Racine Toyota - Service Center

Great place but over priced The sales rep Linda was great. She was the only person that greeted me and asked if she could help. I was standing there for fervent minutes, and trie The sales rep Linda was great. She was the only person that greeted me and asked if she could help. I was standing there for fervent minutes, and tried to get several people attention but the ignored me. They did a good job on my car. Everything was super over priced. I could have went some where else and got a way better deal. They also took a long time considering I drop my car off the day before and didn’t get me car till almost five pm. More

Bad will never return. Didn't honor coupon from other dealer. Surprise me at the end with a high price. Poor service. I will never return to your dealership Didn't honor coupon from other dealer. Surprise me at the end with a high price. Poor service. I will never return to your dealership More

Service maintenance The best experience I’ve ever had at a dealership, Explanation of service and costs very precise. Prices very competitive and quick work. Very comfor The best experience I’ve ever had at a dealership, Explanation of service and costs very precise. Prices very competitive and quick work. Very comfortable waiting room. More

Customer service outstanding Outstanding people to deal with ,very nice new dealerships, no problem getting appointments,solves problems quickly, gives estimate before working on Outstanding people to deal with ,very nice new dealerships, no problem getting appointments,solves problems quickly, gives estimate before working on your vehicle. Always friendly, great job..... More

40 K checkup 40K checkup. Completed in a fairly quick timeframe. Comfortable waiting area. Service person recommended some things that I might want to have complet 40K checkup. Completed in a fairly quick timeframe. Comfortable waiting area. Service person recommended some things that I might want to have completed near term. Declined them at this time. Washed vehicular after servicing is since touch. More

Unneccessary list of repairs. Oil change fine but not happy with bogus list of needed repairs. Was told brakes were shot. Took it to a reputable mechanic today and they are still g Oil change fine but not happy with bogus list of needed repairs. Was told brakes were shot. Took it to a reputable mechanic today and they are still good. Toyota care is fine but once your vehicle isn't covered they find ways to get your money. More

Update parts on Tacoma Our 2002 Toyota Tacoma has served us well. Little maintenance has been required other than regular oil changes, filters, tires, and a few recalls. W Our 2002 Toyota Tacoma has served us well. Little maintenance has been required other than regular oil changes, filters, tires, and a few recalls. We had brought the truck to Racine Toyota for it’s routine maintenance in July, 2019. My service advisor, Jason, made some recommendations which we declined at the time. In September, 2019, the check engine light came on and a new issue was discovered regarding the fuel system. That’s when we decided we were going to keep our trusty Tacoma and get that issue resolved as well as the previous recommendations. It should last quite a few years longer now. We love Toyota! More

Purchase and service new Highlander Toyota always goes above and beyond to meet my needs as a busy customer. They don’t waste my time and give me straight information with which I can ma Toyota always goes above and beyond to meet my needs as a busy customer. They don’t waste my time and give me straight information with which I can make an informed decision. I’ll be a repeat customer time and again. More

Oil change and tire rotation Always a great experience at Racine Toyota! Lee Ann got me the best deal possible and has done so much to help me get the best experience possible! Always a great experience at Racine Toyota! Lee Ann got me the best deal possible and has done so much to help me get the best experience possible! More

Disappointed The customer service rep talked with me about cost and I thought my service would cost 1/2 as much as it did. I should have been clearer what I wanted The customer service rep talked with me about cost and I thought my service would cost 1/2 as much as it did. I should have been clearer what I wanted to spend but rep breezed through. My previous experience was better so I never thought the charges would be over $600. I was disappointed.with my experience this time. More