Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,281 Reviews of Racine Toyota - Service Center
Sort by
March 29, 2018
6 month check up on new Highlander. Great staff at your dealership, all well trained to accomadate the customer. Jason Webster is from Lake Geneva where I live and it is always a pleasur Great staff at your dealership, all well trained to accomadate the customer. Jason Webster is from Lake Geneva where I live and it is always a pleasure to talk to him when I visit your dealership. More
by Skywalker
Employees Worked With
Other Employees :
Jason Webster, Heather Peterson, Joel Nuoffer
March 26, 2018
Exceptional Service We had a hitch installed on our Toyota Highlander. We needed to know about towing weight limits. Joel was able to give us an answer to all of our qu We had a hitch installed on our Toyota Highlander. We needed to know about towing weight limits. Joel was able to give us an answer to all of our questions. He even offered to give him a call if we have any other questions. More
by Kelly6210
Verified CustomerEmployees Worked With
Joel Nuoffer
March 24, 2018
Very helpful, answered questions on warranty issues Joel answered adjustment issues with visor and warranty on Sienna tire valve leak. Odd that tire valve would leak on 2016. Tire shop repaired and fo Joel answered adjustment issues with visor and warranty on Sienna tire valve leak. Odd that tire valve would leak on 2016. Tire shop repaired and found valve seal failed. More
by stamps2go
Employees Worked With
Joel Nuoffer
March 23, 2018
Radio install Had a new radio installed through a warranty I had purchased through Racine Toyota. Everything went smooth, and the new radio works great and have new Had a new radio installed through a warranty I had purchased through Racine Toyota. Everything went smooth, and the new radio works great and have new features. More
by mseverson90
Employees Worked With
Heather Peterson
March 23, 2018
Went in for routine maintenance I went in for routine maintenance but ended up changing brake pads and rotors and cooling system fluid exchanges which resulted in a big bill. I hav I went in for routine maintenance but ended up changing brake pads and rotors and cooling system fluid exchanges which resulted in a big bill. I have always taken my car to the Racine Toyota, thinking they know exactly what car needs and how to make repairs. My only concern is that service managers are just looking for work to be tacked on that may not actually be needed at the time. Customers like me who know nothing about car repairs, must trust the people at Toyota to be honest about what is needed. Thanks for having coffee available and after reading the instructions, I finally figured out how to get water out of that dispenser!! I will continue to use your services. Thanks. More
by NRUKAVINA
Employees Worked With
March 19, 2018
2018 Camry XSE I brought my Camry XSE in to have the protective shield and the interior done. It was absolutely so beautiful when I picked it up! I brought my Camry XSE in to have the protective shield and the interior done. It was absolutely so beautiful when I picked it up! More
by Suzanne92
Employees Worked With
DeVan Shaw, Heather Peterson
March 15, 2018
Excellent service I have only ever had routine service here but the people are alway kind and efficient . Would definitely recommend this service department to anyone. I have only ever had routine service here but the people are alway kind and efficient . Would definitely recommend this service department to anyone. They are also not too pushy on extras but offer them when appropriate More
by stacey.tenbrink
Employees Worked With
March 14, 2018
good, fast friendly I just did my 20,000 mile xx up. All is well and service was great once again. Only issue I has was when I was killing time I walked into the s I just did my 20,000 mile xx up. All is well and service was great once again. Only issue I has was when I was killing time I walked into the show room and was asked by two sales people If I was looking for a new car. It was like dont you people remember the service dept???? No im not looking for a new car AND I have a sales guy....Calvin !!! thanks anyway... Rachel and Trucker... More
by RLW2016
Employees Worked With
Joel Nuoffer
March 13, 2018
Pleasant experience Had a great and pleasant experience. I was taken care of in very reasonable time. Everyone was kind and very pleasant to deal with. They did a great j Had a great and pleasant experience. I was taken care of in very reasonable time. Everyone was kind and very pleasant to deal with. They did a great job on servicing my car. More
by Reddingck
Employees Worked With
Aaron Redding
March 09, 2018
Excellent first service experience at Toyota Excellent service. Fast. Called in morning and received service by 1PM. Linda was very pleasant to work with. Took time to fully explain post-service Excellent service. Fast. Called in morning and received service by 1PM. Linda was very pleasant to work with. Took time to fully explain post-service needs and timelines. My car was clean and good to go in no time! More
by Jenz1113
Employees Worked With
