Racine Toyota - Service Center

They finished the job. But service person was trying to be polite but always came across as rude. Tried to be helpful. But continued to tell me how great they were doing fo But service person was trying to be polite but always came across as rude. Tried to be helpful. But continued to tell me how great they were doing for us. When we were paying for the service. Upon completion of the job our car was filthy. Oil and dirt everywhere. He blamed it on someone else saying the car came like that and it was the fault of others. I can’t prove anything but the complete lack of understanding customer service was terrible. I was quoted $100 for diagnostics. Then received a call saying that it would now be $300 diagnostics. And they were doing me a favor because it was cheaper than it should be. I’m not understanding why I would get a quote and then told something else but I had no choice since the work had to be done at a dealership and I would have to pay to have the vehicle towed to a different dealership. More

They're always friendly and knowledgeable. They explain everything in an easy to understand way. They explain everything in an easy to understand way. More

Great visit, great shop and wonderful service. I would definitely recommend Zeigler for a purchase or service. I would definitely recommend Zeigler for a purchase or service. More

Everyone was nice and helpful. Work done in a timely manner, great service all around. Work done in a timely manner, great service all around. More

Linda provides excellent and professional customer care and service! Thanks. I don’t need 15 words to say this. and service! Thanks. I don’t need 15 words to say this. More

Very helpful and professional easy in easy out. Excellent all around. Highly recommended to everyone Excellent all around. Highly recommended to everyone More

Appreciated being contacted to come in for maintenance on vehicle. Was very easy to set up an appointment. Employees I dealt with were very friendly and courteous. Thank you!! vehicle. Was very easy to set up an appointment. Employees I dealt with were very friendly and courteous. Thank you!! More

Ashleigh was fantastic! Greeted me with smile and was professional, yet personable. She kept me updated on my vehicle service work and prepared me for the next vehicle mai Greeted me with smile and was professional, yet personable. She kept me updated on my vehicle service work and prepared me for the next vehicle maintenance that will be required. She also gave me an approximate cost. That helps tremendously because I can prepare financially for the next maintenance appointment, instead of an unexpected additional cost when I schedule my next appointment. Thank you Ashleigh! I also spoke with Linda who walked by and said Hello. We had a small conversation, and it was a pleasure. She also is very good to work with. I’ve worked with her in the past and I am happy to see both Ashleigh and Linda are still with Ziegler Toyota! They both are an asset to Ziegler Toyota! More

Everyone here is very nice and helpful. When I come for any work on my Rav 4, always efficient and complete on time. When I come for any work on my Rav 4, always efficient and complete on time. More