Racine Toyota - Service Center

Getting to know the person behind the customer I feel that I'm more than the customer when I bring my vehicle in for maintenance. Joel and Linda are truly concerned about the customer as a person - I feel that I'm more than the customer when I bring my vehicle in for maintenance. Joel and Linda are truly concerned about the customer as a person - a friend or family member. I personally look forward to bringing my vehicle in for scheduled maintenance, not just because of the excellent service performed on the vehicle, but also, because I get to say hello to Joel and Linda More

Underwhelming This is the fifth toyota dealership I have had dealings with in the greater milw. area for sales or service, having recently moved to the racine area This is the fifth toyota dealership I have had dealings with in the greater milw. area for sales or service, having recently moved to the racine area I decided to take my prius in for a recall. The service rep. was pleasent&efficent. My first surprise was when I went into the waiting lounge-no snacks of any type snack vending mach. mostly empty. Your basic coffee dispensers for reg.&decaf which was empty. In all other toyota dealerships snacks and beverages including soda&flavored coffees are a standard including other makes dealerships-CHEAP. My next disappointed is when I walked out to my car when it was done-it had not been washed not a rainey or snowy day this again is a standard at all dealerships to wash the vehicle after service again CHEAP. In sumation I will be buying&having service elsewhere if your cutting corners in these afore mentioned areas one wonders where else More

Highly Recommend My Toyota is a lease and i had a choice of two dealers and I chose yours. Although my repair was more extensive than first thought, Im confident it’ll My Toyota is a lease and i had a choice of two dealers and I chose yours. Although my repair was more extensive than first thought, Im confident it’ll be done correctly and on time. More

Great service Joel was very friendly and went over tire options with me, no pressure but I get confident in his recommendations for tires even if I wasn’t getting t Joel was very friendly and went over tire options with me, no pressure but I get confident in his recommendations for tires even if I wasn’t getting them that day! He was a pleasure to meet, thanks Joel More

5000 mile service Service center makes it very easy to set an appointment to bring my car in to be serviced. Linda greeted me as soon as I walked in. The service time d Service center makes it very easy to set an appointment to bring my car in to be serviced. Linda greeted me as soon as I walked in. The service time didn’t take long at all and you can’t beat the car wash. Location is very clean and staff is very friendly. More

Great personal service. I am a very busy person who hates to be without my car so Joel arranged a drop off time and loaner car that fit my schedule perfectly. He took great c I am a very busy person who hates to be without my car so Joel arranged a drop off time and loaner car that fit my schedule perfectly. He took great care to be sure I knew what the cost would be and what to expect. I’m very pleased and impressed. More

1st rotation I received a car wash and was only there for a tire rotation. It was raining, it didn’t hurt. I can’t remember her name, but she was very nice. I received a car wash and was only there for a tire rotation. It was raining, it didn’t hurt. I can’t remember her name, but she was very nice. More

It was quick and easy All is good. They did a great job. I would come back again. I would like to see a Toyota Prius prime in the showroom floor All is good. They did a great job. I would come back again. I would like to see a Toyota Prius prime in the showroom floor More

Outstanding as usual!! Thanks for sending the coupons for service!! Love the service! Service people are super friendly and the technitions!! Techs alwsys find the bulletons Thanks for sending the coupons for service!! Love the service! Service people are super friendly and the technitions!! Techs alwsys find the bulletons for my cars! More

Responsive and responsible! After getting incorrect info from multiple sources (incl. the federal govt!) stating my vehicle was not under recall, I learned at a recent inspection After getting incorrect info from multiple sources (incl. the federal govt!) stating my vehicle was not under recall, I learned at a recent inspection appointment that my car was, in fact, under recall. Instead of forcing me to come back another time to have the problem fixed, the Service Dept. took care of it right then and there--for free! Thanks so much! More