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Zeigler Subaru of Lafayette

Lafayette, IN

Overview
Employees
Reviews
Vehicles
4.6
1,618 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
Contact Dealership

1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,618 reviews

March 06, 2023

Everyone always nice and work done in good time. Justi always ready to help and answer quedtions More

by GRAMMYSHEETS.JS.1358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2023

John Pilatz was great to work with! He knew my wants and needs and communicated quickly and professionally. He really worked for us. I would work with him again! More

by megan.bixler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

Zeigler Subaru of Lafayette responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Rohrman Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2023

Kenzie had a great smile. Kept me up to date on what was going on and when it was complete. Thanks Kenzie, Jim Thompson 2020 Outback More

by jthomp59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

Zeigler Subaru of Lafayette responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Rohrman Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2023

Awesome customer service, great people, fantastic communication, awesome waiting area, helpful and friendly staff, and best of all great service on car! More

by Angie.Mcglothlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Starrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty McGlothlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 05, 2023

The service department seems to always do their best to address issues in the most timely and efficient manner. More

by advoarmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Mar 08, 2023 -

advoarmy responded

The only issue is the rattle is still there and i was going to let Jenny know when we bring it in for service next week. Jenny is geat to work with and is a true asset to your team.

March 02, 2023

re They messed up our car so it doesn’t start like it’s supposed to and keep saying the battery is good and don’t check anything else More

by SPROLESANITA
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenzie Hughes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know who supposedly worked on it
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Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (765) 449-8100. We look forward to hearing from you.

March 02, 2023

Very helpful , sales man helped find best model for my needs and we ordered it. More

by portwoodterrya9
Recommend Dealer
Yes
Employees Worked With
Shane Starrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dereck Chumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2023

the whole experience working with John Pilarz was great. He worked with me in my preferred communications, was very responsive and delivered on expectations. I would definitely recommend both John and Bob R More

by JEFFREY.PARKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karalee Sollars
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2023

Very clean and professional! Loved the staff who worked with me! Would definitely recommend to anyone who asks. More

by SHAEEBIRD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Holtsclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Shane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlynn Hayward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 26, 2023

I took the car in for a rattling noise on the front left side of our outback. The dealer did some work but it still has the same rattling noise. More

by advoarmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to us at (765) 449-8100 at your earliest convenience and we will do our best to resolve this with you.

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