Zeigler Toyota of Racine

Jacob Derlaga was great to deal with when purchasing our new 2021 Rav4 but I do have to say that he was definitely better the 2nd time around when we went back to do the actual purchase. I will say that the new 2021 Rav4 but I do have to say that he was definitely better the 2nd time around when we went back to do the actual purchase. I will say that the sales people and manager were a bit pushy but I pushed back and they settled. In the end, Jacob was great to deal with and we love our new vehicle. More

We would give 5 stars to salesperson Lee Ann K. She was friendly, patient, and knowledgeable. She came in on her day off when we wanted to buy the car to show us how to use all the features and make sure w friendly, patient, and knowledgeable. She came in on her day off when we wanted to buy the car to show us how to use all the features and make sure we were happy. The finance manager, Sophia B., was also patient and knowledgeable as we took our time completing and reviewing all the paperwork. A couple things we didn't like about the dealership itself was the $4995 dealer mark up, which we did get lowered after some negotiation. We also didn't like not having the option to refuse the Z guard and Autotrace since they were already applied to the car. These two add-ons were also not reflected on the website price, so the car was actually a couple thousand more than advertised. A positive was we were able to use our own outside financing. Since this was our ideal car, we were willing to pay a little more for it in this difficult market with limited inventory. Overall, we had a good experience and would consider buying through Zeigler again mainly because of Lee Ann. More

I walked in the door and was intercepted right away. Told the guy I wanted to talk to somebody about the new Tundra. He told me everyone was busy, and a lot of people were waiting, and pretty much inv Told the guy I wanted to talk to somebody about the new Tundra. He told me everyone was busy, and a lot of people were waiting, and pretty much invited me to walk out the door. Unbelievable. I asked the guy if they were getting in the new Tundra, and pricing, and he said anything coming in was spoken for. And any Tundra coming from this Ziegler dealership was selling for $10,000 over MSRP. I won't give this place one iota of my attention. Tundras are "hot", I'll grant you that. Don Jacobs Toyota is selling them at MSRP (and they have 2 extra years of maintenance included with EVERYTHING they sell). Kenosha Toyota is selling them $300 under MSRP (but no extra maintenance). Racine Toyota is a joke to me, and they should know their competition better - maybe they wouldn't be such JERKS! My wife was with me - she saw the whole thing. Adios Ziegler Toyota! I just ordered a Tundra - from somebody else! More

Just had my Toyota Corolla serviced at Zeigler Toyota of Racine . . the best service ever! I knew that I needed a new battery, but was advised there were other things that needed attention for overall perf Racine . . the best service ever! I knew that I needed a new battery, but was advised there were other things that needed attention for overall performance of the vehicle. I was constantly kept up to date regarding time for repairs, pricing, etc. Pricing was extremely fair, as well! I will definitely return to this location for future repairs/maintenance. I will encourage my fellow Toyota owners to do the same! More

Service department was good, Sales department was terrible! Showed me a truck on website, but couldn't get it to the dealership. Wanted an appraisal, manager was too busy. How can you sell cars like terrible! Showed me a truck on website, but couldn't get it to the dealership. Wanted an appraisal, manager was too busy. How can you sell cars like this? More

Was lead to believe price was msrp but dealer had marked up price 1800 for so called paint and fabric protector then added 4 k for market adjustment and 1200 for dealer fee after price was quoted. Also sale up price 1800 for so called paint and fabric protector then added 4 k for market adjustment and 1200 for dealer fee after price was quoted. Also sales people ask to copy your driver's lic. Then hold it hostage when you ask for it back to leave.. High pressure sales tactics and they will follow you out the door. More

Process was very straightforward. Professional attitude and treated me very well even though I was dressed like a bum. Would recommend to anyone. Keep up the good work! and treated me very well even though I was dressed like a bum. Would recommend to anyone. Keep up the good work! More

Service was easy to schedule on line, easy in, easy out. Nice report on what was checked and low pressure to complete addition recommended maintenance items. Nice report on what was checked and low pressure to complete addition recommended maintenance items. More

CJ was very fun and easy to work with and went above and beyond to make me happy and confident in my purchase. Sophia in the finance area did everything she could to get me the best deals. Overall really gr beyond to make me happy and confident in my purchase. Sophia in the finance area did everything she could to get me the best deals. Overall really great experience! More

The dealership was very nice and clean from the time I arrived there till the time I left, everything about the dealership looked and ran professional. CJ and Brad was so very helpful in getting the vehic arrived there till the time I left, everything about the dealership looked and ran professional. CJ and Brad was so very helpful in getting the vehicle I really wanted. Explanation on everything throughout the process was excellent. This was the third time I bought new and this was best time I had felt leaving any dealership with my new Tacoma. Thank you CJ,Brad and Zeigler Toyota! More