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Zeigler Subaru of Lafayette

Lafayette, IN

4.6
1,618 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,618 reviews

July 13, 2022

Exceptional service! The person I was working with came in on his day off and put in a lot of extra effort to make sure my car's service went smoothly and quickly and the More

by EFJOYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for sharing your experience! We're glad our team took such great care of you & your vehicle and we hope we can be of service again in the future! - Bob Rohrman Subaru

July 12, 2022

Always have been happy with service and have purchased 2 brand new vehicles from Rohrman in the past years. More

by ZELTENR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who I had in the service dept
Jul 13, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for rating the Bob Rohrman Subaru team five stars! We hope that you continue to have a great experience each time you visit us! Thank you!

July 10, 2022

Paper plate expires before I even received my paperwork in the mail, so parking downtown my van got towed because plates were expired and I hadn't even received my paperwork to get it registered. $300 doll More

by ADRIANNA2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Quarin Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hainje
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for bringing your experience to our attention here. Our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you. - Bob Rohrman Subaru

July 08, 2022

Great mr Dunn did a great helping us order our new outback keeping updated on when it would arrive. Teacher us the new thing that we’re not on our old Outback More

by jim_hall911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hainje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for sharing your experience! We hope you enjoy your new Outback and look forward to seeing you again next time here at Bob Rohrman Subaru!

July 07, 2022

This dealership was beautiful and everyone was so kind and helpful! We couldn’t have had better, more honest dealership to do this exciting life step through! More

by sehurst0324
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Clawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share your review! We appreciate you as a customer and look forward to seeing you next time at Bob Rohrman Subaru!

July 07, 2022

I have had some issues with them not installing things like a short shifter but the service managers are amazing. More

by Zach Gardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Zeigler Subaru of Lafayette responded

We appreciate your honest feedback, Zach. We hope to see you again at our Bob Rohrman Subaru service center for more five-star service visits in the future! Thank you!

July 05, 2022

Service department is always so very friendly, helpful with any problem we may have at the time. More

by jchalkus
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share your review! We're so lucky to have a customer like you, and look forward to seeing you next time! -Bob Rohrman Subaru

July 03, 2022

Started out super easy and smooth. Then i wasnt even asked for downpayment. 2 weeks later i get a call asking about it. Then told because i was out state my plates would be mailed. Nop More

by KM4427
Recommend Dealer
No
Employees Worked With
Brad Belaire
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Ubelhor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Brown, Kiana Howard
Jul 11, 2022 -

Zeigler Subaru of Lafayette responded

Hello - thank you for taking the time to share your review. We're sorry our team has provided you with zero communication regarding this situation and would like the opportunity to discuss this with you further. Thanks, Brad Belaire - General Manager - 765-449-8100

July 02, 2022

Sean our salesman was amazing in helping us find our right vehicle. Some frustration during financing but overall a great experience. More

by EMMA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Bolden, Payton Kiral
Jul 05, 2022 -

Zeigler Subaru of Lafayette responded

Hi Emma, thank you for taking the time to share your experience working with Sean at Bob Rohrman Subaru! We appreciate your kind review! -Bob Rohrman Subaru

July 02, 2022

Not the best experience. Was only trying to buy out my lease but they would not sell me the car unless I bought the warranty. Which added an extra $10000! I refused to pay fo More

by ELISEOARRI87
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Quarin Hood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Zeigler Subaru of Lafayette responded

Hi Elise, I'm sorry to learn about your experience. We appreciate you as a customer and are sorry that we were unable to sell you a vehicle. If you wish to discuss this further, feel free to reach out. Thanks, Brad Belaire - General Manager - 765-449-8100

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