1,346 Reviews of Racine Toyota - Service Center
I go out of my way because I love the service at this location. Today was a little lackluster for you guys because communication wasn’t there. I had 3 issues when I came in. I know for a fact one was d location. Today was a little lackluster for you guys because communication wasn’t there. I had 3 issues when I came in. I know for a fact one was done but the other 2 are a mystery after I reviewed the paperwork. I trusted this place so I thought nothing of it. One item was an oil change. I wasn’t charged for one but I also see my vehicle has a new service reminder sticker and the light in my vehicle is off. I wasn’t told if it was done and the cashier didn’t know. I also have a nail in my tire. The nail remains and I wasn’t charged for this either. I’m not sure if this means the nail isn’t causing a leak or if it was forgotten. This was also not discussed nor on my paperwork. More
We have brought our 2009 Toyota Sienna minivan to Zeigler Toyota for over 5 years and have really had no issues. It wasn’t until we brought it in on 6/19/25 and had our normal service done on it with the Toyota for over 5 years and have really had no issues. It wasn’t until we brought it in on 6/19/25 and had our normal service done on it with the brakes being checked and was told they were goods. Cost =$432.26. We brought it in the next day 6/20/25 because the back brakes were grinding and screeching noise. They inspected ithe brakes again and said the inner pads were gone, so they replaced them. Cost = $329.60. We are most likely not coming back to Zeigler Toyota since the was a missed inspection and cost us more $$$ and an additional loss of day. Not sure how you can change our mind but we are very discouraged and disappointed with Zeigler Toyota. Thank you for reading this and for your time. Andy Schroeder More
Linda was very helpful and kind. Seemed to know what she was talking about and kept me up on anything else. Seemed to know what she was talking about and kept me up on anything else. More
Oil change was quick and done write. I called the same day and got right in I called the same day and got right in More
Linda in service is such a pleasure to work with, awesome! She is a great representative of your dealership. awesome! She is a great representative of your dealership. More
Fue amable y estuvo pendiente de mí ya que el mantenimiento y recall tarde casi 3 horas. mantenimiento y recall tarde casi 3 horas. More
I had an urgent issue with my vehicle, they were transparent and thorough with their diagnosis. And fixed it in a couple hours. transparent and thorough with their diagnosis. And fixed it in a couple hours. More
Had a great experience with Derone Spears at Zeigler Toyota. He was very attentive and easy to work with as we checked out both new and used vehicle options. We eventually chose a pre-owned Jeep they Toyota. He was very attentive and easy to work with as we checked out both new and used vehicle options. We eventually chose a pre-owned Jeep they had on the lot and he made the purchase a very smooth transaction. He was great with follow up questions after the purchase as well. More
Always responsive. Always a detailed explination as to the service required. Never any issues with communication or lenghth of time required. Always a detailed explination as to the service required. Never any issues with communication or lenghth of time required. More
Recall repair done quickly and appointment was easily made by calling the service department. Available time worked well for my schedule made by calling the service department. Available time worked well for my schedule More