Zeigler Subaru of Lafayette - Service Center

The service department staff are very friendly and explain everything very well. It is great that they allowed me to see the damaged part on the vehicle while on the car lift. The prices for replaceme explain everything very well. It is great that they allowed me to see the damaged part on the vehicle while on the car lift. The prices for replacement parts could be a little more competitive but the labor rate is quite fair. I wish they would contact the customer sooner when special order parts arrive in the shop. I would rate my Subaru service experience a 9/10 - thanks for everything! More

Were great to help me with my self installed Subaru remote start. Subaru provided a bad unit "out of the box" and they help diagnose this and then programmed it for me after I replaced the controller remote start. Subaru provided a bad unit "out of the box" and they help diagnose this and then programmed it for me after I replaced the controller with the replacement. More

I recently had to have my headlights adjusted . I needed a loaner car overnight and it was no problem. Went like clockwork . Then my starlink subscription stopped and that was working by the next workday a loaner car overnight and it was no problem. Went like clockwork . Then my starlink subscription stopped and that was working by the next workday ! More

Jenny is amazing!! After some hiccups with parts not arriving to do a warranty repair, she got involved and turned a frustrating experience into a very pleasant one. Everyone I've interfaced with has b arriving to do a warranty repair, she got involved and turned a frustrating experience into a very pleasant one. Everyone I've interfaced with has been friendly and helpful, but Jenny went above and beyond to make sure I left as a happy, returning customer. Kudos!! More

Everything was great with the exception of trying to call in to see if my car was done. Seems like everyone is too busy to answer the phone. When they did it was very cordial, though!! in to see if my car was done. Seems like everyone is too busy to answer the phone. When they did it was very cordial, though!! More

I always thought the customer service was terrible at Bob Rohrman. Of course getting women to work in the area of helping customers turned it around to an amazing experience. They were helpful and pleasan Rohrman. Of course getting women to work in the area of helping customers turned it around to an amazing experience. They were helpful and pleasant to talk to. It couldn't of been a better experience! More

Excellent service. Took longer than expected because they were super busy. Very professional and texted status updates. I did enjoy seeing a dog from Natalies Second Chance while I was waiting. were super busy. Very professional and texted status updates. I did enjoy seeing a dog from Natalies Second Chance while I was waiting. More

Great job. Managed to get me a lower price than estimated due to a rock being stuck in my car. Works fine so far. Thanks. due to a rock being stuck in my car. Works fine so far. Thanks. More

Scheduling the service was painless & employees were friendly & helpful. Definitely appreciate the loaner vehicle option when dropping off for longer service times. Very happy with the service. friendly & helpful. Definitely appreciate the loaner vehicle option when dropping off for longer service times. Very happy with the service. More

Great service, they got me in right after my part arrived. I was given a rental and my car was done when promised. Thank you arrived. I was given a rental and my car was done when promised. Thank you More