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537 Reviews of Racine Toyota - Service Center
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February 27, 2018
Doing the right thing The service manager and rep both went out of their way to handle a claim issue with a 3rd party insurance vendor. When they discovered the vendor was The service manager and rep both went out of their way to handle a claim issue with a 3rd party insurance vendor. When they discovered the vendor was not going to provide a just and satisfactory outcome, they took matters into their own hands and "made it right". Well done guys! More
by Richard Abbott
Employees Worked With
Joel Nuoffer
Helpful February 26, 2018
Fast, efficient, correct. Brought in car for airbag recall. Service writer said it would take about 2 hours. They finished in less than that. Comfortable waiting area. Work was Brought in car for airbag recall. Service writer said it would take about 2 hours. They finished in less than that. Comfortable waiting area. Work was done well with no resultant issues. Washed my car too. Couldn't have done better. Great job all! More
by Tom K.
Verified CustomerFebruary 24, 2018
Friendly Staff I find the Racine Toyota Service department friendly, responsive and efficient. The facility is clean and comfortable and my car always feels "cured" I find the Racine Toyota Service department friendly, responsive and efficient. The facility is clean and comfortable and my car always feels "cured" when I leave. More
by laurasebastian58
Employees Worked With
February 23, 2018
Great place I have taken my vehicle here just over a year. I am very satisfied with the service I receive. The staff is great and knowledgeable. I normally work w I have taken my vehicle here just over a year. I am very satisfied with the service I receive. The staff is great and knowledgeable. I normally work with Joel who is outstanding. When my girlfriend was shopping for a car, we were working with Lee Ann. She was very easy going and wasn't pushy making it easy to shop and less stressful. Over all I am extremely happy coming to Racine Toyota and recommend it. More
by BigT
February 19, 2018
Great service , will be back for future work. Ashleigh was great on advising what I need done. Will be my advisor from this point foreword. , will be back for future work. Ashleigh was great on advising what I need done. Will be my advisor from this point foreword. More
by SPINNAVY86
Employees Worked With
February 15, 2018
Amazing like always! I’ve been coming to Racine Toyota for a while now and I’m always blown away by how courteous and friendly everyone is! The staff is phenomenal and the I’ve been coming to Racine Toyota for a while now and I’m always blown away by how courteous and friendly everyone is! The staff is phenomenal and the location is just so convenient! More
by ILikeCars
Employees Worked With
Joel Nuoffer
February 14, 2018
Always a pleasure! The staff at Racine Toyota always go out of their way to ensure your complete happiness with their sales and service staff. I've been a customer for The staff at Racine Toyota always go out of their way to ensure your complete happiness with their sales and service staff. I've been a customer for more than six years and have never been disappointed. I look forward to many more years of excellent care at Racine Toyota. More
by kopatz
Employees Worked With
February 12, 2018
Regular service They took my truck in at the time I scheduled and the work was done when they said it would be done. The truck was washed. They took my truck in at the time I scheduled and the work was done when they said it would be done. The truck was washed. More
by SBAROOT
Employees Worked With
Heather Peterson
February 06, 2018
Bad Day! Minus 6 degrees with a snow storm ramping up, no heat in my car and running late for a doctor appointment when my tire blew out. Luckily it happened b Minus 6 degrees with a snow storm ramping up, no heat in my car and running late for a doctor appointment when my tire blew out. Luckily it happened before I got on I94 by Toyota. I rode the rim up to the service center. Explianed my dilemma to a couple of technicians and the gal told me to pull it straight in when Joel took care of me immediately. He had me escorted to the waiting area near a warm fireplace and hot coffee. With in a short time he came to get me, when I asked what I owed he said nothing! It's rare to find that kind of customer service these days. I even made it to my appointment. I will soon be looking for a new used car so I think I'll be visiting Toyota again. I just want to say Thank you!!! More
by Susan Seidenspinner
Employees Worked With
Joel Nuoffer
February 06, 2018
2015 Avalon I got there late for an oil change and tire rotation appointment. They took me right away. He said it would be an hour and it was an hour. They alw I got there late for an oil change and tire rotation appointment. They took me right away. He said it would be an hour and it was an hour. They always meet my expectations. Your competitors offer drinks and snacks while one is waiting for their car. It would be very nice if you offered the same to your customers. More
by marcia
Employees Worked With
Joel Nuoffer
