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Zeigler Subaru of Lafayette

Lafayette, IN

4.7
1,670 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,670 reviews

February 05, 2022

I have had multiple bad experiences. I wouldn't recommend. Falcone in Indianapolis has much better deals also. Sorry. More

by MARIAH0307
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Dunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Clawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Starrett, Brad Belaire
Feb 21, 2022 -

Zeigler Subaru of Lafayette responded

Hi Mariah, I'm sorry you can't recommend our team. We appreciated your business, but wish you the best moving forward.

February 04, 2022

I needed an oil change and I was in and out in less than an hour. The staff was friendly and professional. More

by ejfitzpat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Zeigler Subaru of Lafayette responded

This is what we like to hear! Thank you for sharing your experience working with our team at Bob Rohrman Subaru!

February 04, 2022

Helpful professional staff always make sure you get the best service for your vehicle in the fastest time possible. More

by ttsportsmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kandace, Kenzie Hughes, Kyle Bandelier
Feb 07, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your confidence in the Bob Rohrman Subaru team! We appreciate your support and look forward to your next visit!

February 03, 2022

If you have a problem with your car, they charge you an inspection fee that is not refundable even if you decide to have them fix the problem, compared to another shops where the inspection fee is applied More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kaitlynn Hayward
Feb 21, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for reaching out, Danny. We're sorry to hear of your disappointment and will take this feedback into consideration as we continually work to improve the service we provide to our customers. Please don't hesitate to reach out directly if you have any additional questions or concerns. Brad Belaire - General Manager - 765-449-8100

February 02, 2022

Shane & Joe made my car purchase one of the best I’ve had. They went above and beyond with all the financing and delivery. I couldn’t be happier. More

by angel19halo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Starrett, Joe Shane
Feb 03, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We're happy to hear you had a great experience working with Shane & Joe and we hope you enjoy your new vehicle. Take care and thanks again, from all of us here at Bob Rohrman Subaru!

February 02, 2022

The service person was very friendly and attentive. She was quick to text me when my vehicle was ready to be picked up. Always a good experience getting my car serviced at BRS. More

by ULYIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for being a Bob Rohrman Subaru customer! We're grateful for your continued support and look forward to your next visit!

February 01, 2022

Service has been quick friendly and painless! I feel confident that the work was done to specifications. More

by TGCAS54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your 5-star review! We look forward to seeing you next time at Bob Rohrman Subaru!

February 01, 2022

Christian was patient and personable. Haven't serviced the car yet, but heard it's great. Received car spotless and ready to go. Love my Forester. More

by jonidee53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Ratcliff
Feb 02, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Bob Rohrman Subaru

February 01, 2022

All went well with my service took a reasonable amount of time. Waiting area was clean and comfortable. More

by cnattermann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Feb 01, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your honest feedback! Our goal is to provide you with a more efficient appointment next time! -Bob Rohrman Subaru

January 30, 2022

Average service. Took 4 hours for oil change. Had to call to see if my car was finished. More

by ALEXGORRINGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No idea
Feb 14, 2022 -

Zeigler Subaru of Lafayette responded

We understand your frustration and appreciate your patience as we navigate staffing issues during these unpredictable times. We would like to help improve your experience and resolve these concerns. Please reach out if you have a moment to discuss this situation. Thank you, Brad Belaire - General Manager - 765-449-8100

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