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Zeigler Subaru of Lafayette
Lafayette, IN
1,665 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers.
Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,666 reviews
April 24, 2022
They were quick and efficient. They kept me in the loop through the whole service call. They kept me in the loop through the whole service call. More
by Metz9876
Verified Customer
April 22, 2022
Slower than expected and there was a mix-up with another vehicle's issues, but it was quickly rectified and the service fee was reduced for the trouble. Had some issues in the past but their service appears vehicle's issues, but it was quickly rectified and the service fee was reduced for the trouble. Had some issues in the past but their service appears much better. More
by JC
Employees Worked With
Kenzie Hughes
April 22, 2022
The service department was stellar in their performance with me and very upfront about things that my Legacy needed. with me and very upfront about things that my Legacy needed. More
by randy_randles@yahoo.com
Employees Worked With
April 22, 2022
Jennifer Scott is amazing. She’s an expert explaining car repairs. She keeps her cool while lines get long. Repairs were done well. She’s an expert explaining car repairs. She keeps her cool while lines get long. Repairs were done well. More
by rzmo
April 22, 2022
I felt Subaru did an excellent job on out engine repair. The cost was high but the repair was explained a understandable detail. The cost was high but the repair was explained a understandable detail. More
by rzmo
Employees Worked With
April 22, 2022
Service staff was very friendly and personable. I worked with Jenny Scott and she even gave me her phone number in case I needed something while my car was being repaired. She was positive, upbea I worked with Jenny Scott and she even gave me her phone number in case I needed something while my car was being repaired. She was positive, upbeat, friendly, professional and went above and beyond for my repair! You should put her in sales! More
by MSKITTY13
Employees Worked With
April 21, 2022
We have purchased four Subarus from Jeff at this dealer. Great deals and a service department that works hard to make things right. Great deals and a service department that works hard to make things right. More
by SCREENX4
April 20, 2022
The staff was friendly and helpful and our salesperson Q made the experience a great one. Will definitely be coming back. made the experience a great one. Will definitely be coming back. More
by Jessica S.
April 16, 2022
Pleasant people, did the job needed, made sure your visit was pleasant.. and made sure you got your car easily.. ❤️.. was pleasant.. and made sure you got your car easily.. ❤️.. More
by MALAIN
April 15, 2022
Purchased used vehicle and told Bob R provides Zeibart service for all their vehicles. Signed all paperwork online while at the dealer so you don't really see everything at once. Get home and look at pa service for all their vehicles. Signed all paperwork online while at the dealer so you don't really see everything at once. Get home and look at paperwork. Charged nearly 2k for Zeibart Diamond Gloss--that is NOT "Bob R providing" Also noted $550 for LoJac that was never discussed. I don't need LoJac. Called and talked to sales person supervisor. Really like salesperson. Don't know if they were new and misrepresented accidently or if it was typical practice. Requested refund. In an email dated 3/7/22 at 4:13 p.m. I have written confirmation they will refund the charges. On 3/25 still no check so emailed. Informed General manager must approve and he is out for surgery. April 9 I email again that certainly someone is still in charge and is able to send the refund. April 12 informed that office indicates the refund should arrive tomorrow or Thursday. Well it is Friday. No check yet but my first payment has been made! Also at time of sale told to leave vehicle two extra days to get if fully serviced. When we take it home about 30 miles away the "needs maintenance" light came on as soon as I turned it one the next day. Checked Toyota app for service record. Shows it was not serviced. Call and told to bring it back and they will take care of it. Drive back and they take vehicle for a few minutes. Then they produce records indicating it was serviced at another Bob R location in Illinois and they have reset the light. I note resetting at different time I could go too long between changes. They decide to attach a window sticker with mileage when it will be due. Assure me light is reset and all is fine. Drive home. Next time I start vehicle hello "maintenance needed light!" More
by KJTESMER
Employees Worked With
Sean Summers, Sean Bolden, John Bodily
