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Zeigler Subaru of Lafayette

Lafayette, IN

4.6
1,618 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,618 reviews

May 28, 2022

I was a good experience, they were kind, intelligent, and quick to respond to the problem. Thanks More

by CATFISHGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Zeigler Subaru of Lafayette responded

It makes our day to hear that we made your experience so easy! Thank you for taking the time to tell us about your experience! We hope to see you again! - Bob Rohrman Subaru

May 28, 2022

When my car was serviced, I noticed that the technician had checked boxes on the detailed report that he had not done. He checked saying the tire pressure was OK, but my tires were over inflated from the More

by Marty 34
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Zeigler Subaru of Lafayette responded

Hi Marty, I'm sorry to see your negative feedback, and am concerned about everything that went wrong during your recent appointment. If you're willing, I would like the opportunity to discuss this situation with you further. Thanks, Brad Belaire - General Manager - 765-449-8100

May 27, 2022

I had way too long of a wait. And there was Too much paperwork to complete More

by FROZENFIRE765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jenny Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Zeigler Subaru of Lafayette responded

We regret that you were not satisfied with your service visit and appreciate you taking the time to leave your honest review. We hope that you will consider reaching out to discuss this so we can address these concerns. Thank you, Brad Belaire - General Manager - 765-449-8100

May 27, 2022

Great place to get a used or new car. I’m on car three from this dealership. More

by chrissyregel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hainje
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for trusting Bob Rohrman Subaru with your loyal business! We appreciate your support and look forward to seeing you next time!

May 27, 2022

The facility is without peer! Service is swift but thorough. Personnel are always friendly and in the 15 years I have been dealing with Rohrman Subaru, they have always been com More

by UGLOW.DON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Starrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the review, we appreciate the kind words! We hope to see you here again in Bob Rohrman Subaru for all your future auto needs.

May 26, 2022

The shop is easy to get in and make an appointment. They are very knowledgeable. More

by embaxter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your review! The crew here at Bob Rohrman Subaru appreciates it and we hope to see you for any and all of your future automotive needs.

May 26, 2022

They were really helpful! The work took a little longer than expected but they made sure I was taken care of! More

by snixon984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan
May 26, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the positive review! We appreciate it, and hope to see you here again! -Bob Rohrman Subaru

May 25, 2022

The staff in the shop are great and easy to work with. The check in process could be simplified, it takes a long time, at least 20 minutes More

by sarahlkinch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Clawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Zeigler Subaru of Lafayette responded

We appreciate your honest feedback and rating, Sarah! We look forward to seeing you next time! Thank you! - Bob Rohrman Subaru

May 22, 2022

I work for another local dealership but came here the since my vehicle is a Subaru. I came in and the service advisor was very nice and pleasant but never got a receipt for the first service.l, was told More

by d.pietraszek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
May 26, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the review and feedback. I'm sorry to hear you haven't received your receipt. If you'd still like assistance in acquiring a copy, please feel free to contact me directly. Thanks again, Brad Belaire - General Manager - 765-449-8100

May 20, 2022

Easiest and friendliest direct dealings with a car dealership I've ever experienced. Best salesguy ever More

by HARRY.COLEMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Zeigler Subaru of Lafayette responded

Thanks for the review, Harry. If you wouldn't mind updating the rating of your review to reflect your positive feedback, it would be greatly appreciated!

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