the team members of the service center are fantastic. They are the only reason I go to this location. You are greeted promptly and effi As usual all the team members of the service center are fantastic. They are the only reason I go to this location. You are greeted promptly and efficiently and then they explain the service work to be performed that day. And they certainly try to get the computers and Racine Toyota's system to understand that my husband and I are in fact two different people. More

Service Your service center guys are great. Joel took my call Monday night, told me exactly what need to be done. Next day they worked on getting my car done Your service center guys are great. Joel took my call Monday night, told me exactly what need to be done. Next day they worked on getting my car done that day. Great service now how to take care of their customers. More

Nice dealership Used the service center for some fluid maintenance. Coolant was brown after a supposed Flush. Was never explained to me the "why". Was told I need 4 n Used the service center for some fluid maintenance. Coolant was brown after a supposed Flush. Was never explained to me the "why". Was told I need 4 new tires when I knew I only needed 2. Did not buy any! Be aware of the work you need completed. More

Great service, great experience Friendly, professional, fast, great job, priced fair, customer service, beautiful dealership. I would recommend this dealership for both the sales and Friendly, professional, fast, great job, priced fair, customer service, beautiful dealership. I would recommend this dealership for both the sales and service departments. Thank you More

Oil change rotation of tiers 30 minutes good job treated car was washed I had to dry it off other than that job well do good people no problem thanks 30 minutes good job treated car was washed I had to dry it off other than that job well do good people no problem thanks More