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Zeigler Subaru of Lafayette

Lafayette, IN

4.7
1,665 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,665 reviews

April 30, 2022

It is much more expensive than anywhere else for the same service and there is a long wait for any service. More

by VANDNP01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
May 02, 2022 -

Zeigler Subaru of Lafayette responded

We are disappointed to see the low rating and appreciate your patience during such unpredictable times. We offer both scheduled visits and walk-ins for the convenience of our customers and we also actively consider the cost of common maintenance needs of our customers and do our best to be fair within the market. Thank you, Brad Belaire - General Manager - 765-449-8100

April 30, 2022

Some of the costs were not discussed before the sale was finalized (hidden charges).. and then slow to get reimbursed for all the money paid. Had to keep hounding them to get the full amount back. More

by James
Recommend Dealer
No
Employees Worked With
Justin Dunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hainje
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Fisher
May 02, 2022 -

Zeigler Subaru of Lafayette responded

James, We're sorry to hear the team didn't earn your five-star rating this time. We'd like the chance to help resolve your concerns and improve your opinion of us, if possible. Please contact me at your earliest convenience. Thank you, Brad Belaire - General Manager - 765-449-8100

April 30, 2022

Had a great experience at Bob Rohrman Subaru. I would definitely recommend them for your next purchase. More

by LILHENRY74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hainje
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We're so glad you enjoyed your experience here at Bob Rohrman Subaru and we hope we have the opportunity to serve you again in the future!

April 28, 2022

John in Service was extremely helpful even though I wasn’t able to pick up my tire for 6 weeks. More

by laurierookstool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in Service
Apr 29, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share this review! We're happy to hear John was helpful to you and we hope our Bob Rohrman Subaru team can be of service to you again in the future. Take care!

April 28, 2022

I was confused when I went in because online had registered me for the wrong Rohrman facility, but the service person kindly fitted me in and addressed all my problems which had piled up during the More

by CHAR.JUNK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Apr 29, 2022 -

Zeigler Subaru of Lafayette responded

We're happy the team could get you in! Thank you for the wonderful review! - Bob Rohrman Subaru

April 28, 2022

Great job thanks for working on my ford titanium car. You worked well with the time frame I needed to work around my work schedule. More

by EMMHUMBARGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Clawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
Apr 29, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for trusting the Bob Rohrman Subaru team with your vehicle! We appreciate your positive feedback and hope we can be of service to you again in the future!

April 28, 2022

This dealership and maintenance facility has been fantastic. Super accommodating and extremely supportive for customers. Always super nice no matter what drama thing in our lives is happening. Highl More

by BRENT.PERRY186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
Apr 29, 2022 -

Zeigler Subaru of Lafayette responded

Thank you so much for the wonderful feedback about our service team! We're truly honored to receive your support and look forward to your next visit. Take care and thanks again, from all of us here at Bob Rohrman Subaru!

April 27, 2022

They are always so nice and they knock the work out quickly. They are also honest about what needs to be done. More

by ARBARTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
Apr 28, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your confidence in the Bob Rohrman Subaru team! We're grateful for your support and look forward to seeing you next time!

April 27, 2022

Friendly, efficient and quality work. The work was costly and time consuming, but fully explained. More

by CMFRITT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy Foster
Apr 28, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the review and feedback! We hope we can be of service to you again in the future! - The Bob Rohrman Subaru Team

April 24, 2022

They were quick and efficient. They kept me in the loop through the whole service call. More

by Metz9876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
Apr 26, 2022 -

Zeigler Subaru of Lafayette responded

This is what we love to hear! We look forward to seeing you next time at Bob Rohrman Subaru!

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