Racine Toyota - Service Center

35k service. Great and dependable service. Friendly staff! Always on time and professional. Lots of communication to keep me posted on progress towards completion. Great and dependable service. Friendly staff! Always on time and professional. Lots of communication to keep me posted on progress towards completion. Can’t ask for better service! More

Favorite place for Toyota service! We have several Toyota’s in the fleet. Linda, and the Racine Toyota Service Dept are the FINEST group of folks in the business! They know Toyota’s and We have several Toyota’s in the fleet. Linda, and the Racine Toyota Service Dept are the FINEST group of folks in the business! They know Toyota’s and they know how to talk to people! We have never been sold anything not needed either. The work is consistently done quickly, and professionally. I completely trust Linda and have worked with her for many years. Outstanding customer service!!! More

Excellent service The Service was professional as well as a warm personal experience. I felt welcomed and comfortable. The schedule was met and the environment was top The Service was professional as well as a warm personal experience. I felt welcomed and comfortable. The schedule was met and the environment was top notch. More

Super fast service I was in and out in about 15 minutes. The waiting area is super comfortable and well kept. I could have waited longer without complaint. I was in and out in about 15 minutes. The waiting area is super comfortable and well kept. I could have waited longer without complaint. More

Very fast, very courteous. Was able to get an appointment fairly quickly. Was very pleased with the service. Let me know what I will need to do in the future. Was able to get an appointment fairly quickly. Was very pleased with the service. Let me know what I will need to do in the future. More

They broke my glove box! They broke my glove box while checking the cabin filter. They said they would order a new one, but now won't reply to my e-mail to check the status of They broke my glove box while checking the cabin filter. They said they would order a new one, but now won't reply to my e-mail to check the status of the new glove box. UPDATE 3/14 OK, they came through for me with a new glove box, so I give them credit for that. I will give them another chance to win me over the next time that I need service More

You screwed up. You did an oil change 5,000 miles early . The car was brought by my wife for a tire rotation and inspection. Someone screwed up and did an oil cha You did an oil change 5,000 miles early . The car was brought by my wife for a tire rotation and inspection. Someone screwed up and did an oil change early without our permission. When my wife found out that the oil was changed she asked why? She was told that early oil changes are o.k. and the engine will last longer. So , what your people are saying is Toyota is lying and oil changes need to be done soonet. They also said I am paying for your mistake by using one of our extended care package oil changes. This is not acceptable and I am not taking a hit for your mistake . More

Part replaced was overpriced, lost record of previous work I brought my company-owned 2013 Toyota Prius to this dealer to have the electric coolant pumt replaced after 370,000 miles. The only reason I broug I brought my company-owned 2013 Toyota Prius to this dealer to have the electric coolant pumt replaced after 370,000 miles. The only reason I brought it here was because I was ordered to, by my boss. I could have had the work done elsewhere for less than half of the $1,048.00 I was charged. On top of this cost, they had no record of previous work I had done on this vehicle, and were recommending that I have the previous work to be done again ! I think most people realize that when you go to the dealer for service that you're probably going to get screwed with the cost. It sure would be nice if there was a dealer network out there that were more reasonable with their pricing. More

Great service! We were well attended to from the service lady to the drivers who took us home and back. The prices and advice were great. We will be back. We were well attended to from the service lady to the drivers who took us home and back. The prices and advice were great. We will be back. More

Great Service I always choose Racine Toyota for service. I know my vehicle is in good hands! There is a nice waiting room that is clean and updated. I always choose Racine Toyota for service. I know my vehicle is in good hands! There is a nice waiting room that is clean and updated. More