Zeigler Toyota of Racine

My wife and I went to Zeigler Toyota more on a fact finding mission than anything else but would up, finally, buying a new 4Runner to replace a 17 year old well worn SUV. Jacob Derlaga was our salesman finding mission than anything else but would up, finally, buying a new 4Runner to replace a 17 year old well worn SUV. Jacob Derlaga was our salesman and was excellent to work with. He explained everything well to my wife and I and they took my aged trade in sight unseen as I didn't want to drive it up there from our home in the North West Suburbs of Chicago. We finalized the deal and we ran home to get my trade in to turn it in. When we returned with my trade in (That one dealer said they wanted nothing to do with), he took the plates off it and transferred them to my new 4Runner. Jacob did an excellent job setting my cell phone up to my 4Runner and explaining some of the whys and wherefores of the auto to us. The finance lady was really cool and explained everything very well to my wife and I. We did get the extended warranty having been burned by not having one on a car we owned years ago and she explained that all very well. When my wife's Camary needs to be replaced we're going to Zeigler Toyota. They rock and I highly recommend doing business with them. More

Elvis, our salesman was OUTSTANDING! ! He bent over backwards to help us. He even answered questions right when the dealership opened. The finance lady was WAY TOO PUSHY!! She tri ! He bent over backwards to help us. He even answered questions right when the dealership opened. The finance lady was WAY TOO PUSHY!! She tried talking us into maintenance agreement that we didn’t want. There were a lot of bada bing, bada booms coming from her. I would hire her in a minute to sell swamp land in Florida. She just was not for us. More

Don't shop there. .. I was not told about markups until I got there. They lie about other dealers having markups also. I heard about this before I went there and I did .. I was not told about markups until I got there. They lie about other dealers having markups also. I heard about this before I went there and I didn't want to believe it but it's true. More

Beware of the unadvertised dealer markups (around 20%) on new cars, the $500 security tracker fee, the $2500 'ceramic coating' and the other supposedly mandatory fees they add. Expect to pay 50% more than th new cars, the $500 security tracker fee, the $2500 'ceramic coating' and the other supposedly mandatory fees they add. Expect to pay 50% more than the "Smart Price" on their website for a new car. More

Awesome dealership. Helpful people. Darone and Joe and rest of the staff were extremely understanding, patient and courteous. Highly recommend this place. Helpful people. Darone and Joe and rest of the staff were extremely understanding, patient and courteous. Highly recommend this place. More

Great dealership. Helpful people. Noah and Brad were extremely helpful and understanding. Highly recommend this place. Helpful people. Noah and Brad were extremely helpful and understanding. Highly recommend this place. More

Buyer Beware! !! I went to purchase a new vehicle several weeks ago at Ziegler. They didn’t have the vehicle in stock but was in transit. They informed me of the p !! I went to purchase a new vehicle several weeks ago at Ziegler. They didn’t have the vehicle in stock but was in transit. They informed me of the price and showed me a sheet with what it would cost at the end. They already add $4999 for the dealer mark up but then added ZGuard for $2500. I asked about that and Mitch told me all the cars come with it so it’s automatic. I said I am not paying for it so it was taken off. They told me they only do $1,000 or more for a deposit. I put down the deposit and they wanted me to go to financing right away. I asked why would I fiancé a vehicle before I even have it. So they quickly changed their tune and said they would notify me when it’s in. I received a call yesterday from Mitch letting me know it was in and would be ready by the end of the day. I then told him I couldn’t make it in by the end of the day but could make it this morning at 9am. I was on my way when Mitch called me and said financing would not be available until 10am. I told him I was on my way and needed to look at the car before purchasing anyways. I looked at it and he said he needed to take it to get it washed and the mats put in. So it was not ready! Then I sat there for a long time and was waiting for financing and no one not even the sales Manager Dakota even acknowledged me sitting there. All the sales people ignored us and were in the sales managers office where they could clearly see us sitting. Finally they said my car was ready and I went to look at it and there was mud on the floor mat, door frame and door. Clearly a bad delivery. Dakota did take care of it when brought to his attention after we were there for 1 he and 45 min and looking for him. Still nothing with finance yet. Finally got in with Brad the very rude finance manager that informed us he has been in the business for 31 years and he is very shady. He told me about the gap insurance and told me he is required to include it since I am financing from Toyota. He then said if I refused it could change my interest rate. This I know is illegal. He did get me in the end after he was pushing all the paperwork through I got home and noticed I signed paperwork for LoJack. I didn’t even know what this was and had to look it up. Never even told me it was and it was not a requirement to purchase. Very shady dealership so be aware if you are purchasing a vehicle from them. More

Darone is a sweetheart and was quite patient with me. He earned his 5 stars. Noah is like the sun, you can’t look directly at him. You won’t be able to think about cars. He was pleasant and I apprecia He earned his 5 stars. Noah is like the sun, you can’t look directly at him. You won’t be able to think about cars. He was pleasant and I appreciated the concern he had about his employees well being. Sophia was the cherry on top. She was a joy. Thank you Ziegler Toyota More

I don't think an oil change should take over an hour to complete. Probably took longer for the representative to upsell maintenance that I didn't come in for. All the recommendations seemed real expensiv complete. Probably took longer for the representative to upsell maintenance that I didn't come in for. All the recommendations seemed real expensive. More

Everything goes well every time I go to this dealership. the employees knows what they doing. the employees knows what they doing. More