Zeigler Subaru of Lafayette

Jonathan did an excellent job of explaining the warning signals to me. He took the time to sit in the car with me and show me the different statements as I would see them. signals to me. He took the time to sit in the car with me and show me the different statements as I would see them. More

When I purchased my Subaru from Bob Rohrman with an extended warranty they swore I would get my windshield replaced for free if it cracked. My windshield cracked and I went to Bob Rohrman and scheduled extended warranty they swore I would get my windshield replaced for free if it cracked. My windshield cracked and I went to Bob Rohrman and scheduled for it to get fixed. The warranty claim was not filed and it didn’t get fixed. While I was there I also got an oil change. I had issues with that also Two weeks later the warranty claim was filed and it was going to cost me $400 to get my windshield replaced which is a lot more than free. I went through my insurance instead and got it replaced. After my car got an oil change Bob Rohrman gave me an estimate for my 50,000 mile car with everything my car needed. They stated my car needed brakes, air filter, cabin filter, fuel injector cleaning, spark plug change, differential fluid changed in front and rear diffs. All of that for the small price of $2,700. I took my car to my trusted mechanic for a second opinion we put the car on the lift and checked everything Bob Rohrman stated I needed. After review I did not need anything Bob Rohrman stated I needed. More

Temperature sensor was replaced prior to this service trip. It was necessary to return as it had not been 'computer programmed' which must be done while vehicle is on the road....It now works correctly! trip. It was necessary to return as it had not been 'computer programmed' which must be done while vehicle is on the road....It now works correctly! More

Always a great experience when I go in with my var for service. In today's world that fantastic! service. In today's world that fantastic! More

I'm always greeted kindly by staff. The environment is always very well kept and clean. Updates are well given on my services when needed. The environment is always very well kept and clean. Updates are well given on my services when needed. More

Very nice and courteous. Thorough process before repair. Clear communication and very profession attitude. Vehicle fixed nicely Thorough process before repair. Clear communication and very profession attitude. Vehicle fixed nicely More

This car is listed under my husband's name. I have loved this service in the past. My most recent visit took longer than expected and was given a list of things that need to be done to my ve I have loved this service in the past. My most recent visit took longer than expected and was given a list of things that need to be done to my vehicle with quotes. Those items were not needing to be done as confirmed by my husband and another outside source. I feel like because I'm a woman this particular team/manager was trying to take advantage of me. It's making me re-think of where to take my vehicle for service in the future. As for recommendation? It will be given with a warning. More

I appreciate Jeff to bring me back to my office after dropping off the vehicle when I don't have time to wait. Overall service is very good, but I think the price is relatively high side. dropping off the vehicle when I don't have time to wait. Overall service is very good, but I think the price is relatively high side. More

Service was great People I delt with were very pleasant and helpful I will always have my Subaru serviced at your shop and helpful I will always have my Subaru serviced at your shop More

Great team! ! Everyone was super helpful and answered all of my questions. It was so much easier than I was expecting:) ! Everyone was super helpful and answered all of my questions. It was so much easier than I was expecting:) More