Racine Toyota - Service Center

Great service in this area. The Wait time is reasonable and the staff is knowledgeable and friendly. The Wait time is reasonable and the staff is knowledgeable and friendly. More

I would put zero if I could. They called me in the am to ask me to schedule a 20,000 mile service. I checked it's free and it will take an hour. I don't normally come here becaus They called me in the am to ask me to schedule a 20,000 mile service. I checked it's free and it will take an hour. I don't normally come here because it's far but for free sure. So I left work early to get to my appointment only to be told no actually the service isn't free and I don't qualify. So we wasted an hour of your time and gas to drive her and back only to say sorry we screwed up. Nothing to make it right on my side, just a straight ope. I'll never go back here, this was garbage. Their mistake and a waste of time and money for me so a shrug and a sorry. More

Linda is awesome! Always great’s you with a big smile, answers all your questions. Always great’s you with a big smile, answers all your questions. More

I left with a burnt out taillight and the usual inspection that you do was never done. I then had to go somewhere else to get it replaced. inspection that you do was never done. I then had to go somewhere else to get it replaced. More

Everyone was very helpful. They fixed what we had asked them to do. Timing was good. They fixed what we had asked them to do. Timing was good. More

Linda always gives you detailed services needed on my vehicle. She is always very pleasant and informative. She takes care of her department very well I have been a customer for at least 25 years. She’s vehicle. She is always very pleasant and informative. She takes care of her department very well I have been a customer for at least 25 years. She’s the best More

The lady I worked with was professional and kind. The waiting room is comfortable. I think this dealership does a great job. The waiting room is comfortable. I think this dealership does a great job. More

They over filled my oil, causing issues when I left the dealership. I drove home and had to come back. dealership. I drove home and had to come back. More

Victor was very helpful and friendly during my visit. He addressed my concerns and provided timely assistance. Much appreciated! He addressed my concerns and provided timely assistance. Much appreciated! More

dealership communicated very well with the service that needed to be completed. very easy to approve or deny work that needed to be completed without being harassed. customer service was not very welcomi needed to be completed. very easy to approve or deny work that needed to be completed without being harassed. customer service was not very welcoming when entering to pick up my vehicle. both people were in the phone and when told I need to pick up my vehicle was told just to go to the cashier. not very welcomed. my keys were separated from my fob and was not told that they were in my vehicle and had to ask two different employees to determine where my keys were. was not thanked for doing service as there are a lot of options to complete service. More