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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,131 Reviews

1,131 Reviews of Zeigler Subaru of Lafayette - Service Center

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February 15, 2021

Staff is very friendly, efficient & reliable. Work done as explained and within the time frame I was given. Waiting area was very clean and allowed for social distancing. More

by PHYL.FERGUSON6725
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review of our service department! We appreciate you coming to visit us here at Bob Rohrman Subaru and hope to see you again in the future!

February 12, 2021

Excellent service. They did an oil change, tire rotation and a wash. Very nice people to deal with. Nice Lounge area and a state of the art bathroom. More

by schmids5574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cravatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Swanson
Feb 12, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for choosing Bob Rohrman Subaru for your service needs! We appreciate your 5 star review and we'll see you at your next service appointment!

February 12, 2021

They did what I asked them to do, and were very friendly. I also liked that they didn’t treat me like a dumb female. More

by NANTHROP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes, Taylor Cooper
Feb 15, 2021 -

Zeigler Subaru of Lafayette responded

Thanks for the 5 star review! Hope to see you next time at Bob Rohrman Subaru!

February 12, 2021

very good service, quality work, great communication with before the service , during the time and after. i have very appreciation with karlee the service manger. More

by MK_MCINTIRE88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Feb 15, 2021 -

Zeigler Subaru of Lafayette responded

Reviews like this one make our day! Thanks from the Bob Rohrman Subaru team!

February 07, 2021

Hitch install correctly in less time than they told me.They also installed door protectors for me. Jenny gave me time frame that was more than it took to do the job congrats! More

by ROLYCE.SCHEITLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Zeigler Subaru of Lafayette responded

We are so happy our Bob Rohrman Subaru team earned your five stars. Thanks so much!

February 06, 2021

Super easy, very pleasant staff! We drove from SC to buy a car here over the holidays! Wonderful experience! Thanks Jordan, karalee and Cory! Excellent! More

by CHADRECTOR76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Shillings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karalee Sollars, Jordan Shoff, Cory Collins,
Feb 08, 2021 -

Zeigler Subaru of Lafayette responded

Thank you so much for making the trip from SC to buy from our team! We also appreciate your time leaving us this great five-star review about your purchase experience with Jordan, Karalee, and Cory! We hope you love your new ride! - The team at Bob Rohrman Subaru

February 05, 2021

Very friendly and service was done in a timely mater. Will go back again. Every knew what to do when you first came in. I like speedy. More

by dslong6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Butler
Feb 05, 2021 -

Zeigler Subaru of Lafayette responded

We're happy we could help you out, and in a timely manner! Thanks for choosing Bob Rohrman Subaru for your service needs, we look forward to your next visit!

February 05, 2021

Wonderful service. The checkin was very efficient. The staff was courteous and friendly. They arranged for a loaner, that was very nice, and kept me informed. Thank you. More

by mikecrawford819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for this great review! We appreciate you taking the time to tell us about your visit to our service center and how we could make it worthy of five stars! We will see you at your next service visit here at Bob Rohrman Subaru!

February 04, 2021

Clean service area, very friendly with an understanding of the needs of the customer. Waiting area was spacious, but needed more outlets near tables to plug in a laptop. More

by rsliwinski0
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your feedback! We appreciate your business with us at Bob Rohrman Subaru!

February 02, 2021

Everything was amazing! Service advisors and staff were fantastic! I will always recommend them to my friends and family. Very knowledgeable staff and clean environment. More

by CHRIS&KAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Belaire
Feb 03, 2021 -

Zeigler Subaru of Lafayette responded

We couldn’t ask for a better review of Bob Rohrman Subaru, thanks so much!

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