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Zeigler Toyota of Racine
Mount Pleasant, WI
1,834 Reviews
Racine Toyota is a new and used car dealer serving Racine Wisconsin. If you are looking to buy a new car in Racine WI you have come to the right car dealership. We believe that those of you buying cars in Racine deserve a great experience. Don't get caught in the games that other car dealers play. Get the respect and price you deserve from Racine Toyota today.
Whether you are in the market for a Toyota in Racine Wisconsin or a used car, Racine Toyota can help you find the car that fits your needs. We have genuine sales people who know about the different types of cars, trucks, vans, SUVs, crossovers and their features. If you have any questions on a particular Toyota let us know and we can answer your questions right away.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,834 reviews
January 30, 2018
Your Dream Salesperson I was looking for a new vehicle this past winter, so I decided to stop in at Racine Toyota. Edgar R, the salesperson they have, greeted me as I walked I was looking for a new vehicle this past winter, so I decided to stop in at Racine Toyota. Edgar R, the salesperson they have, greeted me as I walked in and understood what I was looking for. He went in full detail of the vehicle/warranty options with me to see what vehicle would suit me best, along with the features of each vehicle and trim. He went above and beyond for me, and my family, to get me into the vehicle that was right for me. At the end of the day, I went home in the a brand new 2018 Toyota Camry XSE. Also, he even went above and beyond just to find the vehicle and get it to me, since they didn't have it in their inventory. Edgar R is the person you want to see when buying a vehicle from Racine Toyota. You won't be let down. My family members all see Edgar now. Thank you, Edgar. Highly recommended. +1 More
by Vimal Patel
Employees Worked With
Edgar Rodriguez
January 29, 2018
Wonderful Customer Service Experience The service writer was patience, poise,and tact was wonderful. His presentation and communication skills were outstanding. He had a positive attitud The service writer was patience, poise,and tact was wonderful. His presentation and communication skills were outstanding. He had a positive attitude. He had attention to detail, he was people oriented, and his organizational skills to all my questions were answered. More
by Kelly6210
Employees Worked With
Joel Nuoffer
October 25, 2017
Great Service I purchased my 2014 Prius from Racine Toyota. Knew what I wanted when I walked into the showroom and received professional and courteous service throu I purchased my 2014 Prius from Racine Toyota. Knew what I wanted when I walked into the showroom and received professional and courteous service throughout the entire purchasing process. I continue to receive all of my suggested maintenance work completed through the dealership and have never had a poor experience. By chance, I have often dealt with Linda Salinas when I go for these services and she is just great! Very knowledgeable and courteous; I have NEVER felt pressured into any services that I was not interested in. On my last visit, I had a different representative take care of me and she was equally pleasant to work with. I had previously fell for the belief that you must go to Milwaukee to get good deals and did so for about 35 years of purchasing Toyotas, but I would highly recommend Racine Toyota to anyone who values the type of service that a customer who is making a major investment deserves. More
by Dennis
Employees Worked With
Patrick Carr, Linda Salinas
September 15, 2017
Great service, practical advice. Linda is always professional and helpful in advising me of my options. While all the service folks are great, I like to support women in business and Linda is always professional and helpful in advising me of my options. While all the service folks are great, I like to support women in business and Linda is exemplar. More
by Eileen S.
Employees Worked With
Linda Salinas
July 28, 2017
Uncomfortable, unprofessional, and unpreparied The dealership its self is clean and appears to be well maintained. The staff were willing to help, however were not knowledgeable of products and ava The dealership its self is clean and appears to be well maintained. The staff were willing to help, however were not knowledgeable of products and available incentives. Like wise the sales pro i worked with made some less the ideal comments and a very poor presentation of someone who makes sales for a living. I was assured the dealership could improve my situation and given and email with my price and expected vehicle, when I came to see it and drive it I was told the deal was not for the vehicle advertised and that my situation was not workable. Also when "running" numbers both the manger and sales pro made multiple mistakes on the numbers which would have cost me an necessary $5000. I hope this is not a direct reflection of the Toyota motor group, if so I will not be purchasing a Toyota at any time in the future! a single star is generous. More
by Joseph Janelle
Employees Worked With
David
July 22, 2017
They gave us the shaft. I wish I could go lower, but I can't go lower than one star. My wife is looking for a new car, and we found one on-line at Racine Toyota. They provi I wish I could go lower, but I can't go lower than one star. My wife is looking for a new car, and we found one on-line at Racine Toyota. They provided us an acceptable price, and we made an appointment with them to get it. They said in writing they "would put the car on hold" for us. Three hours before the appointment, the sales manager called to confirm that we were still planning to come in, and we said yes. But after driving 40 minutes to the appointment, they tried to sell us a different car of the same color. When we said this is not the car we had discussed with them, they finally admitted that they had just sold our car a few hours ago! Nobody bothered to call us to cancel our appointment! They said we could order another one, but I told them I just drove 40 minutes to get THAT car TODAY! When I asked how they could sell a car that had been put on hold for us, the sales manager said, "well, we sell cars. That's what we do." I swear, that is a direct quote! I just couldn't believe it! Steer clear of these crooks! More
by DaveInMuskego
Employees Worked With
Sales Manager (I don't know his name.)
April 04, 2017
Best car buying experience This was the best car buying experience I've ever had! Colt and Fran were absolutely amazing to work with! I absolutely will return for future vehicle This was the best car buying experience I've ever had! Colt and Fran were absolutely amazing to work with! I absolutely will return for future vehicle purchases. More
by Nina
Employees Worked With
Colt and Fran
March 09, 2017
Friendly professional associate! Jason was very thorough as to service requirements for my Toyota, & answered my questions. He explained the results of current tire conditions & of an Jason was very thorough as to service requirements for my Toyota, & answered my questions. He explained the results of current tire conditions & of any replacement if necessary. I am confident in bringing my vehicle in after the professional manor of Jason Lloyd & will continue to have my vehicle serviced @ Racine Toyota, Thank you . Debbie Novak. More
by Tacoma
Employees Worked With
Jason Lloyd
March 07, 2017
Stay away! I would give zero stars, if I could.Stay away from this place. Unethical, unprofessional. They scheduled me at the same time with 2 other customers fo I would give zero stars, if I could.Stay away from this place. Unethical, unprofessional. They scheduled me at the same time with 2 other customers for the same car. They using old and dirty "auction" game - "who pays more". Coincidence? Yeah sure, at 8pm on Tuesday for an old Prius. Right after i came, the sales guy already had the key ready for another person, who "was supposed to come 5 minutes ago but was being late". When I heard that, I told them I would not play any games. They assured me that I will be the first to buy, "no auctions". Well, it WAS an auction! As soon as i stepped out of the car, other couple got in. The car was fine, not without flaws, but over market value. Of course they refused to negotiate a single dollar, since "there are other clients interested. thank you for stopping by". THANK YOU for wasting my time! I called beforehand and was driving from Chicago! Also for a $4900 car you will pay $1100 taxes + fees. 20%, not bad. When I asked to break it down for me, the manager told me she would only do that when I agree to pay. Ha? You serious? It's just a joke. Don't waste your time, go elsewhere, or deal with arrogant impudent staff, get ripped off and pay crazy fees. More
by Igor
Employees Worked With
Hannah Petersen, Jamy Ladewig
January 13, 2017
Refusing and delaying refund of $4,000 over a month Purchased a car. Brakes squeaked. Dealer refused to change them said they are safe. I was ok with that. Then found puddle of oil on driveway 3 days Purchased a car. Brakes squeaked. Dealer refused to change them said they are safe. I was ok with that. Then found puddle of oil on driveway 3 days later. Dealer said whoever changed the oil spilled it all over. They cleaned it up. That was 3rd trip to dealer. Tried to refinance but couldnt because the $4000 of extras was preventing other financial institutions from taking the loan. Asked to cancel and refund the $4,000 repeatedly over several weeks. I was ignored, lied to, given the run around, left on hold, and laighed at. Very unprofessional place of business. Would stay away from all their cars. Still waiting on refund over a month later. More
by Leo P.
Employees Worked With
France in finance., Patrick Carr, Jason Webster
